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"Well situated for central Felixstowe."
Very comfy beds. Found the kitchen extremely dark and needed lights on at all times of the day. Welcoming hosts.
Thank you for your review, we appreciate a little more information on each section, so we could hopefully correct any problems, for future guests.
We understand that the kitchen is dark, as it's in the middle of the cottage, but we have had extra lights installed, to hopefully compensate this.
Please could you kindly, let us know why you felt the cottage, fell below in cleanliness, facilities, comfort and accuracy of listing, as we take these very seriously and need to address anything, that might compromise our outstanding 10/10 score we have had for over the last 6 months.
kind regards
Jill and Nigel
Property Owner
Reviewed by Carol3.8★Jun 2024
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"Lovely accommodation, in an ideal position just a walk from the seafront."
Very friendly helpful owners.
Thank you for your review, we appreciate anyone that takes the time out, in giving us feedback, for their stay with us.
Please could give us a little further information, why you
felt you were not comfortable in the cottage, as this is very important to us and all our future guests, so we can put any problems right.
kind regards
Jill and Nigel
Property Owner
Reviewed by Patricia4.7★May 2024
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"The accommodation was excellent and we had a good time in Felixstowe."
We were near the front and there were good restaurants nearby, not to mention the Felsto Arms.
Reviewed by Clive5.0★Jan 2024
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"A very comfortable and well equipped property."
The owners friendly and helpful. Saxon Lodge is ideally situated with easy access to the beach, shops and plenty of restaurants / bars which are all within walking distance.
Reviewed by David5.0★Sep 2023
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"Wonderful property, very comfortable and spotlessly clean."
Equipped with everything you need and the hosts are very attentive and thoughtful. Will certainly return again and highly recommend their property.
Reviewed by Pauline5.0★Aug 2023
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"Beautiful place."
Nice to meet Nigel And Jill the owners.
Reviewed by Lynda5.0★Jun 2023
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"We left them a few notes with our personal suggestions which I am sure Jill and Nigel will take on board"
Reviewed by Elizabeth5.0★Jun 2023
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"Lovely accommodation, in a very convenient location - handy for accessing all that Felixstowe has to offer, and for getting further afield to explore Suffolk."
Having private, easily accessible parking is also a great asset.
The cottage was very clean and modern, and had everything we needed for a comfortable stay.
Jill and Nigel were great hosts, and even gave my husband a card for his 70th birthday!
Reviewed by Maggie5.0★Mar 2023
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"Really enjoyed our time in Saxon Lodge Felixstowe."
Gill and Nigel were very welcoming and thank you for the tip for the WiFi which was playing up but eventually settled down. Cottage was well maintained and had everything required for a week by the sea side. Great welcome pack which was very much appreciated. Thank you once again.
Reviewed by Heather5.0★Mar 2023
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"We found it perfect in every way, the location, cosiness and cleanliness."
We think it would be hard to find anywhere as nice.
Reviewed by Kim5.0★Mar 2023
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"Our stay at Saxon Lodge Cottage was excellent,comfortable,cosy with everything we needed."
The icing on the cake was Jill & Nigel, the best hosts. Thank you for the beautiful Christmas decorations and the welcome pack. Great location for walks and the town for restaurants and shops.
Reviewed by Patricia5.0★Dec 2022
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"We had a lovely week in Felixstowe."
The accommodation was clean, modern and comfortable. Saxon Lodge Cottage is a fantastic location for exploring Felixstowe with some lovely cafes and restaurants right on your door step. The hosts were friendly and welcoming.
Reviewed by Claire5.0★Oct 2022
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"Top marks! The cottage is well and thoughtfully appointed, and immaculate throughout - and in an ideal location from which to explore Felixstowe and the area around."
Reviewed by George5.0★Oct 2022
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"What an absolute gem of a place."
Perfectly positioned to enjoy a lovely part of Felixstowe. Saxon Lodge is gorgeous and beautifully decorated. I’ve taken a few ideas to try at home! The lodge was spotlessly clean and all the little touches made it feel like our home for the too short a time we stayed. The welcome pack was a lovely surprise and the kitchen had everything we needed. The beds were incredibly comfortable, we slept like babies. Jill and Nigel were perfect hosts. Thank you.
We will be back and have already recommended you to friends and family!
Reviewed by Caroline5.0★Jan 2022
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"We asked Sykes to ask the owner to join the second bedroom beds together."
The owner did not receive that request and could not help as the housekeeper had the relevant key. The owner was helpful but not at all intrusive. Some things were not available so we had to buy a bread knife. The property would benefit from a dishwasher. There was a good standard of cleanliness but the white mugs had some residual grime which soaking could not remove so we bought a couple of mugs. Plenty of facilities nearby, both food shopping and restaurants, and the guide in the house was useful as were the owner’s suggestions.
Good morning John, Thank you for your review and would like to answer your grievances and hopefully can make sure that we can move forward with a more positive review in the future.
As we are all aware that any negative review bares a significant impact on future bookings and we do pride ourselves with past excellent reviews.
Firstly your comment about asking Sykes for 2 king-size beds to be made up, we have spoken to Sykes and they said they did not get asked in the booking process for this to happen, so we were not able to help with this on your arrival.
Secondly there was a bread knife, in the drawers right-hand side of sink unit.
Thirdly no excuse for white mugs to have a slight tea stain, this has now been addressed and should not happen in the future
Although it has been a while since you stayed, we have only recently had the opportunity through Sykes to respond to any reviews.
Kind regards Jill and Nigel
Property Owner
Reviewed by John3.8★Nov 2021
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"Where to begin with this gorgeous property."
It’s fantastic very well equipped, has everything and more that you would need.. The welcome pack was a pleasant surprise. The cottage is in close reach all amenities. The bed are so comfy and the bathroom is massive.. would definitely recommend and return thank you to Jill and Nigel for sharing this property.
Cleo Maratta
Reviewed by Cleo5.0★Oct 2021
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"Really nice high quality apartment."
Very tastefully decorated. Spacious and comfortable.
Convienient for beach and pier.
Would throughly recommend this property.
Reviewed by Antony5.0★Aug 2021
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"The accommodation was very good quality, very friendly owners live next door and the welcome pack was great - fresh strawberries, yum!"
Reviewed by Peter5.0★Aug 2021
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"How unutterably blissful is it to stay in a holiday rental which actually feels like a cohesive home rather than a chaotic and eclectic mishmash of the owners castoffs."
Jill and Nigel are the perfect hosts, always ready with a friendly greeting or helpful restaurant recommendations. Nothing is too much trouble, and guests are treated like cherished family friends. The added extras of buckets and spades, kites, and little toys for our 5 year old was very much appreciated. The whole house is a delight, with the beds and shower (often woefully under par in so many rentals) deserving a mention in their own right for being equal to or indeed above the quality at home! Towels are fluffy and plentiful in their abundance, and bedding gloriously classic; crisp and white. Overall this was the best holiday we have had in years, and Saxon Lodge Cottage by far the most welcoming we have stayed in.
Reviewed by Christopher4.7★Aug 2021
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"We had the most lovely few days in Felixstowe staying at Saxon Lodge."
The accommodation exceeded our expectations, it’s was deceivingly spacious, spotlessly clean, beautifully decorated and and situated in a very convenient location. Jill and Nigel were the perfect hosts and on hand if we needed them. I also have to mention the amazing welcome pack, which was very thoughtfully put together. We hope to return here again one day.
Reviewed by Angela5.0★Jul 2021
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"We had a fantastic stay at Saxon Lodge Cottage."
The cottage itself is really comfortable but with high end fittings and equipment. Jill made sure we were well looked after and there was some extras (beyond the lovely food and drink welcome pack) which were really thoughtful and very much appreciated.
The location is excellent - less than a 5 minute casual stroll to the pier and beach.
Thank you so much!
Reviewed by Nick5.0★Jul 2021
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"The hosts are on hand but not at all intrusive, the cottage has everything and more that you need would highly recommend."
Reviewed by Kim5.0★Jul 2021
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"5 star accommodation with everything you could possibly need."
Spotlessly clean and beautifully decorated throughout. The owners were really helpful and very welcoming. The welcome pack was exceptional ....the best we have ever had. We wouldn’t hesitate to stay again and can highly recommend to others.
Reviewed by David5.0★Jul 2021
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"Jill and Nigel are excellent hosts and the welcome pack was the best we have ever had."
Everything was clean and comfortable, the beach and shops were a 3 minute walk away, what more do you need!
Reviewed by Julie4.7★Jun 2021
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"Fantastic cottage, the owners, Jill & Nigel, go above and beyond to ensure that guests have everything they need."
Felixstowe is the perfect holiday destination for families and couples alike, our teenagers loved their stay. We hope to return.
Reviewed by Louise5.0★May 2021
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"This is an absolutely wonderful property hosted by the most lovely couple it was clean,comfortable and was probably the most well equipped we have ever stayed in we would definitely recommend it and would definitely stay again."
Reagrds Robert and family
Reviewed by Robert5.0★Dec 2020
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"Cottage itself was lovely, mildly irritating to not have bin bags or a dishcloth/sponge to wash up with, given the price paid, but nice welcome pack and high standard otherwise."
Shower pressure very weak only other minor gripe.
Reviewed by Adam3.8★Oct 2020
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"Highly recommended for both leisure and business guests."
Jill and Nigel are very helpful, but unobtrusive, hosts; the welcome hamper was an added bonus, especially the wine!; and the thoughtful practicalities such as the bed flexibility and dual basins in the bathroom, mean guests can enjoy excellent facilities, at a reasonable price. Saxon Lodge Cottage is a great accommodation choice, at any time of the year.
Reviewed by Ann4.1★Oct 2020
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"Very nice accommodation."
Well furnished in a very convenient position.
Good for visiting Felixstowe or as a base for visiting surrounding area.
Reviewed by Anthony5.0★Sep 2020
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"Owners very friendly and helpful."
Welcome pack good and appreciated.
The only small suggestion is the third chair in the lounge could be more comfortable.
We had an excellent holiday.
Reviewed by Catherine4.7★Sep 2020
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"The lodge had everything we needed and is decorated& furnished to a high spec!"
The location is perfect , there are lots of places of interest to visit all within easy reach , it was great to be able to walk across the road to the beach & shops , lots nice places to eat & get delicious Ice cream!
This holiday home is perfect for couples & families alike ..
Jill & Nigel are perfect hosts , even though they leave lots useful info about the surrounding area in the book in the lodge they were still more than happy to answer any questions we had!
Would recommend .
Reviewed by Sandra5.0★Sep 2020
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"Beautiful cottage, extremely well equipped."
Very friendly and helpful owners, great welcome pack. Many thanks, will recommend
Reviewed by Lisa5.0★Sep 2020
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"This cottage is perfectly described, it is a fantastic location and a beautifully decorated."
me, my husband and our 2 children loved it. Nigel and Gill go beyond other cottage owners, the welcome pack is so thoughtful, the boys loved the toys and games, and torches in the bedroom drawers, they even had bucket and spades and kites in the cottage for use. The boys throughly enjoyed the snacks too . Thank you so much for making us feel welcome.
Reviewed by Kerry5.0★Aug 2020
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"Beautiful, comfortable cottage with all equipment you would need for a break away."
The owners are lovely, they are not intrusive but you know they are available if needed. Felixstowe was great with the normal seaside fun like arcades, crazy golf and lots of ice cream. The beach was great for children. Had a brilliant holiday and would definitely stay again.
Reviewed by Gayle5.0★Aug 2020
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"Would recommend to everyone !"
Perfect position on the beach , beautiful cottage , lovely owners ! Will defiantly be coming back ! We loved it xx
Reviewed by Nicola5.0★Jul 2020
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"Gorgeous self contained apartment 2 mins from the seafront with everything you could need for a holiday!"
Clean, comfy beds, hot water, Netflix, crisp white linens, and a lovely welcome pack which was really appreciated. We’ll definitely try and return!
Reviewed by Gemma5.0★Jul 2020
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"Our hosts at Saxon Lodge Cottage were really welcoming & the cottage was very clean & comfortable."
Many lovely touches & the best welcome pack we have ever received.
The location was great with plenty of off street parking was a boost.
Great shower with comfortable beds.
High chair was a great help and our granddaughter loved having the run of the kitchen.
Thanks for a great week.
Reviewed by Kevin5.0★Jul 2020
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"Very very comfortable accommodation everything was provided to make life easier and much more."
Quiet location but very central to what felixstowe has to offer. Furnished to a high spec. Good tv package if you just want to sit and put your feet up.
Reviewed by Christine5.0★Mar 2020
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