The Garden Flat

45 Customer Reviews

• "Booked for a neighbor that doesn’t have a credit/debit card but she had to ..."

  Booked for a neighbor that doesn’t have a credit/debit card but she had to cancel and Didn’t get a refund even though cancelled with owner due to ill health

  Reviewed by K2.5★Oct 2024

• "The picture showed a bungalow but the reality was it was a converted garage at the front of the main house next to the road."

  Very creative photography.

  Reviewed by John2.8★Sep 2024

• "There are lots of good aspects to recommend this property."

  What spoiled it for me is as follows. Long black human hair all over, 2 hair balls in bedroom and one outside the bathroom, check behind the mirror.Hairs in the shower tray, shower screen mouldy and grubby( they cleaned ok). Hairs on kitchen floor, glass bowls were covered in residual food and fingerprints( could have been egg).

  Reviewed by Ann2.5★Sep 2024

• "The Garden Flat is in a good location with off road parking (on your website it says only a short walk to the harbour and beach but there is no mention of the steep hill)."

  The layout of the flat was good and spacious. It was equipped with everything we needed but the crockery, glasses and cutlery were a hotchpotch of old items. The heated towel rail in the bathroom was a boon and the water was nice and hot. There we a few issues that needed addressing: In the spacious shower the hand shower was broken from it's fitting and the head was very rusty. The overhead shower needed a good clean as some of the holes were blocked. In the kitchen the the fridge had water in the bottom and one of the shelves in the door was broken. We enjoyed our stay in Saundersfoot but would not recommend the Garden Flat. We were sure that with a little TLC and attention to detail it would be a lovely property - just very tired. We have stayed in several Sykes properties and always been very satisfied but this property was disappointing.

  Reviewed by Peter2.5★Jun 2024

• "It was a lovely, comfortable, quiet property with a nice outside area and private with surrounding trees."

  It was well equipped with everything you could want and even had some lovely flowers. The location is fantastic and only a short walk away from the beach, shops and restaurants. A few things that could be improved are the gate which has dropped and had to be lifted to lock, the shower is not fully functional and has to be hand held at all times and some dog food was left in a cereal bowl in the cupboard.

  Reviewed by Karen4.4★May 2024

• "The area is just what we wanted and we did enjoy ourselves."

  The Garden Flat was not up to the usual Sykes high standard. It was not that clean, looked like it needed tender loving care. I even used bleach on the shower to remove mold. The front of the cooker was loose and had clearly been bodged with tape that had come off. There were no instructions for use of appliances, however, the bed and sofa were comfy. I would not recommend the place to others. Pitty as it has potential.

  Reviewed by Elizabeth2.8★May 2024

• "We had a wonderful time at the Garden Flat, everything we needed was catered for!"

  We have previously stayed there many times over the last 9 years and we have already booked for next year! Thanks Dilys you are a star!

  Reviewed by Jackie5.0★Apr 2024

• "Great little flat."

  Close to the beach and shops. Clean and tidy. Lovely garden for the dog. However, there where a few things in the flat that where broken. Window in bathroom, we couldn't shut after opening. Shower holder was broken. There was tape across a cupboard in the kitchen? Not sure why. One of the cupboards couldn't be stut after opening it. Although these things didn't affect my stay. I feel that they should be fixed properly

  Reviewed by Heidi3.8★Mar 2024

• "It was a lovely stay in a well equipped comfortable and well appointed flat."

  We had everything we needed and spent a brilliant quiet stay visiting all there was to see. Bertie our bulldog also enjoyed his stay and a lovely private garden.We will be back again later in the year.

  Reviewed by Robert5.0★Feb 2024

• "We had a wonderful stay here."

  It was our 1st time taking our little Yorkshire terrier with us ,(she is a rescue) we were worried that she may escape when left out, but there was an ideal secure area for her to stretch her legs. There was everything thing there that we may have needed and more. We were very pleased

  Thank you for booking theGarden Flat and for your review. I am sorry I did not meet you but I hope you will come again soon Kind Regards Dilys Property Owner

  Reviewed by Veronica5.0★Nov 2023

• "Very warm and cosy very relaxing enjoyed our stay would go again quite and ..."

  Very warm and cosy very relaxing enjoyed our stay would go again quite and peaceful and the weather was good we had a lovely stay

  Thank you . Hope to see you soon. Kind regards Dilys Property Owner

  Reviewed by June5.0★Nov 2023

• "Oven didn’t work Mould in the shower room on the ceiling and panel next to the sink."

  The radiator in the shower room leaks. Cupboard under the hob difficult to shut as out of line with the cupboard next to it. No lighting at the front of the property, dangerous for walking from the car. Info supplied insufficient and out of date ie recycling. Poor TV reception Otherwise the decor was nice and bed comfy. The heating worked well giving a cosy feel to the place. The gardens are beautiful .

  Reviewed by Beth2.8★Oct 2023

• "Very disappointed with it , it was so damp and mouldy in the bedroom and even with the window in the open in the bathroom it was running with water so everything even the toilet paper was wet, the bedroom had black mould on the ceiling and all the walls aiso had mould spores on them , when we got into bed at night the quilt, sheet and pillows felt wet, all our clothes even if they weren't worn had to be washed."

  The fridge was running in water because the seal was broke, had to put a tea towel at the bottom to catch the water. To top it all we had not television nearly all the week , no signal. Apparently according to the owner the whole of Saundersfoot was down but we asked around and everybody else had a signal. To be fare the owner and her son were very helpful so can't knock her for that, she needs a good cleaner in there as it was dirty, had to wash all the dishes before using them.

  Reviewed by Dave1.6★Oct 2023

• "Hi Dil. Thank you for letting your lovely bungalow it's so cosy and everything you need is there."

  Met you outside with our little dog and had a lovely chat. This is our 3rd visit here and we would highly re ommend it to anyone. Hope to see you again probably next year. Take care. Liff and Julie and Chase. at

  Thank you both for such a lovely feedback. Looking forward to seeing you both soon Property Owner

  Reviewed by Julie5.0★Sep 2023

• "It was damp there was mold on the bathroom ceiling and around the windows The furniture was tatty and the towels were grey."

  It was very poor for the money

  Reviewed by Caroline1.9★Aug 2023

• "Great value good position for all amenities nice garden with decking area would definitely recommend and would book again."

  Reviewed by Gerrard5.0★Jun 2023

• "Cooker, kitchen bin broken, freezer too high for me, lack of cutlery and crockery, outside area needed a good clean, no clarity about recycling and waste disposal."

  .. to name but a few. On the plus side, the garden was nice. I have already written and complained but as yet not received any response

  Infuture-stay home Property Owner

  Reviewed by Kathy1.3★Jun 2023

• "Very good in all respects"

  Reviewed by David5.0★May 2023

• "My biggest concern was a lack of communication from the owner."

  for instance, one day a very large white van with german registration plates turned up. two men got out and tried to get into the house. my first inclination was to phone the police but decided instead to talk to the men. one of them told me that they had rented the owner's house for the next two weeks. as i had spoken to the owner two days previously and she had not mentioned it, this was news to me. it took a telephone call to a member of her family to confirm that the rental was genuine.

  Reviewed by Gareth3.8★Sep 2022

• "We had a lovely stay , the blind on the patio door needs repairing as it needs more slats , the light in the shower kept on flickering , and there was left over food in the cupboard, which should have been thrown out."

  The window catch in the bathroom was missing a screw ,and would not close.And the patio doors were absolutely filthy , all dog marks .

  Reviewed by Heather4.1★Sep 2022

• "Beautiful cosy garden flat ."

  Warm and welcoming with lovely garden . I stayed in January and it was so comfortable Perfect place to explore the surrounding area and beautiful saunderfoot . amazing beach's for winter walking and return to cosy home .

  Reviewed by Angela4.7★Jan 2022

• "Really disappointed in the Garden Flat."

  Skirting boards and all surfaces were dusty and dirty, not what i was expecting according to the literature sent by Sykes a deep clean should have taken place prior to our arrival due to Covid, but there was no evidence that this had taken place. Reported incident to Sykes immediately as my husband had been shielding during the Pandemic due to his heart condition and this dirty environment in my professional opinion was a health hazard in our present climate Owner could not get cleaner to come to the property as she had other commitments, so the owner asked us if she could come on the Wednesday to clean the property, to which we agreed. We got up early out in the rain for the whole morning to allow her to clean the property, when we got back the only thing that was evident was that she had removed old books from the book case in the bedroom as the bedroom smelt like an old dusty book shop, no evidence of the dust and dirt being removed anywhere. We took photos of the condition of the property again and sent them to Sykes and i am now awaiting a response to our formal complaint . Would not recommend a stay in this property until the above is addressed, the whole experience spoilt our holiday which we were looking forward to.

  Reviewed by Sandra1.9★Aug 2021

• "Enjoyed our stay very much."

  Pleased to note that previous comments about the noisy fridge had been acted upon. Bedroom door wouldn't close properly. It needs a tweak. However the location of the property is excellent. Just a short walk to the beach and to the shops of Saundersfoot- which is a lovely place. The owner was helpful and the property had everything we needed.

  Reviewed by Philip4.7★Jul 2021

• "Very relaxing, lovely garden made a difference."

  Car parking tight if other other property full.

  Reviewed by Robert4.7★Jun 2021

• "We were not happy with the cleaniness ,cooker looked like it had'nt been cleaned ..."

  We were not happy with the cleaniness ,cooker looked like it had'nt been cleaned in a long time shower fell off wall when i adjusted it which did'nt help as i am disabled

  Thank you for your feedback, we do take comments seriously and since your visit, we have had a Plumber attend, has checked the shower and confirmed there is no fault. It ha to be lifted off and cannot fall off. We hope you had an enjoyable stay. Kind regareds Kind regards Property Owner

  Reviewed by Maggie2.8★Jun 2021

• "A lovely place to stay,would definitely go back"

  Reviewed by Rosanne3.8★Jun 2021

• "Fridge very noisy, bedroom door didn't close, not very clean"

  Reviewed by Roger2.5★May 2021

• "Overall very comfortable stay at the Garden Flat."

  Spacious and we’ll equipped. Couple of points - the cover page needs updating as we were looking for a white painted building (now cream) and the key holder outside was difficult to unlock. The correct code to release the key door proved to be very difficult to line up.

  Reviewed by Martin4.7★May 2021

• "Everything good a washing machine would’ve been helpful!"

  The bedroom door will not stay shut. The fridge was an absolute nightmare, very very noisy indeed it really took the edge off The whole experience. New fridge urgently required.

  Thank you for your feedback, I have not had comments about the bedroom door before but will check it and also will check the fridge and if needs replacing will do so, thank you for letting me know. Property Owner

  Reviewed by Stephen3.1★May 2021

• "Accommodation looked tired on arrival and despite additional time to clean due to Covid the it was still dusty in places."

  Only two towels provided for the week luckily we brought extra including tea towels. No welcome pack which may be down to Covid and limited information about the accommodation or surrounding amenities. WiFi very intermittent and next to useless at times. On a good note the accommodation was ideally located to walk into the village centre.

  Reviewed by Glenn2.8★Sep 2020

• "The property was close to Saundersfoot but a steep hill climb back would be challenging for elderly or unfit people."

  The garden described for the flat is not private. Dogs belonging to people in Hafodwen came onto the patio and there was nothing to stop this happening. The bedding and towels were not of a standard I would expect. The pillows had considerable stains and were very lumpy. Some cushions on the sofa were tired, bobbly and had black marks on them. The bathroom had issues as the shower did not work properly and the toilet was not cleaned to a high standard. During our stay workmen arrived saying they needed to fix the TV. We were not made aware of this. The extraction system in the bathroom did not work efficiently which made the flat smell damp. The cooker hob did not appear to have an extraction system even though it was gas fuelled. During the whole of our stay there was a considerable accumulation of rubbish and recycling outside our window which looked unsightly.

  Reviewed by Shelagh2.2★Oct 2019

• "Parking could be an issue as the next door letting had 3 cars the week we were there and there’s only room for 4 at a squash, so we had to ask next door to move their cars on occasions."

  Otherwise it was very comfortable and convenient.

  Reviewed by Kristine3.8★Oct 2019

• "Firstly there was no information available re WiFi etc."

  I contacted the owner who gave me a code that was wrong. Resolved this am the next day when I also pointed out that cooking trays were unfit for use. She didn’t seem bothered. I would enclose pictures but this site doesn’t seem to accept them. Saucepans and cutlery had to be washed before use. House smelt of damp - no wonder all windows open when I arrived. As an asthmatic I prefer not to have to deal with damp smelling bedrooms. Hoover removed by owner to service the house next door and not returned so unable to keep place reasonably clean of dog hair. TV reception dreadful- is small external aerial too close to trees? Bedside light fitting a hazard; pillows are old stained and lumpy. All in all a disappointment and though the owner rang the morning I left inviting me to contact her direct if I wanted a return visit I think I would prefer to use the serviced apartments at the local hotel.

  Reviewed by Michele2.5★Sep 2019

• "We have been to the Garden flat three times and we are having a fourth week in November."

  That says it all

  Reviewed by Phil4.1★Sep 2019

• "Peace and quiet."

  And close to the beaches and Saundersfoot/Tenby. The only thing is the Garden Flat is up quite a steep hill which we only walked once....we took the bus after that. The busses run every 15 mins which is great.

  Reviewed by June5.0★Aug 2019

• "The only problem we had was the main house was also rented out and the people in ..."

  The only problem we had was the main house was also rented out and the people in there had 3 large dogs which they let out unsupervised and they came on to our part of the garden on 2 occasions they came into the flat and our small dog was really afraid of them even though they were not aggressive We were told the flat had its own small lawn area it would have been better if it had been fenced off to make it more private

  Reviewed by Geoffrey5.0★Jun 2019

• "We found the Garden Flat to be very comfortable and cosy."

  Excellent bed - Excellent shower - Everything we need was provided. Beautiful garden. Would certainly book again.

  Reviewed by Carol5.0★Apr 2019

• "The property is exactly what we wanted."

  Warm and comfortable, with on site parking. We have already may two further bookings for 2019.

  Reviewed by Phil5.0★Nov 2018

• "Perfect location for a week's r/r."

  Flat was clean and nicely presented, week went too quickly. Looking forward to our next visit. Many thanks to our charming hostess.

  Reviewed by Robert4.4★Oct 2018

• "The flat was perfect, very clean and cosy."

  It was private too. Dilys was the perfect host very friendly and helpful, a lovely lady. Would definitely recommend the flat to other people. Great location, the beach is 5 minutes from the flat and saunderfoot town 10 minutes down the hill.

  Reviewed by Jadie5.0★Aug 2018

• "We took frozen meals with us but found that there was only a fridge with no freezer compartment so we had to use them up in the first few days."

  Everything else was lovely. We would love to go again

  Reviewed by Derek5.0★May 2018

• "We enjoyed our stay here and would probably return."

  However, we did feel that the property needed a little bit of love. There were light bulbs that needed replacing and the bedside lights did not work. Also there was no DVD player and the drinking mugs were old and cheap. Only one toilet roll was provided, which seemed a bit petty and the towels had gone a little grey. An ironing board and iron would have been useful. Your website did describe a nice stroll down the hill into Saunders foot and this was true. However, the reality was an extremely steep climb up the hill back to the property, which would not have been possible for anyone who was elderly or unfit.

  Reviewed by John4.1★Apr 2018

• "Lovely garden and charming helpful host, flat good."

  This is our second time we have been and will go again.

  Reviewed by Anne5.0★Sep 2017

• "We had a wonderful time, the flat was very clean, comfortable and with many extra requirements."

  The owner was very nice, informative and chatty. She could not have supplied any other extras, everything had been thought of down to the last detail.

  Reviewed by Sylvia5.0★Jul 2017

• "Owner fantastic helpful and friendly"

  Reviewed by Emma5.0★Aug 2016

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