Acorn Lodge

32 Customer Reviews

• "Lovely lodge great settings close to all amenities 20 mins approximately in car tenby."

  Saundersfoot.wisemans Bridge etc highly recommended

  Reviewed by Andrea4.1★Sep 2024

• "Had a good week."

  Spacious. inside and out. Might need to take an extra heater in the winter. High ceilings, in this one !

  Reviewed by Martin3.4★Sep 2024

• "A great place to get away from it all but near enough to good beaches and towns."

  I would return again.

  We are really pleased that you enjoyed your stay and have appreciated the location and the lodge which we find special. Property Owner

  Reviewed by Graham4.4★Jun 2024

• "There was minor things that needed repairing,but this didn't affect our stay, location was amazing 30mins drive to most places."

  Will definitely stay again in the future

  We appreciate your comments and that you enjoyed your stay, we do look to ensure that the lodge is kept as well as possible and apprecaite that there will perhaps allways be some minor issues which we will look to attend to during the latter part of the year when bookings are more quiet Property Owner

  Reviewed by Paul4.4★Mar 2024

• "Acorn Lodge 'could' be absolutely amazing if it was maintained properly."

  The rooms are a good size, having a sauna and whirlpool bath is a real treat. The location is perfect for visiting the area and it's a nice peaceful site. BUT...it needs some maintenance!! Firstly, the shower was just a dribble, you could get wetter standing out in the rain, the carpet was badly stained,( maybe wooden flooring would be more practical), the oven was disgusting with grease, the windows were so dirty it spoilt the view, the cutlery drawer was grubby with bits of food in, the kitchen cupboards were the same, the wooden trim around the bath was black and there was a strange smell. Outside could do with looking at too not kept up together as other properties on site. We had to stay as we had booked a few attractions and didn't want to lose our money. We should've had family joining us later in the week but cancelled them as we left a few days early. We contacted Sykes regarding the issues they were apologetic but it did take from 2nd Oct to 4th for In Property Team to get back to us, so in the meantime we had replaced the showerhead and bought air freshener. We had read the reviews before and seen there were some issues, but they have obviously not been addressed.

  We are naturally concerned at your response, in general we do not feel that it fits with other reviews all of the points you raise will be taken on board. Property Owner

  Reviewed by Alison1.6★Sep 2023

• "We arrived to a dirty smelly carpet sofa seen better days shower dribble and linen dirty Luckly my wife brought her own."

  will never use you again if that is the sort of accommodation you post. feel a waste of money for what you received. Needs updating the whole place, you should not be listing i.e. will post on my face book page the experience we suffered

  We are concerned that your visit to our lodge was not what was expected and will certainly look into the points you raise. Property Owner

  Reviewed by Gabriel1.3★Sep 2023

• "The lodge was in a nice location and was a good size."

  It has anything that you would need. The main thing that let it down was the cleanliness of the lodge. The furniture and carpets need renewing. There was an awful smell in every room and we found out that it was from the hover bag that had not been changed so the smell lingered. Some of the trays and cupboards in the kitchen were dirty and greasy. Overall the place needs a dam good clean.

  Reviewed by Julie3.4★Jul 2023

• "Absolutely fantastic setting, for a real relaxing break, a comfortable lodge as described."

  Even has a Sauna though not used. We had an issue with a leaking kettle that was rectified within a few hrs, great communication with owner. However minor niggles Broken light on decking ( not main light) Door lock to toilet broken Steps into lodge need levelling , however that’s wear and tear, but I would look at. However main issue is hygiene, a lot of areas dusty,sofa legs, coffe table, dirty windows and worst of all the cobwebs on the decking, i quick jet wash between guests could sort this. Overall great, it was the detail. Thank you to David for a well needed break.

  Reviewed by Andy3.4★May 2023

• "In general for the price we paid it was perfectly adequate."

  On the plus side it was nicely located in the woodland with a nice little walk at the side of the property for the dog. The lodge itself was a good size with a large enclosed outside decking area. We enjoyed the sauna & whirlpool bath. On the minus the property was in need of an update and was not cleaned adequately enough for us . Also it was awkward to park between the two trees and the bay needed some form of hardcore as it was muddy underfoot.

  So the cleaning must be a matter of opinion as the cleaner was emphatic that it was cleaned. On the question of parking, I doubt that anyone would look to park between the two trees and given the time of year and the weather we have had this past month it is likely to be messy underfoot. However I can accept that additional hardcore would improve the parking area. Property Owner

  Reviewed by Simone2.5★Mar 2023

• "This was our first time booking a lodge like this and we were not disappointed."

  . before leaving we were a little concerned because of some reviews on the site.. but they couldn’t be more wrong.. the lodge was beautiful it was rustic and very Swiss like… it was clean and tidy and just amazing… we loved everything about it.. if I was going to be extremely critical I would say that the bed were a slight bit uncomfortable ( but I’ve slept on much worse) but I’ve come from my home with a memory foam so I wouldn’t even bother to address it.. the room were a beautiful size and easy to warm up it wasn’t cold at all… it was so quiet inside even with noise outside it couldn’t be heard inside…. The lodge came with a beautiful sauna that we took complete advantage of daily, it also had the best bath I’ve ever been it it was massive and a whirlpool type.. amazing times.. the kitchen was well stocked and the 5 nights we wanted for nothing.. it was a please to cook and eat there.. the views where beautiful and the morning coffee on the bench outside was a welcome break.. i absolutely loved it there… a few people had mentioned the shower but it was fine I honestly have showered in far worse water pressure.. I think people need to understand this isn’t a vote it’s a wooded cabin in the hills… the water was warm the cabin was lovely and warm I can’t fault it i think the owner had some amazing, and I would 100 % recommend it and we will be returning.. thanks for allowing us to stay in you beautiful property.. it was a pleasure x

  Reviewed by Lauren5.0★Feb 2023

• "The lodge was ok, nothing dreadful but definitely not worth the high cost."

  All the fittings were slightly worn and dusty. There was only 1 tea towel and 1 bin bag for the whole week with 6 people and only a tiny amount of hand soap. The shower was unusable the water pressure was so low but the bath was nice.

  Reviewed by Emily2.8★Feb 2023

• "We had a really nice time in Acorn lodge."

  Cosy when warm, bed was comfortable and really enjoyed the luxury of the sauna an jacuzzi. The site was very quiet, but not easy to get to. However there are a few things to improve for us to return to, or recommend, these being as follows. Lounge was not thoroughly cleaned with crumbs and items under and behind furniture, alot of kitchen utensils needed to be cleaned before use, shower was next to useless to use as no pressure, needs an electric power shower. Toilet cistern button in small toilet stayed down so did not stop flushing several times, main bathroom door catch did not retract fully, so nearly locked in bathroom a couple of times, hot and cold taps plumbed in wrong way around, trim coming off of jacuzzi. Kitchen cooker hood not working, kitchen cupboard door nearly falling off, 1 kitchen chair too dangerous to use as falling apart, tv remote had no batteries in and the other one did not work properly, No key to open door in bedroom to access balcony, outside key safe broken. The welcome book is very tatty and falling apart with pages falling out, and some typed up information is crossed out with pen, with written in new information. Not very professional. Items to have in lodge, I suggest music system, full length mirror, kitchen spatula, clock radio in bedroom, windows not clear and improve garden and steps to match other well looked after lodges on site. However after all this we still enjoyed our stay.

  Reviewed by Craig1.9★Jan 2023

• "When we arrived at acorn lodge, it had not been serviced and no one had been in the lodge since the last family."

  This was not a great start to our holiday, my youngest daughter was crying and wanting to return home. We could not get hold of the owner, but Sykes contacted a cleaner to come. We had to wait over an hour, then another hour for cleaning. Not ideal after a 7 hour drive. Due to this the property was cold and no hot water on arrival… not even a toilet roll! Unfortunately the wardrobes and cupboards were rather old and smelled rather musty so we didn’t use them and had to live out of our suitcases for the week, in addition the spare pillows were in the wardrobes and could not be used because of the smell. The lodge itself was in a lovely quiet location and of a good size and layout. The sauna was a nice addition. However we felt a little updating and a bit more care is needed. The water pressure in the shower was very poor and not very easy for a hair wash. In the kitchen there was no washing up sponge or washing up liquid (I have never experience that in a holiday cottage) also the tea, and sugar containers were empty but dirty and the small amount of coffee was turning grey and rock solid - so had been there a while without being checked or cleaned. Also no spare toilet rolls were left in the building or spare bin bags - which was handy when ours split whilst taking it out of the bin, we we ending up having to carry the whole kitchen bin to the bin area to tip it all in. With a bit more care and attention the lodge could be a lovely place to stay.

  So the text I received reads as follows and sets a different ton! "27/10/2022 3.33pm Yes very disappointingwhen we arrivedbut the cleaners arrived after an houror so and were very apologeticand soon had the place cleaned up." My understanding was that the cleaner made a genuine mistake and that she was warmly received, clearly we would like to think that everything runs smoothly just very unfotunate how things went in this instance. As to wardrobes these are part of the fabric of the lodge as to the smell I am unable to comment, its certainly not normally a issue! We are surprised at the lack of basic cleaning materials etc as our instruction to the cleaner is for basic stuff to be available at the lodge. Specifically on bin bags twice last year we left enough to last a whole year, we have to assume that someone has helped themselves to them. Yet again there is a comment about more care and attention without anything specific, it makes it difficult to know what the issues are especially when other guests do not appear to have had the same issues. Property Owner

  Reviewed by Rachel2.5★Oct 2022

• "Nice spacious cabin, in lovely settings."

  Unfortunately the cabin needs a lot of t.l.c. Most of the issues had been mentioned in the guest book, some going back years, but had obviously not been addressed. The owner was at the cabin on arrival, checking out the veranda, which was loose, and said he was getting it fixed ASAP. A lot of little things just need sorting, if these were done , it would be a lovely cabin.

  I am able to advise that he balcony has now been fully refurbished so this is one item dealt with. We will continue to adress issues, it would be helpful if items were noted rather than a vague "needs a lot of tlc" as then issues can be addressed. Property Owner

  Reviewed by Michael3.1★Jun 2022

• "It was one of my best holiday brakes."

  The place was very nice and quiet so it’s perfect for families with infants and the house itself was great. Highly recommend

  Reviewed by Jakub4.4★Apr 2022

• "We had amazing time, everything was perfect, the only downside was that the water pressure on the shower wasn't good at all, but everything else was perfect, we would highly recommend it to everyone and we will definitely revisit."

  Reviewed by Olga4.7★Mar 2022

• "On arrive the bathroom sink was leaking husband is a plumber so he sorted the pop up waste ( so no problem there) oven door seal kept coming off."

  Shower is very poor pressure Beds were very very comfortable and had lovely soft material bedding on each bed with cute pillows. Towels and face clothes were provided. Suna and Jacuzzi bath was brilliant. Overal cosy and warm nice feel to the place.

  Reviewed by Simon3.1★Feb 2022

• "Cleanliness of the property was poor, cobwebs all over the place, general maintenance was poor property needs some serious tlc, back bedroom had a strong odour of damp……."

  The location was great property was a let down….. will not be returning not value for money

  Reviewed by David2.2★Oct 2021

• "Absolutely stunning Lodge with everything you need ❤"

  Reviewed by Shaun5.0★Sep 2021

• "We found the property to be tired and in need of maintenance both inside and out."

  This included an unpleasant smell outside the door due to foliage decay in the guttering. Main issues was in this day and age the lack of Wi-Fi and cramped facilities, one adult is 6’3”, has left us to feel it was not value for money.

  Reviewed by Orla2.5★Jul 2021

• "It would have been perfect with a hot tub."

  A few bits of furniture ended some repairs too

  Reviewed by Sarah2.8★Jul 2021

• "We were a little disappointed in there being no key to unlock the external door in the bedroom."

  Also there seemed to be a bit of a lack of cleaning before we arrived. Other than that we loved it. Beautiful cabin in a beautiful location. We hope to return some time.

  Reviewed by Richard4.4★May 2021

• "Well we absolutely loved acon Lodge not one complaint loved it so cosy had ..."

  Well we absolutely loved acon Lodge not one complaint loved it so cosy had everything we needed very well equipped very lovely lodge very pleased with everything, 100 % will be returning

  Reviewed by Colin5.0★May 2021

• "The railings outside are very wobbly and need repairing."

  Getting there and seeing the others with hot tubs made the children not that happy n kept nagging for a hot tub there is room for one on decking would make it way better. Apart from that beautiful place and would book again

  Reviewed by Kimberly4.7★Apr 2021

• "We all had a lovely time at acorn lodge."

  It was very peaceful and close to nature ☺️

  Reviewed by Lisamarie5.0★Apr 2021

• "Had a lovely time staying at Acorn Lodge."

  The setting is beautiful and the facilities are good but could do with some upgrading. Basic interiors. Beds not very comfortable. Kids found it hard getting in and out of the top bunk bed. The outside decking area is lovely but the furniture is basic and one of the plastic chairs broke when getting off it (I’m not that heavy!). Could do with a nice outside dining table and chairs.

  Reviewed by Nigel3.4★Sep 2020

• "The cottage is in a very shaded spot and there needs to be some maintenance to the roof and clearing some near branches, so as to improve ventilation and light."

  It was a bit damp in the back bedroom and we chose not to use it. There was ample space to sleep in the living area instead. It is a shame that the two water tanks do not hold quite enough water to be able to fill the jacuzzi bath adequately and we had to heat water with the kettle and pans to top it up to the right level. A larger water tank might be worth investing in. Otherwise, the cottage was lovely and in a beautiful location. I would amend the instructions on how to find it and add a bit more detail as it was difficult to find (especially in the dark and without a satnav). I would make mention of passing under a bridge and a brow of a hill and that the right turning is after the second 'Araf, slow' sign on the road. The sauna was wonderful (and the jacuzzi). The CD player did not work very well, the lid is tricky to get to stay closed. The beds were comfortable.

  Reviewed by Vanessa4.1★Aug 2020

• "Loooved the place, very calm, relaxing, clean."

  No problems with any equipment whatsover, everything worked really well. Loved the fact there was a book of instructions and some little notes on the switches(saying what is it and what to do with it). Sauna became hot really quickly so it was perfect. Jacuzzi worked really well. We had the best time ever. Not only there were lots of plates, pots and cutlery but some extras like salt and ketchup. Thank you very much we enjoyed it a lot and all our friends now know what to book for their holiday ;)

  Reviewed by Tomas5.0★Mar 2020

• "Acorn Lodge is a little hidden gem of a log cabin, tucked away in the woodlands just outside St."

  Clears. The cabin is spacious, clean and well equipped to host up to 6 people. The living and sleeping areas are homely. The TV has a built in DVD which is not advertised. The kitchen is well equipped adequate to allow you to cook a full meal. The only thing missing is the washing machine so bring enough clothes. The bathroom has a spa bath which we enjoyed most nights and the sauna is a real treat for those that enjoy them. The only compensating loss is the shower is very small. Other cabins in the same wood offer an outdoor jacuzzi, which space at the cabin would allow. Overall, we loved our stay. We left relaxed and would happily return again next year.

  Reviewed by John4.7★Jul 2019

• "The perfect base for our family to explore the local area then chill out in the sauna."

  Would highly recommend. Owners friendly and helpful.

  Reviewed by Mel5.0★Apr 2019

• "Fantastic place"

  Reviewed by Izabela5.0★Jun 2018

• "Nothing to do with Sykes or the property owner, but the water pressure on the site and therefore in the cabins was poor."

  The shower therefore had no power to the water that came out of the head. Personally, we would have preferred the space that has been given to the sauna to have been allocated to the shower, the shower cubicle was very small with not much room to move and put shampoo etc. It's a shame that in our opinion the property was great with the exception of the shower of which for us is an important part of our accommodation requirements.

  Reviewed by Beverley4.1★Jun 2018

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