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"Great accommodation."
Cosy and homely and very clean. Had everything we needed for our stay. Highly recommended.
Reviewed by Ashley5.0★Oct 2024
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"The Toll House is in an excellent location and the facilities were first class, we will certainly be making further visits."
My only problem, and I accept this was probably my own fault, was that whilst the hot water supply to the sinks was good, l could only get a tepid shower. The reason I only gave comfort a good rating was I found the lounge chairs not very good for my frame,, but I would not say these detracted from our experience.
Reviewed by John4.7★Sep 2024
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"The Toll House was clean and comfortable, it had everything that we needed for our week there."
We parked in a free car park close to the cottage.
There was traffic noise at some times during the day, i.e. schools and finishing work. It didn't spoil our stay there.
Reviewed by Tracey4.4★Sep 2024
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"The apartment was spotless and very well equipped."
The central location was ideal for local facilities and visiting the border towns. We had a lovely week. People of Melrose and others friendly and helpful. Excellent choice of restaurants and cafes. The apartment however was very noisy due to traffic. Secondary glazing and/or curtains might help to reduce noise. We were unable to hear the TV in the evening and used subtitles. This was the only issue.
Reviewed by Joan4.1★Aug 2024
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"We had a great stay couldn’t fault anything the people and the town were ..."
We had a great stay couldn’t fault anything the people and the town were lovely as well
Loved the toll house and the decor would stay again
Reviewed by Eric5.0★Jul 2024
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"I found the booking itself tricky."
I had some questions for the owner and phoned in advance. He was very helpful.
The flat is very comfortable, a real home from home with everything you need. It’s in a great location minutes from all the restaurants.
It would be helpful to have a safety rail in the shower and a long safety mat.
Thank you for your kind words , yes I agree about the shower and will put in two handrails and order a long safety mat as it is a large shower and it will make it a lot more safe to use , glad you enjoyed your stay .
Property Owner
Reviewed by Margaret5.0★Jul 2024
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"Lovely stay."
Spotlessly clean and everything we needed was at hand. Location was great.
Reviewed by Paul5.0★Jul 2024
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"Very central for Melrose town centre and convenience for visiting the rest of the Borders"
Reviewed by Mary5.0★Jun 2024
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"Melrose is a lovely town and the toll house is quite central to all the amenities."
the toll house is nicely situated to go to other towns and cities of interest, the people of melrose are very friendly especially the staff in the ship inn.
Reviewed by Tony5.0★Jun 2024
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"Very comfortable accommodation with everything you would need and spotlessly clean."
So close to all shops, restaurants, cafes and not far to neighbouring towns.
Thank you for your kind comments, delighted you enjoyed your stay .
Property Owner
Reviewed by Frederick4.7★May 2024
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"Very good property comfortable, spotlessly clean very well positioned"
Thank you for your review , much appreciated.
Property Owner
Reviewed by Alan5.0★Apr 2024
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"We enjoyed our stay in the toll House ,it was near all the amenities in melrose , we like to go out for our meals when on holiday, the only downside is the funeral place right next to the property commenderes the parking,their are eight parking places in Car park and he occupies five of them three company cars and two employees ,a bit selfish I would say ."
Other wise a lovely break.
Yes I agree but outwith our control!
Property Owner
Reviewed by Francis5.0★Mar 2024
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"Great location, very warm and fantastic walk-in shower."
Probably no room but a tumble dryer would have been nice.
Kitchen could do with a better selection of pans as they were all quite small and only one had a lid. A garlic press would be good too.
Single glazing meant it was a bit noisy from passing traffic and pub revellers at the weekend but bed comfy and we slept well.
Would stay here again.
Thank you for your review, points taken on board .
Property Owner
Reviewed by Fiona5.0★Feb 2024
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"Very pleasant and superbly situated place for getting around the district or down the high street and local places to visit."
Plenty of shopping and eating places
Enjoyed every minute
Thank you for your kind words.
Property Owner
Reviewed by Jean4.7★Dec 2023
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"Thank you so much, we had a lovely stay."
It's a great location. Really clean and comfortable. Lots of little extras we didn't expect.
The milk and Tunnocks were a wee lovely added touch, and gratefully received.
We will almost certainly be back if we can.
Thank you for your your feed back , love to have you back you left the house so clean
Property Owner
Reviewed by Thomas5.0★Nov 2023
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"We found this an excellent property, spotlessly clean and well appointed."
The outside noise is an issue - perhaps double or secondary glazing might help but that wouldn’t put us off returning.
Thank you for your lovely review, we are looking into glazing options but due to being listed building it is a slow process but something we would like to address, work in progress , thank you for choosing us .
Property Owner
Reviewed by Robert5.0★Oct 2023
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"What a fantastic cottage in a great position in this lovely town."
I’ve stated in Melrose many times and know that parking is always on the roadside but that doesn’t detract st all from the convenience of being right by the Town centre. I couldn’t have wished for more and I hope I’ll be back next year.
Thank you for your review.
Property Owner
Reviewed by Andrew5.0★Oct 2023
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"Great place stay in Melrose."
No parking close by.
Reviewed by Chris4.4★Sep 2023
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"The property was clean and comfortable inside but the outside hallway and the lane outside were very dirty and shabby."
I was not impressed either by the long list of tasks we were expected to complete before leaving including stripping the bed etc. we paid a substantial sum to stay and the overall experience was disappointing.
Reviewed by Barbara3.1★Aug 2023
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"House was immaculate, great location to access restaurants, shops and walking routes."
Reviewed by Darren5.0★Jul 2023
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"Very Very clean house and close to everything that you needed food shops would ..."
Very Very clean house and close to everything that you needed food shops would definitely recommend to friends and family
Reviewed by Thomas5.0★Jul 2023
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"The apartment was lovely but would benefit from secondary double glazing as the location close to traffic makes it noisy."
Also, the lack of a dedicated parking space means you sometimes have to search for a space elsewhere in the town. We stayed during Festival week which made this task even more daunting and meant a constant look out for spaces becoming available close to the property.
The accommodation was clean and comfortable and the town of Melrose had plenty to offer for a week.
If the suggested improvement to the windows, and better parking were addressed, we'd have no hesitation in recommending The Toll House.
Reviewed by Kirsty3.8★Jun 2023
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"The property was immaculate in every way."
It is a charming property very very close to restaurants and shops.
Reviewed by Frank5.0★Jun 2023
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"Cosy cottage ,lovely town ,very clean,ideal pub called the ship, beautiful decked beer garden."
any difficulties the staff go out of their way to help, highly recommended.
Reviewed by Tony5.0★Apr 2023
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"A thoroughly pleasant and warm place to stay in Melrose during a very chilly April week."
We felt right at home. It really is in the heart of town -- so more urban in feel than country cottage. As a result it's literally steps from a dozen restaurants, pubs and craft shops. We'd stay again!
Reviewed by Jim4.4★Apr 2023
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"Traffic noise aside it was wonderful"
Reviewed by Ian4.7★Mar 2023
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"Although the property was clean and tidy the living room was cold due to lack of ..."
Although the property was clean and tidy the living room was cold due to lack of double glazing or even secondary glazing and to cut out some of the road noise, apart from that everything was fine, an ideal location(close to the pub)
Reviewed by James4.1★Feb 2023
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"Very nice apartment."
Exceeded our expectations.
Reviewed by Wycliff5.0★Jan 2023
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"The place is very clean and cosy, well facilitated to our needs."
However, we had to cut our holidays short due to lack of sleep. The flat has single glazed windows all round, and very thin walls and ceilings. Therefore, the sound of traffic from outside during the nights and the creaking floor board and every other noise from upstairs since 5am in the mornings just kept us awake, plus as it's situated next to the pubs and takeaways, the beeping sound from one of those premises starts at 6am.
All in all, this is not a relaxing holiday home for us at all unfortunately, so will not return for sure.
Reviewed by Lan3.8★Dec 2022
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"Lovely little cottage in the centre of Melrose Very well maintained and very clean."
Great base for exploring the Borders. Would definitely go back.
Reviewed by Dave5.0★Nov 2022
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"Toll House was fantastic."
We enjoyed staying there very much. It is in a very central location and within walking distance to everything we needed. It had the added bonus of being on the ground floor and had a walk-in shower, so it is great for the elderly. It was obvious by the decor and cleanliness, that the Toll House is very much loved and cared for by the owner. I would recommend it highly!
Reviewed by Margaret5.0★Oct 2022
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"This was our second stay in the Toll House."
There's some traffic noise in the sitting room at busy commuter times, but that's certainly not enough to detract from the flat's other positives.
It was scrupulously clean ,well equipped [I particularly appreciated the quality bedding and towels and the large , powerful shower], warm - important in a Scottish October!-and neutral but attractive in decoration..
We managed to get a space every day in the adjacent car park. Great to have excellent cafes, pubs and shops within five minutes or less walking distance. It's a venue we will definitely return to.
Reviewed by Ailsa5.0★Oct 2022
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"It is a lovely bright little flat close to all amenities."
It is spotlessly clean and well equipped .Excellent heating system .
The shower room would benefit from an extractor fan especially in the colder months .Otherwise it is a perfect holiday home for a couple .
Reviewed by Wilma5.0★Oct 2022
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"Lovely flat, Great location, everything you needed was supplied."
Clean and tidy. Had traffic noise, but no problem with us. would come back again.
Reviewed by Derek5.0★Sep 2022
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"An excellent little bolt hole right in town, very clean, tastefully furnished and well maintained"
Reviewed by Alan5.0★Sep 2022
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"Convenient town centre location."
Can sometimes be a bit noisy at night, as a consequence. Parking a bit tricky at times, especially for loading and unloading. Overall a very satisfactory stay. Excellent choice of restaurants within walking distance.
Reviewed by Martin4.1★May 2022
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"Melrose it's self was lovely, a real find."
We had a lovely mini break and found the town clean and welcoming. The apartment was exceptional and we would thoroughly recommend it.
Reviewed by Ruth5.0★Apr 2022
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"I am just home from a weekend at The Toll House."
I was extremely happy with the level of cleanliness (it was spotless) and how well equipped it was. It had everything you would want, even down to usb chargers. I would definitely recommend it to anyone thinking about visiting Melrose.
Reviewed by Morris5.0★Mar 2022
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