2 Primrose Cottage

42 Customer Reviews

• "The cottage was clean and warm and nicely decorated with some lovely seaside pictures."

  Water always hot. Like previous feedback the sofa was uncomfortable but double bed and pillows were nice and firm. Good size bedrooms. The light wasn't working in the bathroom but after contacting the owners this was fixed a few days later. Some polite suggestions A small welcome basket would of been nice. Baking sheets/trays would of be good as only one large deep baking tray. A dishwasher instead of a washing machine?? A spatula Decent kitchen scissors. There was some with flowers on but more suitable for cutting paper. Lots of plates/cups glasses other utensils and cutlery etc which was good as don't want to spend your holiday always washing up!! Appreciate the cottage was dog friendly. Good base for Saundersfoot, Tenby, Haverford West, Fishguard, Carmathen. Thank you for a good stay at Primrose cottage.

  Reviewed by John3.8★Oct 2024

• "It's a lovely place to stay."

  Had a few issues, utensils are not good need replacing, bowls got cracks in them, microwave rusty so wouldn't use it. Positive side it is a lovely cottage to stay

  thanks for ypur positive feedback. we regularly replace any utensils that get damaged so will check this out. we have 2x dinner sets with 2 lots of bowls that were in good condition and the microwave is pat tested and in good condition. . glad you enjoyed staying at our cottage. Property Owner

  Reviewed by Julie3.8★Sep 2024

• "The cottage is set in a quiet cul-de-sac and perfectly positioned for Saundersfoot and Tenby."

  It is an ideal size for 2-4 people and of course dog friendly. The welcome pack of milk, biscuits and chocolate was much appreciated. The potential for it being an ideal holiday home is great. the seaside decor and pictures etc are wonderful. There were plenty of towels provided. However there were several things which were very disappointing for the price we paid. The double bedroom bed linen was old and bobbly and smelt sour. The fitted sheet did not stretch over the mattress fully and came half way down the sides. We didn't use the double bed but I am sure the bottom sheet would have been in a heap in the middle by morning. The light switch in the double bedroom was broken. There was a table lamp. The ceiling light socket was broken in the twin bedroom but again there was a table lamp. The bed linen in there was really nice. The shower head would not stay up and repeatedly flopped down so that the shower ran down the corner of the bath and not into the bath to enable standing under it. The sofa in the lounge was so worn and uncomfortable and seemed to be missing the original back cushions. There were several scatter cushions but it was not possible to sit back comfortably and have your legs bent and feet on the floor. The vertical blinds on the lounge window were broken. We were not able to recycle as the bags did not seem to correlate with the list in the kitchen. There was one black bin bag in the kitchen bin. The outside bin and recycling boxes and bags had been put as a sort of barricade at the bottom of the steps up to the washing line, presumably by a previous guest. This may possibly have been because the back top fence of the garden had a slat of the fence which had come out and was lying on the floor. The gap was wide enough for our little dog to get through but we watched him when he was in the garden and didn't let him go up there. There were no dog hairs or signs of a dog being there which was very good. The cottage could be really good with some TLC and freshening up and maintenance on the broken items.

  thank.you for your feedback. we're glad you enjoyed pur seaside theme.We take every care with our cottage to keep it maintained and have recently spend time in the garden and freshening up. The Bedding in the double room has been missing and we have askrd our cleaners to let us know of any problems with the bedding so we can replace as we keep a seaside theme throughout the cottage. it is always freshly washed and out on amd have no problems with the sheets and mattress protected ourselves. The rubbish instructions are clearly stated in the welcome book and kitchen for our guests. as its a dog friendly cottage our settee is a leather large one and the gate panal was replaced as soon as we became aware it had come off. it was a,small one with a big hedge behind it and no gaps floor dogs to get through. the light fittings were also mended as soon as we knew and have no idea how they were broken, it is disappointing when guests don't respect our property or inform us of any problems as they arise. caren Property Owner

  Reviewed by Karen3.4★Aug 2024

• "Primrose cottage is located down a quiet cul-de-sac a few minutes drive from an 'A road', ideal for exploring Pembrokeshire and Carmarthenshire."

  The cottage itself is kept clean and tidy with everything you need for cooking holiday meals, the bedrooms both have roller blinds and curtains for a restful sleep, the garden has a table and chairs for relaxing in. Walking down to the front takes about 15-20mins where there's several places to get food and bars to have a drink, there's a Tesco express and a Spar to get the essential. There's also several carparks around the pretty harbour and beaches, the nearest beach allows dogs all year.

  thank you for your lovely comments, we're glad you enjoyed your stay at primrose cottage and holiday . Property Owner

  Reviewed by James5.0★Jul 2024

• "House was good but the garden and patio could do with alot of tidying up"

  thank you for your feedback. we have been gardening this week as the hydrangeas needing cutting g back and bought new patio furniture due to the weather. we hipe you enjoyed your stay Property Owner

  Reviewed by Doreen3.4★Jul 2024

• "Nice cottage in a great location but cottage is in need of some serious TLC living room was nice,microwave in kitchen was all rusting inside quite dangerous I'd say."

  Rusty garden furniture and overgrown bushes in garden .upstairs bedding was very bobbly in need of replacing carpets weren't very clean but I realise if you are allowed dogs in the property this can't always be helped , shame really as it could be made really nice.

  Thank you for your feedback it's nice to hear that you liked our seaside theme living room. I apologise for the hydrangeas being overgrown as you will understand the garden requires lots of attention and it was cut down before the holiday season however due to regrowth we have spent this week gardening for the summer guests. it's hard to access when guests are staying and require privacy. the garden furniture had rusted a little due to ot being accesable to guests year round and we have replaced it with a new one. the kitchen microwave is clean and safe to use,it has a bit of paint peeled along the outside but completely clean inside.. we recently had a carpet intensive clean and require guests to be respectful and help to keep it this way. the cleaners do a good job and as we are pet friendly it takes a lot of work to keep so clean. we are chasing up out bedding with the cleaners,it appears to have been replaced with bedding we haven't seen before. we take pride in out cottage and will continue to do so. Property Owner

  Reviewed by Brian2.5★Jun 2024

• "Lovely comfortable little house , with some lovely pictures etc ."

  Unfortunately it’s a bit Shabby and is in need of a good Clean and decorated . The garden needs clearing and furniture very rusty . We managed ok but I did clean when we got there .

  thank you for your review. our cleaners do a great job and even came out again after your phone call to complain about a cushion ! our cottage is my pride and joy, I disagree completely that it is shabby! it is home from home and the outside table is being replaced as its weather damage that is unavoidable. we are pet friendly but cleanliness is important and is always clean when we stay Property Owner

  Reviewed by Dunn2.8★Jun 2024

• "We enjoyed our stay."

  We were disappointed we couldn't watch any of the DVDs in the lounge as this would have been nicer for us as a family. We did enjoy playing the games that were provided, however there was a lot of dust on some of the boxes. Despite this, the rest of the cottage was clean and tidy and well maintained. The location was very handy just off the A478 to get us around other parts of Pembrokeshire. The weather wasn't nice enough to use the garden, but it seemed pleasant enough had it been warmer.

  thank you for your lovely feedback. there is a dvd player and smart t.v . we're glad you enjoyed thr games and hope you will return again. Property Owner

  Reviewed by Bethan4.7★Mar 2024

• "I don't nomally do negative reviews however i feel this one is needed."

  We recently stayed at this property and was really dissapointed as the listing didn't fully reflect the propoerty, there is so much potential, the beach theme decor was nice, the house is a good size and a good location however there are a number of issues which let this property down. Door Handle was coming off the patio door Faulty light switch in the main double bedroom Mould growing in the living room/dining area Chair fabric coming off the dining chairs Dirty curtains in the living room Dirty cushions in the living room Patio is heavily moss covered and extremely slippy Patio furniture rusty and covered in moss & unusable Unwelcoming bright yellow signage on entering the property & considering it is a dog friendly property this didn't really feel welcoming. A Ring door bell on the property, not advertised on the listing & made us feel very uncomfortable throughout the stay especially as it lit up everytime we entered and left the house, which meant the owners were watching us on live view everytime. 1 day into the holiday, someone was banging on the door at 9am asking whether we are vacating. No blind or curtain on the landing window 4 light bulbs not working in the living room Considering the cost of this property especially in peak season i would expect there to be minimal issues. There was to much to raise during our stay and we didn't want to spend the week waiting for repairs etc to be made as it would have caused a major distruption to our break so we raised them at the end of our holiday. Unfortunately as the owners are unwilling to discuss the issues so this is not a property we would be looking to book again.

  in response to your feedback i have to say i completely disagree with your unfair comments . we have a few signs up asking guests to clean excess mess from their pets due to complaints from our cleaners. we are a pet friendly cottage and just ask that guests are respectful. we have 1 private cupboard for our own dogs which i consider a strange complaint. we recently had our 5 year electrical certificate and as you didn't complain until after your holiday there was no chance for me to rectify the light switch problem which the electrician assures us isn't dangerous and will look at when he comes , when i am there next week. the door handle coming away is booked in to be replaced next week ,we had no idea this was a problem as you didn't let us know during your stay. we can only act on problems if they are reported. the patio furniture is to be replaced before the more costly summer months and just needs a wipe down. the costs are more than reasonable at this time of year as you should know and bearly cover overheads. the doorbell is purely for security and if anyone needs to contact us. we would rather you had used this facility to let us know of your complaints and there is no cameras the chair damage has been caused by a recent guest and we no had no prior knowledge. we are as stated down for maintenance and will look into your concerns. Property Owner

  Reviewed by Mark1.3★Mar 2024

• "Unable to use the television as it needed a PIN number which we did not have."

  sorry to hear that. if you had contacted ys we could have helped. there is no pin as its a smart t.v but you could have had the wrong remote or something. thanks for your high marks on the cottage. Property Owner

  Reviewed by Moira4.7★Mar 2024

• "Property is ideal for a small family with little children."

  Not really big enough for a family of 3 adults and dog

  yes we appreciate your feedback it is a 2 bedroom property with a double room and 1l2 single bed rooms. Property Owner

  Reviewed by Sharron1.9★Sep 2023

• "Feedback and images requested by Sykes Cottage already provided no response to date most complaints in the reviews are still very much valid and have not been rectified, a lovely house with so much potential but cleanliness, safety and maintenance is clearly not a priority for Landlord or letting agency."

  Sorry you were unhappy with your stay. we take health and safety seriously and are up to date with all electrical checks and have recent certificates as,required by sykes. Property Owner

  Reviewed by Leonard1.9★Sep 2023

• "Fabulous house, i love the beach theme throughout."

  Good location. Only 15 min walk to the beach and the shops down hill. Really lovely stay. Definitely would like to go back again in the future.

  thanks for your positive feedback. glad you enjoyed your stay Property Owner

  Reviewed by Nicola4.7★Aug 2023

• "The inside is satisfactory and more or less mirrors the description of the property,,the outside is a mess spent 2 hours on first day of out stay weeding & cleaning the green slime on windows patio table and window frames !"

  !! Obviously hasn’t been cleaned in years if ever .

  we appreciate your feedback however we recently had a gardener to tidy the hedges and cleaned the patio. The table outside will require a wipe due to weather conditions and is put away during winter. We also painted the window frames recently. Property Owner

  Reviewed by Wayne2.5★Aug 2023

• "Great location but property in dedperate need of a deep clean and redecoration."

  Bathroom mould and dirty carpet on stairs particularly need looking at. Airer in garden has dropped to bits and there's no alternative clothes airer in the house which made drying wet swimwear a nightmare

  Thanks for your comments. We will be refreshing the walls when the property is empty ,sorry to hear your not happy with our seaside themed art as it is as stated on the pictures in the listing and home from home when i stay. The carpet is clean and as a pet friendly let we are not replacing it currently. We are unaware of any problems with the garden washing line and will check it and finally the bathroon is relatively new with no mould. Property Owner

  Reviewed by Kate2.5★Aug 2023

• "We enjoyed a great week in Saundersfoot at Primrose Cottage even though the weather was a bit mixed."

  The house was quite cosy and we really liked the quirky seaside art around the place. The garden seemed secure enough for our dog to wander. It's nicely laid out and with some serious pruning it could be delightful. We left a note in the Guest Book of three short-to-long dogs walks from the front door (1) to Norwegian Woods, (2) to a woodland and stream walk into Saundersfoot and (3) to Glen Beach. This cottage is a solid 4-star and with a little TLC is could easily be a 5-star. We agree with a whole string of guests' comments in the book: that the frying pan and saucepans urgently need replacing and the bathroom floor desperately needs new vinyl. There is an excellent collection of books, games and DVDs. We would have preferred the DVD/TV to be in the living room instead of one bedroom. We would certainly consider coming to stay again. Thank you.

  Thank you for your lovely feedback and glad you enjoyed your stay at primrose cottage . Glad you enjoyed the games and dvds. These are left as well as the the choice of smart tv in the living room it has a dvd player on the side. We will be replacing items when we get down soon. Property Owner

  Reviewed by Rob4.7★Jul 2023

• "We had a fantastic week at this property and fell in love with Saundersfoot, Wiseman's Bridge and the surrounding area."

  The property itself was fine for our needs especially as we had our dog with us. The coffee, milk and Welsh cakes were very welcome after our 5 hour journey to get there. The garden is usable but really does need some time and money spending on it as it's a bit overgrown to say the least. The hydrangeas at the front are beautiful but definitely need cutting back as they are a hindrance when entering and leaving the property. These are minor things that could be fixed quite easily but would make a big difference. The shower is a bit of a pain as it's directly over the non tap end of the bath (the sloped end) which made it difficult to stand up under the shower but we managed. The recycling was a bit confusing and there were no black or orange bin bags under the sink as stated in the recycling instructions. We did our best under the circumstances. Having said all of the above, we would return here as we felt it was a good price for the location and we had a fantastic week. Thank you :0)

  Thank you for your feedback . So glad to hear you had a lovely week in Saundersfoot. We have taken your comments on board and hope you return in the future. We are waiting on the gardener at present as we haven't been able to get down over the summer but i love the hydrangeas and the colours over summer. The shower is over the bath and the bathroom is relatively new and with room the shower can only be where it is at present. The bath is lovely to relax in. The rubbish now just goes in the main black bin after our waste disposal takes it weekly and should be a leaflet in the kitchen cupboard but will check. We try to charge fairly so glad you were happy with the price. Caren Property Owner

  Reviewed by Clare3.4★Jul 2023

• "We had a lovely stay."

  The accommodation is in a great location, spacious and comfortable with everything you need for a weeks stay. The welcome pack of coffee, Welsh Cakes and chocolate is a nice touch after a long journey. The property could be cleaner, however more touchable surfaces were fine and to be honest as the property is pet friendly, perfect is not expected and can just be stressful! One thing I would say is the hover head doesn’t attach to the hover properly and this should be fixed to help guests with the cleaning as again it’s a pet friendly property so can get hairy. The garden is a lovely space but does need a good tidy up. Again not a massive issue as it’s a short walk to town so this enclosed space is just fine to let dogs out when needed. Overall we would stay again as the property is good value for the area and has everything needed for a holiday with pets.

  Thank you for your response. Glad you and your dogs had a lovely stay and enjoyed the garden we are waiting on the gardener to trim down the hydrangeas at the top of the garden. We try to accommodate and make sure the property is throughly cleaned as it is pet friendly. I am.always happy when we visit witj our pets. Thanks again Property Owner

  Reviewed by Jennifer4.4★Jul 2023

• "House requires a good thorough clean and upgrade."

  Carpets need replacing, kitchen updating..windows need cleaning outside. Rear garden area is a disgrace and unusable. Patio furniture needs replacing once the patio is usable!!

  Thanks for your comments however after you complained that the cottage wasn't detached or in the right location at the start of your holiday it was to be expected! We throughly disagree with all your above and refer to the previous recent comments from our recent guests . The garden is patio and requires very little attention and our gardener is trimming the hedge this week. The carpets are cleaned regularly as it is a pet friendly let as you know from taking your own pet . In future i suggest you read the description and look at the pictures so you know what to expect! Property Owner

  Reviewed by Stephen1.9★Jun 2023

• "Lovely property."

  Very comfy beds.Garden could do with a bit of a trim back.Frying pan needs replacing.Loved the quiet location.Would definitely come back.

  Thanks firyour comments. Our gardener is going this week to trim the hedges. Glad you enjoyed your stay and thank you Property Owner

  Reviewed by Rosemary4.7★May 2023

• "Had a lovely relaxing week at Primrose Cottage."

  Quiet location just a mile from Saundersfoot village. Warm and comfortable with everything you could need to hand. Looking forward to our next stay in a few weeks time

  Reviewed by Wendy5.0★Mar 2023

• "Few niggles garden in need of work entrance to kitchen floor front door lock apart fabulous"

  Reviewed by Trevor4.7★Oct 2022

• "We got confused with the bins on what to put in to them."

  Your neighbours are very nice we got on with them all. We all really enjoyed our selves a lot especially our 2 dogs Joey & Willow, they loved having a garden to play in. We would love to come back to stay with you again.

  Thank you for your review . So pleased you enjoyed your stay and your dogs enjoyed the garden. Hope to see you return in the future. Property Owner

  Reviewed by Craig5.0★Aug 2022

• "Not sure how this was rated 4 star!"

  Not even a pint of milk or teabag on arrival. No basics provided, ie washing up liquid, salt pepper etc. lipstick on mugs in cupboard. Whole place in need of refurbishment or at least a decent clean. Outside area was very unkempt, weeds, green patio, overgrown. Mats front and back were clogged with dirt. Saundersfoot is a lovely area, but I would look elsewhere for a more comfortable stay.

  Sorry to hear you were dissapointed. We always leave milk and essentials as well as the cupboard with wash essentials so I've spoken to our cleaners who assured me they have. The garden has had a tidy recently and an overhaul of the cupboards and the mats were checked. Property Owner

  Reviewed by Philip2.5★Aug 2022

• "Everything was as described."

  Just needs an updating of the information pack, as recycling and rubbish disposal information as contradictory. Even struggled to find bin day information on the council website. Also the laundry information was contradictory as some information said to leave bedding and towels in the bath, the other said in the bags provided however, there were no bags provided. All it needs is a simple updating of information. A lovely stay.

  Reviewed by Christine3.8★Jun 2022

• "We used the property as a base mainly so fortunately we were only there in the evenings."

  The house was disappointing for the price. It definitely needs an injection of love and time to bring it up to an acceptable standard. The house was tidy but not clean - there was sand on the floor from previous occupants and it is generally a little grubby around the edges. The flooring in the kitchen is broken, there is mould on the frame at the patio door, the stair carpet is threadbare in parts, the carpets are stained, the bathroom flooring is poorly fitted, old and grubby. The garden was strewn with garden rubbish and was completely overgrown, so much so that the laurel hedging is extending across half of the patio window. There were instructions to strip the bedding and put in bags provided - but there were no bags. The check-in time of 5pm and check-out time of 9am took a huge chunk out of two days - supposedly for extended cleaning because of COVID but this was not apparent. It wouldn’t take much to bring it up to an acceptable standard…I wouldn’t stay again unless these points were addressed.

  Reviewed by Jayne3.1★May 2022

• "Lovely little house in a quiet cul de sac with friendly neighbours ."

  Cottage was clean and good wifi as be aware in certain parts of the house no phone signal. Saundersfoot a hidden gem on the Pembroke coast line , be aware very steep walk down to town so pushing prams etc back up a hard job but parking in town free after 6.

  Reviewed by Caroline4.7★May 2022

• "Excellent location."

  Disappointed that we had to shop for essentials such as loo roll when we arrived. Hand soap needed topping up. Would have brought it if we had known. Clarity needed in which bags to place laundry as we could not find any bags apart from bin bags which we used. We enjoyed our relaxing stay and would stay at the cottage again.

  Sorry there were no essentials on arrival. We have been in-between contracts and will look into this. Thank you for the feedback, we're glad you enjoyed your stay. Property Owner

  Reviewed by Jen3.8★Apr 2022

• "The property was in a great location and ideal for a Saundersfoot staycation."

  It was clean, tidy and had ample space. HOWEVER, we booked the dog friendly accommodation because it seemed safe and secure for a dog. This was not the case, we were phoned on the day of our arrival by the owners stating that the garden gate was broken and they had only just been made aware of the issue and informed us that we could prop items against it to prevent our dog escaping. They stated that the workmen would be coming Monday (during our stay) to fix the issue. They seemed nice enough on the phone and these things happen so all I asked for was to be told roughly when the workmen were coming to fix the gate and to be kept updated with any changes. On arrival, the gate was completely off it’s hinges so rather than lean things against it we essentially had to block off the area with bins etc. We then looked in the visitors book only to find the broken gate had already been mentioned as an issue by visitors months previously. On Monday when it was supposed to be fixed and us informed of a time for the same, we received no contact and nobody arrived. Spent the whole time at the accommodation watching the dog between the unsecured fence, rubble in the garden etc. Very disappointed as just wanted to relax knowing the dog was safe. The house was let down by the garden and lack of communication from the owners.

  Thank you for your feedback. We did try to sort a new gate during your stay and was sadly let dien by the owrson soposed to be doing it. He asssures us he is doing it this week. It happened during the bad storm recently and as soon as we were aware we hsbe made guests aware of it. I had guests stay that said they managed easily to prop the gate up and their dogs were safe. We did communicate with you and are sorry you feel we didn't. Thanl you Property Owner

  Reviewed by Patricia3.4★Apr 2022

• "Wonderful long weekend break."

  Cottage well equipped, clean & tidy. The Area was very quiet which was great for a good nights sleep with no interruptions. Would recommend to a small family. Looking to book again in the warmer weather.

  Thanks fir your feedback. Much appreciated. Glad you enjoyed your stay. Property Owner

  Reviewed by Adrian5.0★Mar 2022

• "Kitchen utensils need updating bathroom radiator is leaking."

  The double bed mattress needs replacing . It’s a lovely little holiday let and I would use it again but it just needs a little TLC xx I wouldn’t recommend this cottage to anyone with walking difficulties as the walk down to the village is very steep and would be quite hard for a family with a pushchair it does take longer than 19 min x

  Thank you for your feedback . The radiator wasn't leaking and i have no knowledge of any leaks. We hope you enjoyed your stay . We are in receipt of new cleaners and a changeover but i appreciate your feedback Property Owner

  Reviewed by Claire3.1★Feb 2022

• "The accommodation was not at all clean."

  I have already spoken to one of your agents about it and indeed he owners. We had to just get on with it as obviously had no other option but to stay, definitely overpriced and we will most definitely will not be returning to this holiday let. Saundersfoot itself was amazing as ever! We are regular visitors to the area, it was just the filthy accommodation that let it down for us. If I were letting out that property I would be embarrassed as to the state we found it. In fact we left Friday night instead of Saturday because we couldn’t bear to stay there any longer. I informed the owners of this.

  Reviewed by Marie1.6★Aug 2021

• "When we arrived we were unable to gain access as the number to the key safe had been changed and we hadn't been notified."

  The contact number was a recorded message and if it hadn't been for a neighbour who knew who to contact we would have been stranded..

  Reviewed by Joan4.7★Jun 2021

• "Really comfortable little cottage with an enclosed garden which is really handy if you have a small child or a dog."

  It's about a 15 minute walk to the town/beach. Super clean on arrival. Well appointed, but a broom would be handy- there's only a dustpan and brush.

  Reviewed by Catherine4.4★May 2021

• "This property failed to meet expectations from the minute we arrived at the door."

  In our view this property failed to meet the description given by Sykes and did not warrant a "4 tick" rating. We raised these issues with Sykes on arrival and it was agreed that we would send in photographs and written feedback when we arrived home. (There was a water leak in the kitchen on arrival and the owner sent round a plumber - fine, we appreciate these things happen) We sent our feedback to Sykes 2 weeks ago. Sadly no personalised response from Sykes. We have now chased and it transpires that our complaint had been closed!!! What!!!! We are continuing to pursue with Sykes. This is so disappointing because as regular Sykes users we have never had any problems with the quality of rentals or with their booking process. We had simply expected a prompt resolution of this matter.

  Reviewed by Lesley1.3★May 2021

• "Spent a wonderful week at 2 Oak Hill Drive, Saundersfoot, Property is clean and comfortable and is situated in a lovely quiet area but with easy access to beaches and amenities."

  Would have no hesitation booking a return visit.

  Reviewed by Catherine M5.0★May 2021

• "This is a lovely holiday house, it is as listed and it is not far from town/the beach."

  It's easy to go into saundersfoot and to also explore wisemans bridge and tenby. The only disappointment was that the shower still did not work. We had thought when booking it that it would have been rectified as it has been highlighted as a problem previously. If the shower had been working we wouldn't be able to fault the house and would want to return again, but a shower that works for less than a minute really isnt adequate.

  Reviewed by M4.4★Nov 2020

• "Hello. We have had a enjoyable week in Saundersfoot and visit to Tenby."

  We loved the area. The cottage was just perfect for us and Buster the dog, We found the cottage clean and safe due to the difficult times we are in. We see that the gardens could do with a lot of tender loving care. The outside seating area needs improvement. We also had problems with the shower as it worked when it decided too. But overall we enjoyed our stay in south west Wales.

  Reviewed by Sandra4.7★Sep 2020

• "Shower didn’t work properly."

  Garden in need of some serious work. At £1200 for a week I would never book a property again. Daylight robbery for what the property was like to stay in.

  Reviewed by Nigel2.5★Aug 2020

• "Lovely accommodation."

  You'd never know it was a dog friendly holiday let. It was spotless.

  Reviewed by Leona5.0★Feb 2020

• "We stayed at this property 3 weeks ago and it was a great location with everything you could need near by."

  Although the property is located on a cul-de-sac it was extremely quiet and having been there for bonfire night, not many fireworks. There is one parking space outside the property but it did state in the welcome pack that parking is based on a first come first served basis. The house was warm and comfortable but we did find a few issues. The double bedroom carpet had stains on it and the mattress protector was heavily stained brown and upon further inspection found the fitted sheet to have similar stains although not as much. Because of this I had to remove them both and buy a new fitted sheet to sleep on. In the twin bedroom you were unable to use the bedside lamp unless you used the extension lead from the Double bedroom to plug it in which meant you could not use the tv As we had to move the bedside table to gain access to the plug socket by moving one of the beds, we found a big orange mark on the floor under the table and the same colour splash marks up the skirting board. My Mum found the fitted sheet on one of the single beds did not fit properly so when she got in to bed the sheet rode up and was uncomfortable to sleep on and the duvet seemed to small as it did not fit over the sides of the bed, and because we went in the winter my Mum found it difficult to keep warm. The hot water only seemed to be available at a set time in the morning and on an evening so if you decided to have a bath or shower later in the evening the water was lukewarm so it would have been handy to know the cut off times.The shower head can be difficult to use if you are a tall person like myself as I found it to be too low down on the wall. We found there was no mop or bucket to be able to clean the floors downstairs so when it had been raining the floors got wet which made it easy to slip for both ourselves and our dogs. Unfortunately because of the issues we found we would not stay at this property again.

  We are sorry to hear that you didn't enjoy your stay at our cottage. On your arrival you rang us regarding the wifi code which is clearly stated on the wifi board located in the hallway. I tried to ring you back to see if you had sorted it out but you didnt answer,i left you a voicemail asking if everything was satisfactory for you. The listing states that there is a parking space for one car on a first come first served basis but we have never had a problem with parking and no other guests have said that they have had a problem with parking. Our cleaning company do an exceptional job and our guest books reflects how clean the cottage is. The hot water works fine and the shower is electric so you shouldn't have run out of hot water whilst using it. The bathroom was recently refurbished before we purchased the cottage. My husband is over 6ft tall and manages perfectly fine in the shower. The carpets are the ones that were in the property when we bought it and are clean apart from the odd stain. They are being replaced for next year. The mattress wasnt stained,we stayed the week before you and stripped all beds down ready for the cleaners and no marks were seen. The single beds have single quilts and single bedding which is all newly bought. If your mum was cold then there was a spare quilt on the other bed which she could have used. The extension lead is located under the bed in drawer. We have taken on board the lack of a mop and bucket and this now rectified, there are floor wipes under the kitchen sink which we replenished the week before. Property Owner

  Reviewed by Joanne2.5★Nov 2019

• "First never had a complaint about any cottage rented from you !"

  !! First when we arrived noticed in the porch entrance roof was a wasp in the rotting wood which we had to pass when entering an leaveing property, rang both mobile numbers was asked to leave a message ! no phone signal !! Found settee in lounge uncomfortable ! seemed as though large back cushions were missing . cooker two burners not working an ignition button cover missing !! oven still worked with wall switch turned off !! also shower could do to be re positioned . location great very nice neighbour ,easy walk down to town !! last but not least smoke alarm broken on landing .

  I’m sorry you wasn’t happy during your stay at our cottage. We take on board your comments. Firstly our porch roof is not rotting but i’m sorry the wasp disturbed you. We will sort that problem out. If we didn’t get your phone calls its because we were out of the country, however sykes are there to answer any calls and help you with any problems. The new leather settee was recently bought to replace the old uncomfy bed settee and is very comfortable and has additional cushions. We recently purchased this cottage and fitted new smoke alarms which we checked and will test regulary. Finally the cooker was in full working order but again we will make sure it is fully functioning. The bathroom has been replaced and is brand new however thank you for bringing this to our attention. Sadly our neighbors are not part of our package. Many thanks. Property Owner

  Reviewed by Geoffrey3.4★Aug 2019

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