-
"Lovely house, great location but didn’t feel very clean!"
Very dusty which wasn’t great with two toddlers exploring everywhere and bathrooms didn’t feel properly clean with used soap in the shower etc.
Was rather surprised and alarmed that the guest found the house to be dusty especially as our previous guest praised its cleanliness. We do try to always provide high standards. I am sorry that soap was left in the shower but soap per se is not unhygienic. I am pleased that our guest liked the house itself.
Property Owner
Reviewed by Jessica2.5★Sep 2024
-
"The cottage was beautiful and very well maintained."
The info about the bins was clear and informative as well which was great.
Reviewed by Caitlin5.0★Sep 2024
-
"It was very dusty and webs."
The hoover stunk really bad. The TV didn't work as some issue with signal of wifi
We were sorry to hear that you found the property dusty in places. In our visitor’s book guests generally praise the cleanliness of the property. Our inspection following your visit found no concerns. The television was in full working order and we have never had a problem with it before. We are sorry that you experienced difficulties.
Property Owner
Reviewed by Shahzad3.8★Aug 2023
-
"A lovely house well equipped, with a garden to sit out in with shaded areas under apple trees."
Garage useful to store bikes.
Lots of places to visit near by and eat.
Reviewed by Alison4.7★Jun 2023
-
"Beautifully maintained property well equipped and kindly left some essentials on our arrival."
Couple of niggles the garden table was broken and no hair drier.
I am sorry that there was no hair dryer. There should be one at the property and I have already replaced one that went missing before. Thank you for letting me know that the garden table is broken.
Property Owner
Reviewed by Teresa4.4★Apr 2023
-
"Large house with everything you need."
A little tired in places but very comfortable.
Lovely places to see nearby a very enjoyable week. Would definitely recommend.
Reviewed by Alison5.0★Mar 2023
-
"I had a lovely stay and it's a lovely little town."
Would highly recommend to anyone visiting.
Reviewed by Steven5.0★Feb 2023
-
"Pen Hill is a lovely property."
It felt really homely and cosy in the lounge. It is very well equipped. It is bit tired in places but that doesnt detract from it being a lovely place to stay. The previous occupants hadnt put their rubbish out as requested so we had to deal with that as well as our own. We had a nice Sunday lunch and an evening meal out at a nice pub in th town. It was a good place to stay. I was worried about parking but we managed to park easily every day in the road opposite.
Reviewed by Susan4.4★Dec 2022
-
"Lovely house, lovely town."
Had an amazing time!
Reviewed by Angela5.0★Aug 2022
-
"Just a few niggles, there was no warning regarding number of steps inside the ..."
Just a few niggles, there was no warning regarding number of steps inside the gate and up to the property, and then into the front door
There was nowhere to hang coats especially in wet weather
AND the local instructions for recycling are unclear, it would be nice if there was a recycling station in the kitchen area, we were having to leave in on the table until we went out the front, Also Food waste, a kitchen caddy would have been handy and biodegradable bags would have been helpful
Appreciate comments about coat hooks. Now provided. Afraid the Vale of Glamorgan recycling policy is complicated and we have tried to make it as clear as possible. A kitchen caddy is provided and biodegradable bags are underneath the sink. The few steps into the property have an accompanying handrail.
Property Owner
Reviewed by Sally4.4★Apr 2022
-
"We had a wonderful stay at Pen Hill seeing family and friends."
Great location, facilities, cleanliness etc . Not a single complaint- we hope to stay again!
Reviewed by Julia5.0★Oct 2021
-
"Pen house is in the perfect place to holiday."
Everything is nearby and the village has everything you need.
The house was well stocked and the welcome pack was great.
If I had to say anything negative . Parking was a bit of an issue as the road opposite was always full. We did park on the corner where double yellow lines were a few times .
If I could change anything it would be the bed. It’s very comfy but small. This is just me as I like a big bed.
Thank you for our stay loved it .
Reviewed by Deborah4.4★Aug 2021
-
"Property was unclean
Towels smelt
House smelt musky
Showers were disgraceful ..."
Property was unclean
Towels smelt
House smelt musky
Showers were disgraceful , the sink covers were full of hair and scum
Thank you for your feedback. The owner has advised the cleaner dropped some items off at the house mid week and checked if everything was okay with your stay, which you confirmed it was. The cleaner works very hard to keep the property in good order and we have had consistently good comments about the cleanliness of the property from previous guests.
Property Owner
Reviewed by Andrew2.2★Jul 2021
-
"Lovely house, close to the beach and to local amenities."
We had a great time; we’d definitely go again.
Reviewed by Michael4.7★Jul 2021
-
"I"
Reviewed by Margaret4.4★Sep 2020
-
"Lovely home in a great location for enjoying historic Llantwit Major and exploring the Vale of Glamorgan"
Reviewed by Steven5.0★Jun 2019
-
"We really enjoyed our week in Penn Hill."
The house is spacious and very comfortable, with a pretty walled garden that gets plenty of sun. There was always parking space across the road.
The kitchen is light and sunny, really well-equipped and very generously stocked-up.
The location is great; it’s a five minute walk to the shops and you can go straight from the front door into the prettiest lanes of the Old Town, many of which lead up onto great cliff walks.
A lovely holiday, thank you!
Reviewed by Amy5.0★Apr 2019
-
"Good location, comfortable house."
Reviewed by David5.0★Mar 2019
-
"The central heating timer setting requires attention, 1 hour on a low setting in the evening not adequate."
The key safe difficult to operate, especially with arthritic fingers.
Thank you for your feedback. We apologise that you had difficulty with the central heating. The heating is on a constant setting and this can be adjusted using the thermostatic dial.
Property Owner
Reviewed by Sally4.7★Sep 2018
-
"Wonderful home from home; definitely pick this one!"
Reviewed by Ki5.0★Apr 2018
-
"The cottage was clean and very comfortable."
Reviewed by Sumera5.0★Mar 2018
-
"Great place to stay"
Reviewed by Darren5.0★Feb 2018
-
"A very generous welcome pack and a beautiful house - would definately stay again"
Reviewed by Paul4.6★Oct 2017
-
"A wonderfull house well equiped and decorated."
All inside look new. Very spacious (more than on photos). Very confortable.
It was a very good choice.
Reviewed by Nicolas5.0★Feb 2017
-
"Penhill was a lovely family house."
Cosy but roomy.The mixture of modern and traditional was made the house. We look forward to staying there again. Only one problem the lack of a designated parking spot. It was a lovely gesture to find some basic groceries had been provided.
Reviewed by John4.8★Jan 2017
-
There are no reviews featuring this term
Show all reviews