Rhif Deg

4 Customer Reviews

• "Unfortunately we had to leave the cottage on the Wednesday, due to inside stairs which are narrow and all different heights and widths."

  The sofa was very low, it was difficult for me to get up from. I had a couple of falls, one on narrow landing, top of stairs and one in lounge getting up from settee. My husband had difficulty getting me off floor. Son helped. My son who lives 20 miles away from cottage and came to cottage to help. Abergavenny was not happy with how we were managing and booked us into a hotel from the Wed to the Sat when we were due to go home. It was very unfortunate, as the cottage was clean and pleasant. It was well decorated, everything we could need provided in the cottage. Perhaps I should have read more into it. Would be fine for younger persons or, the Very fit older person.

  I'm sorry that you found the cottage unsuitable, I will look to be more explicit in the advert. However I'm glad you found the cottage to be clean, pleasant, well decorated and well equipped for everything you could have needed. It's a shame these positive comments weren't reflected in the rating given which includes cleanliness and facilities. Property Owner

  Reviewed by Elizabeth3.1★Sep 2024

• "We don't usually submit reviews, however we felt that the description of this property oversold it and it was in need of some tender loving care."

  The points we want to draw to the owner's attention are noted below: 1. Cleanliness - crockery, tea pot and cutlery needed to be washed prior to use. Previous guests appear to have merely rinsed these items and put them away rather than throughly wash them. The washing machine also dirty resulting in marks on light coloured clothing. Rubber door seal needed cleaning and perhaps too much washing powder was used in previous washes! Spiders webs with dust were found in the bedroom and bathroom. The radiator in the bedroom was full of hair and dust. 2. Shower- the thermostat could not be adjusted, paint splatters on the shower tray 3 Bedding - flannelette sheet and pillowcases on the bed, far too warm in the height of summer 4 Other internal issues - clock in kitchen not working, fridge freezer old, fridge door doesn't always close although there is a note on the fridge saying push to close, drawer in freezer had been broken and was glued back together rather than replaced, dificult to control temperature in fridge due to its age, either freezing or not cold enough. Fruit bowl on shelf broken and although kitchen well equiped we found a lot of chipped crockery. Kitchen stools too high to comfortably sit at the breakfast bar. 5. Back garden - weeds in back seating area. Recycling bins take up a lot of room and would benefit from being all together in a stacking device. 6. Parking- Its not a quiet street, its very narrow with cars parked on both sides and no turning space at the end. Parking was a challenge and other residents asked us to move our car from the door.

  Dear Jim, Thank you for taking the time to leave such a detailed review. I would like to take the time to address your points: 1. It is a shame that previous guests did not leave the crockery and cutlery in an acceptable condition. It is impossible to inspect every item during every change over. The washing machine was deep cleaned in April and I cannot control the amount of freely provided washing powder previous guests or yourself use. The radiator in the bedroom should be full of water, but I will ask the house keeper to pay special attention to the spiders which have made their home in this lovely 1850's cottage. 2. I have had no previous comments or issues with the shower thermostat and the paint you mention on the shower tray covers the filler used to repair damage by previous guests. 3. There is a range of bedding and it may be difficult to judge the weather at this time of year to fit the most appropriate choice for the week ahead. There are always cotton pillow cases fitted to two of the four pillows provided. 4. I was not aware the battery in the clock in the kitchen has run out. perhaps I will simply remove the clock to avoid this issue. The fridge door is like most fridge doors and requires the user to close it fully. This may also be attributed to the uneven floor of the old property. A new fridge freezer is on order. I was not aware one of the two fruit bowls was broken and have not inspected all crockery for chips. A table and chairs is provided for more comfortable dining. 5. The garden was due to be tidied this week but there have been back to back bookings during this busy period and I wouldn't want to interrupt any guest's stay. The recycling bins should be on the shelves in the kitchen where they are clearly labelled. I was unaware these had been moved. 6. The advert is correct in saying 'on road parking'. Most residents manage to turn around with a 3 point turn, although it is wider at the end for turning. You may not always be able to park outside the front door, but always within a few metres. It is an old street that provided access to the canal at the bottom. I do hope you found the time to leave the house during your stay and make the most of the beautiful surrounding area of Bannau Brycheiniog and convenient old town of Brecon with bountiful amenities. It's a shame that your review reduced the rating of this property from 5*'s to 4.1* and I hope other prospective guests read the many other positive reviews and know that all issues raised are addressed. Update: The house keeper has checked all points raised above and confirmed: 1. No cobwebs were found. The radiators would need to be dismantled to be cleaned and I will look in to the feasibility of this. 4. No crockery was found to be chipped and neither of the two fruit bowls are broken 5. The recycling bins were in the house, not in the garden as suggested. The gardener will attend to the weeds during a vacant period next week. Property Owner

  Reviewed by Jim1.9★Aug 2024

• "Lovely place near centre of brecon ."

  Ideally placed for walks and a fantastic canal path just behind cottage great for walking or cycling.

  Reviewed by Jean5.0★May 2024

• "We really enjoyed our stay in the cottage ."

  Ideal base to visit the lovely surroundings of the area .Very convenient location for walking into town .The house was very well equipped for cooking ,good quality pans and utensils,knives etc We like to do our own cooking and so often rental properties are so basic .The house was very cosy and peaceful,we slept really well ,comfy bed etc ,if it got abit chilly the heating was very quick and easy to boost up a bit …Good local info was available in the booklet Lovely walks by canal (smart by the canal basin just round the corner) Tried to book canal boat trip but was not available as he’d got private booking ) All in all a lovely stay …would recommend…thankyou

  Reviewed by Joanne5.0★Apr 2024

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