Ty Mawr

13 Customer Reviews

• "Absolutely perfect holiday cottage for large family of varying ages."

  Everyone was happy, entertained and comfortable for the whole stay, even the 4 legged furry members!

  Reviewed by Josephine4.4★Sep 2024

• "Lovely spacious house."

  Although next to kennels it was not that noisy. Games room was a big hit. Unfortunately a lamp was broke on arrival which I reported but some other lamps had been clued together. Twin room at end of hall had problems with the slats dropping through. Attention to cleaning particularly the glass doors had dog nose prints on them and the bathroom near the utility needed a better clean. Other than that we had a lovely stay and was welcomed with a bunch of goodies.

  Reviewed by Karen3.1★Aug 2024

• "Anyone who rents this home will be amazed at how big it is inside."

  5 double size bedrooms.had a couple of minor problems which we made the owner aware of and he was on his way to sort.would recomend this property to any one.big garden to exercise your dogs.and a hottub.

  Reviewed by Geoff4.7★Aug 2024

• "Had a great time and would be happy to come again."

  Plenty of space in the property, and it was very comfortable.

  Reviewed by Adam4.7★Aug 2024

• "Upon arrival things looked promising, however when we entered the property one of us slipped as the floor was wet."

  We did not know this because there were no signs to warn us. In the kitchen both of the sliding doors were stiff and then we couldn't lock them, when the hot tub man arrived we asked him for some help and he sorted it. There was a pile of dog hair next to the sofa in the kitchen we shouldn't of had to pick this up. We couldn't use the toaster as it didn't look in a safe condition to use and the top right oven wasn't working so we had to make do with just the one oven. We had to clean the drawers in two of the bedrooms before we could use them (one of the twin rooms and the bedroom near the games room) The mattress in this bedroom was also uncomfortable as it dips both sides, there was also brown stains on the carpet which didn't look very nice. We found socks under and behind the radiators these were not ours. We did however enjoy the games rooms which was used everyday, the only thing is that the pool table needs to be recovered.

  Everything in this complaint has now been addressed. The best way to resolve any issues you have when staying at Ty Mawr is to phone us so that we can attempt to put things right - we literally live nextdoor and could have resolved all of your issues during your stay. Sykes complaint procedure states: If your complaint is about the property you are currently staying in, try to talk to the Owner (or the representative locally) as soon as possible so that they can try to resolve your problem during your holiday. In the rare event that there is a problem, we can usually rectify it quickly and effectively. However, we need to be made aware of it during your stay. Hope this helps for next time. Matthew, Sarah and team Property Owner

  Reviewed by Chloe2.5★Jul 2024

• "My family and I had a lovely time staying at Ty Mawr."

  There was plenty of room for six adults three chukdren and four dogs. The beds and bedrooms were very comfortable and with blackout curtains we had a good night's sleep. We had a lovely welcome pack and towels were provided. The games room and hot tub were a hit. The owners were friendly and helped if there was any issue. Only issue was we found one of the doors was hard to lock but once we had been explained how to lock it was fine. Great garden for the children and dogs. Would recommend staying with a family . It is not far to Fishguard and other popular places to visit

  Thanks for your lovely feedback. We're glad you enjoyed your stay at Ty Mawr and hope to see you again soon. Thanks, Matthew, Sarah and team ❤️ Property Owner

  Reviewed by Janet5.0★Mar 2024

• "Couple of things need attention a roof shelter for hot tub with inclement ..."

  Couple of things need attention a roof shelter for hot tub with inclement weather, shower mats, pool table reclothed other than that Tip Top

  Thanks for the recommendations. We have now sorted the shower mats and pool table. I appreciate that the weather was terrible during your stay so we will look into making a shelter for the hot tub. However, it's fair to say that for the majority of the year it is not required. Thanks, Matthew, Sarah and team. Property Owner

  Reviewed by Robert4.1★Mar 2024

• "Overall we enjoyed our stay, but there were a couple of things that could have been better."

  The hot tub was dirty so whilst we had wanted to use it, we didnt end up using it. (The bedroom next to the big tiled walk-in shower) The bed was uncomfortable it has major dips on both sides but one more so than the other so you sink into the middle and the linen was dirty on the skirt sheet. The big back sliding doors were so stiff we couldn't open them. It wasn't until we got to the place that there was a note stating that our dog had to stay behind closed doors. When a place states that it's dog friendly we assume it to be just that. other than that, the garden was great for our dog who loved it, and the place itself is in a beautiful setting . Thank you

  There is now a new hot tub that is cleaned and maintained daily. We have also replaced the bed that you found uncomfortable. The door appears to be working. We don't think it's unreasonable to ask for dogs to be kept out of the bedrooms for hygiene purposes. We're glad you enjoyed the garden and the overall settings which we agree are absolutely beautiful. Thank you. Matthew, Sarah and team. Property Owner

  Reviewed by Fiona3.4★Sep 2023

• "Spacious property, secure gardens for the dogs and the hot tub was really great."

  We're glad you enjoyed your time at Ty Mawr and hope to see you again in the future. Thanks, Matthew, Sarah and team. Property Owner

  Reviewed by Ian Patrick4.4★Sep 2023

• "Lovely holiday cottage in a very peaceful location."

  Thank you for your lovely review. Please come again soon. Matthew, Sarah and team Property Owner

  Reviewed by Ian4.7★Jul 2023

• "Really lovely holiday had by, hosts were really helpful responding to small issues."

  Beds and sofas super comfy and we made the most of the hot tub and games room

  Thank you for your feedback - we are so pleased to hear that you enjoyed your stay at Ty Mawr and hope to welcome you back again soon - Mathew Sarah and team :) Property Owner

  Reviewed by Rebecca4.7★Jul 2023

• "We had an amazing time."

  Thank you. We hope to see you all again soon. Matthew, Sarah and team Property Owner

  Reviewed by Ryan5.0★Jul 2023

• "I recently had the pleasure of staying at Ty Mawr, we were the first to log in under new ownership, and I must say it was an absolutely lovely experience."

  From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home. Ty Mawr itself was very spacious (I think the pictures don’t do much justice) and newly refurbished, creating a cozy and inviting atmosphere. The attention to detail was evident in every corner, with tasteful furnishings, comfortable beds, and all the amenities we needed for a comfortable stay. The cleanliness was impeccable, and it was clear that the owners take great pride in maintaining their property. One of the highlights of our stay was the stunning location and easy access. The holiday home was nestled amidst breathtaking Pembrokeshire, offering picturesque views, close to most amazing beaches and lush towns . It was the perfect retreat for relaxation and reconnecting with nature. We enjoyed leisurely walks in the nearby trails and spent evenings savouring the peaceful ambiance on the patio. The owner, Matthew was incredibly friendly and accommodating. He went above and beyond to ensure that our stay was enjoyable and stress-free. Their recommendations for local attractions were spot-on, and we discovered some hidden gems thanks to their guidance. Overall, our stay at Ty Mawr exceeded our expectations in every way. It was a true haven of tranquillity and provided the perfect escape from the hustle and bustle of daily life. I highly recommend this holiday home to anyone looking for a peaceful retreat with a touch of luxury. We can't wait to return for another memorable stay in the future! Thank you to the owners for providing such a delightful experience.

  Wow. Thanks for leaving us such a fantastic review. We are thrilled that you enjoyed your stay at Ty Mawr and hope you can visit again soon. Matthew, Sarah and team ❤️ Property Owner

  Reviewed by Chaminda5.0★May 2023

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