Osprey View Lodge & Hot Tub

12 Customer Reviews

• "Wonderful lodge in a beautiful setting and ideally situated for access to Aberfeldy and the surrounding area."

  Everything is exactly as described. Only two small negative comments from us ……. 1. the hot tub cover was very difficult to replace as it’s very heavy and in such a tight spot and 2. we also felt the heating in the lodge was set too low and although you can easily increase it the new temp only lasts for 30 minutes - perhaps this should maybe be at least one hour. There is a log burner but we didn’t have kindling, logs etc with us to put it on. Overall it’s a great lodge and we wouldn’t hesitate to recommend it to others or return ourselves.

  Dear Mandy Very glad to hear you enjoyed your stay at the lodge. Thank you for the feedback - I have adjusted the heating as you suggest and hope this works better for future guests. I agree the hot tub cover is very tight. Unfortunately, the width of the balcony does limit what we can do about this. We normally push the cover off backwards into the spring loaded rack at the back of the hot tub. It does spring back into place fairly easily if the last person stays in the tub to pull it into place halfway and gently folds it back over as they get out. Does take practice, though! There should be kindling and logs provided for your first fire, sorry this did not happen. I will check with the cleaner to make sure that this is always left out for our guests. For future guests, the coop in Aberfeldy sells logs and kindling and larger bags can be bought from Gatehouse Firewood (Gatehouse, Aberfeldy PH15 2EL) With best wishes Jim and Anita Thorn (owners) Property Owner

  Reviewed by Mandy5.0★Nov 2024

• "Thank you for having us at your lodge ."

  We did enjoy our stay but it was not luxury. There was no dressing gowns for the hot tub you'd expect and the hot tub was greasy. Your lodge is stunning but could be done with a deep clean. On arrival the road up to ithe property really needs attention. The kitchen was clean but the cutlery in drawer wasn't clean or checked there was also rotten bananas half eaten loft and waffles left behind. The pans in cupboard were in disarray and plates needed washing before use. I refixed the cupboards and dishes as I do look after 5 star luxury lodges myself. All in all we enjoyed our stay and had wanted to extend it but seemed a nightmare to try and extend. We will return some time as it was quiet and we did enjoy the fire and the view.

  Dear Mr Russel We are sorry to hear about the issue with cleanliness - this has been fed back to the cleaning team and we will monitot this going forward. Thank you for organising the cupboards for us, much appreciated. We will consider the dressing gowns - not sure yet if the laundry service can take care of these at changeover. Sorry to hear that extending was diffiult - this is handled by Sykes. To help future guests, I have just spoken to Sykes and they confirm that extending can be done using the Sykes App or by a phone call to Sykes but that an SMS may not be picked up. Otherwise, very glad you enjoyed your stay and we look forward to welcoming you back in the future. Best wishes Jim and Anita (Owners) Property Owner

  Reviewed by Mark3.1★Nov 2024

• "The property was better than we anticipated."

  The facilties were amazing, it has everything we required and more. Hot tub was fab and well maintained. It was a spectacular lodge with stunning views, would happily stay again x

  Reviewed by Pamela5.0★Oct 2024

• "Lodge was absolutely lovely,no faults at all."

  Reviewed by Lorraine5.0★Oct 2024

• "Enjoyed our weekend birthday celebrations weekend, the lodge was everything we had hoped for."

  Recommend the Ailean Chraggan at Weem for dinner. And also visit to Farmers market at Aberfeldy on the Sunday. Suggest site owners put up a sign at the road entrance and also a map of the site, just so we know where our specific lodge sits!

  Reviewed by John5.0★Oct 2024

• "Lovely property with fabulous views but is positioned at top of steep road."

  Extremely well cleaned and everything provided. Only couple of negatives being that the main Bathroom could be a bit chilly and towel rail didn't heat up much. Great hot tub but taking cover on and off was a bit difficult as you have to be in the water to do so and you need two people to do it safely. Also not much lighting on the decking. Absolutely beautiful property and we enjoyed being here

  Hi Heather Great to hear you enjoyed your stay. I’ve ordered smart thermostats for the bathroom radiators to see if this will address your point about the temperature. Sorry to hear you had an issue with the hot tub lid. As the hot tub is the largest we could get on the patio, the lid is a tight fit. However, there is a spring loaded stand at the back of the tub that the lid should be pushed into. This then folds down, making it easier for one person to remove and refit. I will add this point to the instructions on our next visit to the lodge. Best wishes Jim and Anita Property Owner

  Reviewed by Heather5.0★Sep 2024

• "We booked Osprey View Lodge last minute for our honeymoon and we couldn't have been happier."

  The lodge itself was 5* and Aberfeldy was just great. Alot of activities are so nearby too making it even better. We have constantly spoke about our stay since leaving and will definitely be returning. The hot tub was perfect for us and even though the lodge is up a steep hill, i cant see why anyone would struggle to get up there aslong as they take their time. The kitchen was a great size with plenty of storage and so were the bedrooms. We cant wait to return, thank you for letting us stay at such short notice. Sophi & Gavin Hadden x

  Reviewed by Sophi5.0★Sep 2024

• "We loved it here, the views are spectacular and everything is available in the kitchen that you would need and is very good quality."

  The lodge itself is beautifully decorated and finished. The only feedback I have is, the hot tub isn’t as big as you’d want for more than 4 staying there and there is little to no cupboard space - we had a high chair and numerous other things in our wardrobe - also the hill is quite steep so it may be an idea to tell guests this as some new drivers will find it tough,

  Hi Rebekah Thank you very much for the feedback, delighted to hear you enjoyed your stay. Thanks also for the suggestions - we welcome ideas from our guests and will take action where possible. To be fair, the hot tub is designed for five people - this was the largest we could fit on the decking as the balcony posts limit the width! Regarding the wardrobes, we have tried to balance what we provide with the available space - there is a high chair, clothes drying rack, vacuum cleaner travel cot, iron and ironing board and each bedroom also has a small set of drawers and a fan for warm weather. We look forward to feedback from other guests about this and can adjust as needed. The access track is fairly steep at the beginning and is under a continuous process of regrading as part of routine surface maintenance. Best wishes Jim and Anita (owners) Property Owner

  Reviewed by Rebekah4.7★Sep 2024

• "It was nice and clean made our holiday perfect 2 year old grand child loved ..."

  It was nice and clean made our holiday perfect 2 year old grand child loved running out to the balcony will book here again thankyou for a great holiday

  Reviewed by Robert5.0★Aug 2024

• "We all loved our time at this stunning lodge."

  It had everything you could think off, comfy beds, spotlessly clean, amazing views and great having the hot tub. 10 minute walk into aberfeldy and lots off activities on the doorstep. We had a problem with the cooker our first night, the owner phoned us straight away to check we were sorted. Honestly could recommend this lodge enough.

  Reviewed by Debbie5.0★Aug 2024

• "A thoroughly pleasant stay in a modern well appointed lodge with stunning views."

  Reviewed by Gavin5.0★Jun 2024

• "For a over £700 4 day get away you would expect a clean and fresh hot tub upon arrival."

  Unfortunately that wasn't our case and we couldnt use it for a full day! It was super cloudy and full of what seemed to be fluff and lots of long strands of hair. (Fished out at least 20/30 strands) Asked sykes if someone could come out and clean it for us and within 20 minutes we had a maintenance man out cleaning it. He was actually really shocked at how dirty it was and he had to replace the water and filter as it was brown and slimey. The matteress in the master suite was unbelievablely hard too! We had a terrible night's sleep. For these warmer nights you should supply a cheap fan for the rooms as we were glued to the bedding each morning even with the windows open. All of those stated above put a sour taste in our mouths. its a Beautiful place where the lodge is Situated in but unfortunately we won't be returning.

  Dear Maxine Thank you for the feedback - we are so sorry that you had the issue with the hot tub. As soon as we were made aware of the problem, we called out the maintenance team. They were at the lodge within 15 minutes of the call and deep cleaned the tub for your stay. Going forward we are monitoring the hot tub at each changeover to make sure the high standard is maintained. Thank you too for the suggestion of fans - we have ordered one for each bedroom and these will soon be in the lodge for guests to use. WIth best wishes,Jim and Anita (owners of Osprey View) Property Owner

  Reviewed by Maxine2.2★May 2024

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