32 Cruachan Lodge

49 Customer Reviews

• "Very quiet and peaceful holiday park."

  The lodge was a little worn in places but was clean and comfortable. As mentioned in the listing the wifi connection was slow at times. But the bed was comfortable, the water was hot and the heating was efficient, all plus points!

  Reviewed by Ailsa4.4★Oct 2024

• "Enjoyed our stay, Lodge was okay but some items could have been a bit cleaner in the kitchen area there was some cleaning products to use if you wanted, also, freezer drawers were very diffcult to open because the amount of ice so had to be careful you didn't damage them."

  Reviewed by Christine3.8★Aug 2024

• "Located in a beautiful place."

  Well connected to A9 and motorway. Other major cities are within affordable travel time. Co-op store is just 6-8 minutes from the lodge. Check-in was very easy and trouble free. There is WiFi from EE which works okay for browsing but very helpful though. Fridge، freezer , iron everything we need in place.There are few things that need to be looked after. One of dining chair was broken, I just escaped from injury as it broke down when I sat on it. Sofa is old and not qualified for a luxury lodge. Floor carpet should be better than existing one. Main bedroom toilet feels damp. We found everything we need in the kitchen and in the toilet. When we checked in, lodge was all set, neat and clean and bedding and all other stuffs in very good condition. No complaints about it. Overall, we had very good 7 nights stay here. 4 out 5 star rating due to issues mentioned above.

  Reviewed by Khalid5.0★Aug 2024

• "Lovely lodge, had everything you could ask for."

  Reviewed by Nicholas5.0★Aug 2024

• "A well suited place for a great exploration tour of Scotland."

  Nicely centrally located for ease to go visiting Balmoral to Edinburgh to the east and Sterling and the kelpies to the west. Lots of informative leaflets in the accommodation so lots to choose from.

  Reviewed by Craig4.7★Jul 2024

• "Lovely layout beautiful lodge."

  Loved the games and DVDs to use. Shower was amazing. Lots of storage. Lots of information left of things to do in the area. Which was very helpful. When we got there unfortunately down the side of the toilet looked like urine.. the 2 single beds were good for comfort but the double was extremely uncomfortable. The radiator in the toilet ensuite didnt work and the window in the let in a big draft so was very cold and because the ensuite door doesn't fit we couldn't shut it to keep the bedroom warm. We had to prop it shut with a towel. Also the kitchen sink plug doesn't work the whole plug and surrounding comes right out out the sink. Luckily we found a bowl in the boiler cupboard so we could was up. We would of liked to have hoovered but the Hoover in the boiler cupboard had half missing and the one in the main bedroom cupboard had no wheels and the pipe wasn't attached . So we brushed the carpet as best we could.

  Many thanks for your feedback. The double bed mattress has been replaced with new and the sink problem has been completely resolved. The hoover will shortly be replaced although a cleaner will service the lodge on your departure which will, of course, include hoovering. The ensuite bathroom door will shortly be repaired to ensure it closes properly. Again, many thanks for your feedback. Property Owner

  Reviewed by Jade3.8★Mar 2024

• "It's a pity the owner didn't read and take note of the previous bad feedback comments, we stayed there over Christmas and after reading the comments just before we arrived I was hoping these would have been addressed but sadly they weren't, there were still cobwebs hanging from the ceiling, plates were chipped, the dining room chair had been repaired badly cause the leg fell off."

  lots of long hair in the drain plug of the shower, the blind in the bathroom is broken and won't roll up, the window frame behind the blind is really with dirty black mold from the dampness, the skirting boards were dusty, fag ends in the ashtray outside. All this would take 30 minutes to clean and put right and stop the bad reviews, how hard can it be to keep it clean.

  Many thanks for your feedback. All the issues noted in your comments have been resolved. There are no more chipped plates, the bathroom blind has been replaced with new and a deep clean undertaken which included shampooing all carpets, removal of all black mould and the and the cleaning skirting boards. The property will be more proactively maintained going forward. Again, thanks for your feedback. Most helpful. Property Owner

  Reviewed by Gary2.8★Dec 2023

• "All in all a very disappointing property."

  I have stayed on this park before in a much nicer lodge. It felt very un-welcoming and neglected. Toilet seat loose in shower room - had just been left perched on the toilet bowl, toilet door doesn’t close in main bedroom, radiator in main bedroom toilet not working, double mattress very uncomfortable (also reported on previous reviews), 3 bulbs out (reported in May 23 on a previous review), outside light has energy bulb which provides no light at all, back of tv remote control stuck on with a grotty fabric plaster, no doormat at patio door (we needed to use that entrance as it was easier for my Mum to use the steps with the railings) cigarette ends left in ashtray on patio and also many on floor near side door, cobwebs, contact lense on floor of bedroom & also another stuck to chest of drawers, tea/coffee/sugar jars with dirty contents, chipped plates & mugs, information booklet 6 years out of date. This property requires some TLC and a better cleaner.

  Many thanks for your feedback All the issues mentioned in you feedback have been addressed. The property will be more pro-actively maintained going forward. Again, thanks for your feedback. Most helpful. Property Owner

  Reviewed by Deborah2.2★Nov 2023

• "The lodge was nice and confortable."

  It had everything we needed and was very clean. The only improvement I recommend is a better mattress and the need to unclog the shower.

  Many thanks for your comments. The double mattress has bee replaced with new and the cleaner will ensure the shower plug is unclogged for all future guests. Again, many thanks for your feedback. Property Owner

  Reviewed by Regiane5.0★Oct 2023

• "The lodge was not very clean, light bulbs out in living room/kitchen area."

  Shower tray not deep enough, water kept going over the top of it, soaking the floor. A soup ladle and tongs would be helpful for cooking and all the food in the cupboards removed! Cupboards in the kitchen were dirty and felt we had to clean everything before we could use it.............. your lodge needs some tlc

  Many thanks for your feedback. All the comments noted have been addressed including (although not mentioned) replacement of the double mattress and shampooing of all carpets. The property will be more pro-actively maintained going forward. Again, many thanks for your feedback. Property Owner

  Reviewed by Pauline2.5★Sep 2023

• "The lodge complex was amazing great setting and base to explore Scotland."

  The lodge itself was very disappointing as it is described as luxury unfortunately we disagree as it is in need of some tlc. Curtain was ripped on patio door, most carpets had stains on, the amount of cobwebs there was in the lodge had seen a feather duster for months! We had to wash stuff before we even used it! I would definitely stay at this complex again just not in this particular lodge unfortunately.

  Many thanks for your comments. The lodge has undergone a deep clean including the shampooing of all carpets, oven clean, curtain repair and refurbishment of dishes and cups. Also (although not mentioned) the double mattress has been replaced with new. The property will be more pro-actively maintained going forward. Again, many thanks for your feedback. Property Owner

  Reviewed by Andrea2.2★Sep 2023

• "We stayed here for a week in Summer."

  Honestly, the lodge is fantastic. Very well decorated and immaculately kept. The owners have obviously thought carefully about what you’ll need if you’re away from home and the lodge is well stocked with equipment. The park is quiet and peaceful, yet with some green spaces for kids to play on if you have them. There is a fantastic village playground a few minutes drive if you have children with you. Location wise it’s perfect for exploring the local area such as Stirling and Falkirk, with Glasgow just an hours drive. We have a great week here and would definitely return.

  Reviewed by David5.0★Aug 2023

• "We had a wonderful stay."

  Great location and very clean and modern. Had everything we needed. The only negative thing I would say is that double mattress needs replaced. Was very uncomfortable and the springs stuck into you. Apart from that it was great we would go back again

  Reviewed by Anna Maria4.7★Aug 2023

• "Overall, an excellent lodge."

  Great location, well equipped and comfortable (except for the bed but I find most other beds not as comfortable as my own). Would definitely recommend it.

  Reviewed by Vincent4.7★Jun 2023

• "On arriving we had a small problem and the site had no staff of any kind."

  There was a contact number in the property but when we phoned we were told that as it was a privately owned lodge they could not help us. Two of the bulbs in the main area were not working, there was a DVD stuck in the player that would not come out using the remote, so we could not used the player while we were there, and there were no instructions for using the DVD or any other appliance anyway. The inside of the bathroom cabinets needed cleaning. The patio table was very dirty and covered in green mould, also the ash tray had cigarette ends in it. We do find it very disconcerting that Sykes hire out properties which have no on-site staff we can turn to with problems or emergencies.

  Reviewed by Peter3.4★May 2023

• "The lodge was generally as expected."

  It's nice and spacious and feels comfortable and homely. Cleanliness could've been better, there was an ashtray full of old cigarette ends that hadn't been cleared. One of the dining room chairs was also completely broken and when we rang the site manager number in the provided pack we were told that he didn't deal with that sort of thing. In the end I rang Sykes directly and the chair was replaced. The welcome pack could also do with updating as it lists upcoming sporting events from 2017. It's not a problem but it added to a general feeling of the lodge being a bit tired and lacking some love and care. All in all though we had a good stay. The site is quiet and peaceful and located in a great area to be able to express further afield.

  Reviewed by Duncan2.2★Apr 2023

• "Full ash trays around the property."

  Broken kettle. Some damage around the cabin. No way of drying clothes after washing.

  Reviewed by Anthony3.1★Mar 2023

• "We had a few concerns about the lodge on arrival."

  The top front step was collapsing and unsafe so we had to enter by the patio doors, the steps at that end were just starting to collapse but were safer, no smoke alarm in the kitchen/lounge area and the WiFi did not work. The lady who was cleaning the lodge when we arrived went to another lodge and borrowed the hub so we had WiFi. The lodge is starting to look a bit tired and would benefit from new flooring and lounge furniture. There was no contact number for us to report these faults to. We wouldn't go back to this lodge as it is now but with an upgrade it would have been a lovely place to stay.

  Reviewed by June3.8★Mar 2023

• "Lovely kept lodge in a great location, tranquil, easy access to main A roads for trips North, East, South or West."

  The lodge easily met our expectations and has everything required for any length of break, would highly recommend

  Reviewed by Paul3.8★Dec 2022

• "Upon arrival lodge was immaculate and beds were made."

  It is truly kept to a very high standard. It is nice that towels, bedding, tea towels etc. are provided. Location of Lodge was perfecf and the site was nice and quiet. Plenty of things to do in the local area. Will certainly book again. Brilliant stay had by our family.

  Reviewed by Dee4.7★Oct 2022

• "Stayed here a few times, always enjoyed the stay"

  Reviewed by Carl5.0★Oct 2022

• "Clean, Comfortable, Quiet"

  Reviewed by Carl5.0★Sep 2022

• "Lovely and peaceful location within a beautiful setting."

  Reviewed by Angus4.1★Sep 2022

• "We stayed for 2 weeks, we were not able to vacuum carpets as vacuum cleaner was not able to be used."

  I tried to mop floors, but was unable to wring out mop, as bucket too small. Clothes airer was totally inadequate for purpose. The lodge itself was very comfortable and clean on occupancy, but a few cheap fixes are needed. The area was central for many attractions.

  Reviewed by Elizabeth3.1★Sep 2022

• "The property was clean and adequate had a lovely time only draw back was the heating broke down on our second day and had to wait 2days to get it sorted."

  The lady in number 30a was very helpful and got all sorted for us

  Reviewed by David5.0★Mar 2022

• "We loved the property and thought every thing was well planned."

  One minor problem there could be more information about the equipment, usually handbooks are kept. On the night prior to out leaving all power and lights went off. We did not know this could happen i.e. the credit could run out. I discovered a button the meter that gave some extra credit but it was only when I rang the duty manager that he was able to tell me there should be enough credit to last until the morning.

  Reviewed by Keith5.0★Oct 2021

• "Ideal location for Perth and Stirling."

  Close to Gleneagles golf club. Very nice relaxing stay.

  Reviewed by Kenneth4.7★Sep 2021

• "The lady who is the caretaker is wonderful our kettle broke straight away he ..."

  The lady who is the caretaker is wonderful our kettle broke straight away he found us a replacement The kitchen could do with a couple of cooking knives a new tin opener and some cooking dishes ie casserole dish

  Reviewed by Pat4.4★Sep 2021

• "Clean, comfortable lodge."

  Well situated for exploring Perthshire. Temperamental gas hob, kitchen utensils in need of an update, lounge carpet looking tired. Wifi weak at the best of times then non existent from the Thursday on, was told by the end of the month it usually runs out if previous guests use more??

  Reviewed by Mhairi3.4★Aug 2021

• "The lodge was as we expected."

  It had good facilities, and we found it in general good order. However, upon arrival there was still bread in the bread bin, and dishes in the dishwasher. A couple of the smaller windows should have been left open as there was a strong odour within the lodge. Our only issue with the lodge was the car parking at Lodge 30 - the driver of the white BMW would clearly drive past our lodge and then leave their car clearly over the back of our lodge, as opposed to driving around to their lodge the right way, which they had to do when our car was parked by the lodge. Auchterarder as a base was superb - so close to the A9 that we able to venture out far and wide. The town was great too, with a Co-op and a great restaurant - Delivino, which we would highly recommend.

  Reviewed by Dave4.7★Aug 2021

• "Some maintenance is required outside steps need re rendered and at side step of sitting area need fixed."

  Shower enclosure needs new silicone as silicone has mould and not to pleasing on the eye. Carpet could do with a shampoo as it has some stains WiFi not to good but wasn’t to much of a problem. Double bed not to comfortable would suggest a better quality mattress. Overall a very pleasant stay the above comments are more if you wish to improve these didn’t effect our holiday as I say these were more observations for aesthetics. Thank you for a lovely holiday

  Reviewed by Peter4.1★Jul 2021

• "Booked this as an alternative to our foreign holidays what a stunning lodge, spotlessly clean, never been so chilled out even the bad weather didn't spoil it."

  Reviewed by Barry5.0★Jul 2021

• "Everything exceeded expectations."

  The reason why I give it a 9 was a few niggles. The vacuum cleaner needs attention .The wire is perished by the handle, so it could not be used. Could do with a new set of main dinner plates as they were chipped. Over all we had a fantastic holiday . Central to major cities towns and attractions .And would not hesitate to book again in the future. Over all fantastic lodge.

  Reviewed by Dominic4.1★May 2021

• "The lodge at 30A kept parking their car where our driveway was."

  They parked it so close to our next door outside seating area and along side our car. They had amply parking outside their own lodge but continued to park one car in our bit. As it looked like they lived in their one permanently it was annoying when they came home very late at night and woke us up. A lovely lodge apart from parking issue. Won’t be back to that lodge as looks like issue with parking would be an issue and especially if you had maximum people in our lodge.

  Reviewed by Esther4.1★Apr 2021

• "Lovely lodge in a great location."

  Very clean and well equipped, warm and comfortable. Would definitely stay again!

  Reviewed by Lucy4.4★Oct 2020

• "Great location in central of Scotland."

  The lodge was lovely, spacious and warm. Great to get back to after a wet day.

  Reviewed by Shirley4.7★Oct 2020

• "Lodge was very nice a few niggles drain in shower was really gunged up had not ..."

  Lodge was very nice a few niggles drain in shower was really gunged up had not been cleaned lately which caused the water to overflow the shower tray we took it to bits and cleaned it and the WiFi signal was almost non existent so needs sorting but other than that it was fine and I would use again just wanted to point it out so that they can keep a check on things like that

  Reviewed by Janette3.8★Sep 2020

• "We had a good time at the lodge only problem we had was poor internet sometimes ..."

  We had a good time at the lodge only problem we had was poor internet sometimes we had a connection other times conection would disappear apart from that we had a good time

  Reviewed by Stewart4.4★Sep 2020

• "Both me and my partner did enjoy our stay at your lodge, there are only a few things i felt could be improved for future guests."

  We were unfortunately unable to connect to the Wifi and so had to use our mobile data whilst there. It would have been helpful to be provided a welcome guide with appliance manuals as I was unsure of how to use the oven. I felt it would have been helpful to have had an extra bin bag for rubbish in the kitchen and also when we removed the bin bag in the bin we noticed that there was rubbish at the bottom of the bin so we cleaned the bin out as it was starting to smell. Also the key to the lodge was found in the front door and not in the key safe as I thought it would be.

  Reviewed by Morna3.1★Aug 2020

• "The lodge and the facilities were amazing and the holiday was everything we could have hoped for and more."

  . such a beautiful place

  Reviewed by Joe5.0★Aug 2020

• "Absolutely 100% now complaints my husband looking to another break."

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  Reviewed by Sandra5.0★Mar 2020

• "Lovely lodge in a quite location."

  Good location for playing golf at different courses Great pub (kirkstyle) in dunning Really enjoyed this peaceful holiday Thanks

  Reviewed by Karen5.0★Jun 2019

• "Not having WiFi was a drawback and it’s inclusion by the hosts would be a ..."

  Not having WiFi was a drawback and it’s inclusion by the hosts would be a welcome addition to an otherwise outstanding facility

  Reviewed by William4.1★May 2019

• "We stumbled on this property via booking ."

  Com ,highly recommend central location ,beautiful property.We will definitely be back

  Reviewed by Shelley5.0★Apr 2019

• "Problems with in 2 days compleet"

  Reviewed by Jan5.0★Mar 2019

• "Meeting up with family who had booked lodge 31 great to be next door to each other and have 2ovens to use to cook on."

  Pity no wifi. Lodge very comfortable and warm.

  Reviewed by Anne5.0★Dec 2018

• "Was happy with lodge was very comfortable and clean, only few things would ..."

  Was happy with lodge was very comfortable and clean, only few things would change was would like WiFi and also a better view as only looking at other people's lodges, but overall had good time

  Reviewed by Irene4.4★Nov 2018

• "Immaculately clean lodge."

  Will definitely use again.

  Reviewed by George5.0★Jul 2018

• "Delighted with our chalet, exactly as pictures promised."

  Would not have needed to pack so much if I had known everything we needed would be provided. Only down side was no other holiday chalets taken on the week we were there, mostly owner homes. Otherwise first class.

  Reviewed by Jina5.0★Jun 2018

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