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"We had an amazing stay with our dogs."
The property is beautiful & cosy. We loved the little touches like the bottle of wine & dog treats...both went down well
Reviewed by C4.7★Nov 2024
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"Very well equipped cottage perfect for two and a dog."
Thank you, glad you enjoyed your stay
Property Owner
Reviewed by Pippa5.0★Oct 2024
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"Perfect dog treats and wine on our arrival nice enclosed garden for our dog to ..."
Perfect dog treats and wine on our arrival nice enclosed garden for our dog to roam property very clean has everything you need next time we will book for a fortnight the bed is so soft and comfy plenty to do locally miss it already
Sitting at home and just saying wish we were at Coach House and your lovely review popped up! so glad you enjoyed your stay, thank you
Property Owner
Reviewed by Mark5.0★Oct 2024
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"We found cuttings from the bramble bushes left on the loans not good for dog friendly location disposed of them myself incase they stuck in my dogs paws ."
Also toilet seat very loose
Dear MJ,
Thank you for your feedback, we can confirm a new toilet seat is arriving tomorrow Thursday 19th September.
The communal gardens outside of our private garden areas are generally kept to very high standards however we have passed on your concerns to the gardening contractors who visit weekly.
Kind regards
Gareth
Property Owner
Reviewed by Mike4.7★Sep 2024
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"A beautiful , clean and well equipped holiday cottage ideally located close to the coast and other places of interest to explore in Pembrokeshire ."
. The welcome pack ( including doggy treats ) was appreciated :-) .
Surrounded by peaceful gardens in a rural location . I loved my stay in The Coach House and will surely be back ! PS , , Any chance you could install a little woodburning stove for winter stays ? This would he the ideal cherry on the cake !!
Dear AJ,
Lovely review thank you :)
We are considering installation of a log burner, the current electric burner isn't quite the same as the real thing but does give instantaneous heat even in the depths of winter along with a realistic flame effect.
In the meantime should you wish to book into the winter season we are more than happy to leave a box of Cherry Bakewell's :) which are the next best thing!
Thank you again for staying at Coach House
Regards
Gareth
Property Owner
Reviewed by Anthony5.0★Sep 2024
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"What a lovely cottage it had everything you need."
Very clean nice and quiet great big bed . Just a shame we had to leave. Will definitely come back
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Coach House and that it had everything you needed for a comfortable and peaceful getaway. It’s great to know that you loved the big bed too! We're sorry you had to leave, but we’ll be looking forward to welcoming you back anytime. Safe travels, and we hope to see you again soon!
Property Owner
Reviewed by Robert5.0★Aug 2024
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"Awesome absolutely amazing time at the coach house ,everything we needed to ..."
Awesome absolutely amazing time at the coach house ,everything we needed to make it a home from home doggy treats welcomed ,welcome book a great help would recommend coach house to family and friends looking for a relaxing holiday many thanks once again Mark Sharon Pablo the labradoodle
Thank you so much, Mark, Sharon, and Pablo! We’re thrilled to hear that you had such an amazing time at the Coach House and that it felt like a home away from home. We’re glad you appreciated the doggy treats and found the welcome book helpful. It was our pleasure to host you, and we truly appreciate your recommendation. We look forward to welcoming you back for another relaxing holiday in the future!
Best regards,
Gareth
Property Owner
Reviewed by Mark5.0★Aug 2024
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"Perfect cottage for a getaway in the Pembrokeshire countryside."
We loved everything about the accommodation & the surrounding area. 5 Stars! And then some. Would definitely recommend!
Thank you Kim, glad you enjoyed :), we are here ourselves this week already soaking up the sunsets, thank you again Gareth
Property Owner
Reviewed by Kim5.0★Jul 2024
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"We did have a problem with the heating."
Initially the bedroom was very cold and we could not alter the radiators in the bedroom. I can't remember how we made contact with owners but it transpired that they had remote access to the thermostat and were able to activate the bedroom heating. They were very good however but the tenants shouldn't have need to contact the owners for any reason.
Thank you so much for your feedback!
We recently emailed you to inform you about a WiFi outage due to routine maintenance by our service provider. We understand that you mentioned the bedroom was chilly at night, which initially seemed unrelated. However, upon checking the online portal, we discovered that some of the heating system had been turned off at the mains without our knowledge.
We greatly appreciate your assistance in confirming that the radiators were cold and for switching the system back on at the mains spur. We're happy to report that the issue has now been resolved.
We completely agree that guests should not need to contact either Sykes or us for such issues. However, we always make ourselves available for any queries and will promptly address them.
Kind regards,
Gareth
Property Owner
Reviewed by James4.4★Jul 2024
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"The cottage was well equipped & fairly clean, although a lot of cobwebs."
Very quiet, peaceful location. The bedroom was very damp - the smell of damp was unpleasant and the bedding & stone walls felt damp to the touch. We reported this to Sykes, who contacted the owner - their response was that the damp had been professionally treated & wasn’t an issue. For this reason I wouldn’t recommend this cottage for anyone with asthma or respiratory problems.
Dear Guest,
Thank you for your review. We take all feedback seriously and strive to address any issues with an open mind.
We acknowledge that cobwebs can appear in our traditionally built, older property. We ensure these are addressed during every changeover, but some may occasionally be missed. We apologize for any inconvenience this may have caused.
During your stay, we immediately engaged a professional to survey the bedroom. The survey confirmed that the room was dry, as was the freshly laundered bed linen. It was noted that the air vents on the windows were closed, which is not ideal for older properties that require proper ventilation. The surveyor also mentioned a damp smell, which may have been influenced by the presence of your two dogs. As pet lovers ourselves, we welcome dogs but recognize this might have contributed to the issue.
We have recently stayed at the property for four nights to address your concerns directly. During our stay, we took the following actions:
Purchased a new television for the upstairs room
Replaced the washer on the second kitchen sink
Held a meeting with our cleaning team to ensure all windows are fully opened during changeovers to ventilate the property and to double-check for any cobwebs.
As someone who suffers from asthma, I personally find the Coach House to be a haven for relaxation and the best sleep. I'm sorry that your experience was not the same.
Warm regards,
Gareth
Property Owner
Reviewed by Dianne2.8★Jun 2024
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"Really lovely cottage ."
.clean, very well equipped, amazing bed! Well situated in a pretty and quiet spot ideal to explore the Pembrokeshire coast.
We had a fantastic holiday
Hi Andrew,
It's lovely to hear you had a fantastic time :)
Thank you for finding the time to review, it's appreciated
Property Owner
Reviewed by Andrew5.0★Jun 2024
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"This is a lovely comfy cottage, equipped with everything you need."
The enclosed garden is very private and a lovely sun trap with so many birds to see. The communal gardens are well maintained and very pretty. Plenty of doggy stuff if needed and a nice place to relax after exploring the coastal paths all day. Lots to do and see.
The bed is super comfy!
Wow! Thank you Maggie, just what we like to hear, glad you enjoyed your stay
Property Owner
Reviewed by Maggie5.0★May 2024
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"The Coach House is a delightful, comfortable and very clean property."
We loved the quiet location but it had easy access to all the beautiful beaches, coastal towns and pretty harbours. The interior is tastefully furnished with everything you could want in the kitchen. We and our dog thoroughly enjoyed our stay in this cosy cottage and will definitely return when we next visit Pembrokeshire. Five star rating for the exceptionally comfortable bed.
Reviewed by Susan5.0★Apr 2024
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"The coach house was a great place to stay."
Great facilities, comfort and location. Couldn’t fault it
Reviewed by Richard5.0★Mar 2024
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"The Coach House is a beautiful little cottage, it has everything you need and more in a rural position, which is lovely and quiet, the location is ideal because with a little drive you can get to several beautiful beeches which we did, was ideal for the dogs, the locals at the beeches are very friendly and accommodating, the Ocean cafe at Broad Haven beech is a definite visit, the food is brilliant at reasonable prices, we can honestly say we will be back, Thank you."
Reviewed by Irene4.7★Mar 2024
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