Marsh Bungalow

19 Customer Reviews

• "Had a lovely relaxing week in this chalet."

  First time we had rented a property like this and was very impressed with it and would really like to come back again. Good walks right on the doorstep including around the marina and park

  We are glad you enjoyed your stay and look forward to you returning again. Property Owner

  Reviewed by Linda5.0★Sep 2024

• "Property was lovely."

  Everything we needed was there. Plenty of space and in a nice quiet location.

  Thank you for your lovely comments and we are pleased you found everything you needed at the property. Property Owner

  Reviewed by Caroline5.0★Sep 2024

• "We really enjoyed our stay, the sofas and beds very comfortable, also cool and ..."

  We really enjoyed our stay, the sofas and beds very comfortable, also cool and shady due to the porch in the hot weather, was quiet and relaxing even in the school holidays, swimming pool nice and warm and the train station next to us to go out for the day, also a lovely park next to us, would definitely recommend and think of going back again

  Thanks for your lovely feedback and glad you enjoyed your holiday. We look forward to welcoming you back to Marsh Bungalow again Property Owner

  Reviewed by Jonathan5.0★Aug 2024

• "Although I have a few complaints, after we settled in we had a great time and a good stay at this property."

  The camp site was clean and the on site restaurant was a nice place to have food and the staff were very friendly. The property we stayed in was very modern and very spacious, the 2 bedrooms were very nice and the beds were comfortable. Bathroom and kitchen were also great. The lounge area was also spacious with 2 lovely comfortable sofas. Unfortunately there were a few things that let it down. There was no mention that the swimming facilities were not free. Only free if you book through Hoseasons I was informed. This became quite an extra expense on top of the holiday price. There were lots of cobwebs in the corners of the property. There were human hairs on the dining table. There was an awful smell at times from the sink in the kitchen. The fridge didn’t have a frozen compartment (being self catering you would expect one) After we cleaned this property ourselves we had a great time. Lots of lovely walks and lots of things to do. I feel the above complaints are all things that can easily be rectified by yourselves for you to then receive perfect feedback by other's.

  Thank you for your feedback and we are glad you enjoyed your stay . We were sorry you didn't raise any issues with us whilst you were staying as we could have looked into them at the time We have asked for the description of the fridge to be updated to state no freezer compartment, We are looking to see how we might change this. Use of the pool states at additional charge on the booking infomation We have asked our caretaker to look into ensuring all the cobwebs are removed, prior to guests arriving . We have asked the park management to check the drains to investigate why they maybe causing the occasional smell from the kitchen sink Property Owner

  Reviewed by Debbie4.1★Jul 2024

• "Had a great week comfortable double bed would come back."

  Close to the Marsh walks we enjoyed the long walks around there

  Reviewed by Nick5.0★Oct 2023

• "We found the property very comfortable and had a very enjoyable time."

  There were two small items we would like to mention. The lack a a freezer section in the top of the fridge, this is a necessity in a self catering property, not everyone can afford to eat out every day and having to shop every day takes time out of your holiday. Also were were not able yo use our freezer bag as wew could not freeze the blocks. The second item was the fact that there were two wardrobes in the main bedroom and not one in the second bedroom. The storage cupboard in the second bedroom could have been in the other bedroom making room for a wardrobe. This is for the site, there were three washing machines in the laundry and no dryer. We were there for two weeks and blessed with hot weather but wet weather would have made it difficult to dry anything, especially families who may be there with young children. Overall it was a very nice holiday but these small things in self catering properties do help

  Glad you enjoyed your holiday at Marsh Bungalow. We have visited the laundrette and found in operational order two tumble dryers and one washing machine. Property Owner

  Reviewed by Margaret4.7★Sep 2023

• "Locating chalet from instructions was confusing."

  Would of been nice if both hand soap & washing up liquid had been topped up.

  Thank you for your comments , additional signage has been installed to show where the bungalow is. Property Owner

  Reviewed by Carol3.8★Aug 2023

• "Overall we had a great stay."

  It should be noted that the on-site pool although “available to all” has an extra charge for some guests, including people staying at Marsh Bungalow. (Family of two adults and two children cost £19 and the pool is small and very tired looking). There is no mobile coverage for Giffgaff phones but the WIFI is sufficient for most needs. There is no freezer in the property which lets it down, not even a freezer box at the top of the fridge which we found surprising. Granted there is no mention of a freezer in the description but we wrongly assumed there would be a small box for ice at least in the fridge. All other facilities in the property however were well kept and clean. We ate at the on-site cafe/bar one evening and had an enjoyable evening. The food and staff were great. All together we would definitely stay again.

  Reviewed by Fay4.7★Jul 2023

• "The property was lovely."

  But the twin room (where I slept) had a very damp smell. It was very unpleasant, especially at night when sleeping. I had to keep my clothes in the living room so they did not pick up the smell. Also the advert said parking, but it was not clear that the parking was not outside the bungalow but a walk to a car park. This was sometimes difficult for my dad as he has limited mobility.

  Thank you for your comments. Upon further investigation we have established that smell was caused by a blocked drain in the property next to Marsh Bungalow. Once the park were made aware of the issue the problem drains were cleared. If the guests had contacted us when they first noticed the smell we would have had someone visit the property to assist and the smell issue may have been cleared sooner. The details for the property state "Off-road parking available in parks car parks”, we are sorry if you thought this meant outside the property, You can park on the side of park roads whilst dropping off and picking up guests. We hope the issues raised didn't detract from your stay at Marsh Bungalow. Property Owner

  Reviewed by Tanya3.8★Jul 2023

• "We loved the bungalow it is well looked after, The bed was comfortable, The bungalow has everything needed to cook, We had our breakfasts outside on the table every morning (it's a suntrap)."

  The only issue which wasn't a problem for me but my partner would have liked to have had a hand rail in the shower. It was a pleasure to stay in the bungalow, We both said we would go back to the bungalow on future holidays.

  We are glad you enjoyed your holiday and look forward to welcoming you back. The outside area is a lovely sun trap even on a cool autumn morning Property Owner

  Reviewed by James4.7★Jul 2023

• "An enjoyable week away."

  Cottage was lovely - very comfortable and clean with everything we needed. Situated on a small and very peaceful park within easy access of many amenities and places to visit. Our second Sykes holiday and to the same high standard as the first - we will be back.

  Thanks for your lovely comments about our bungalow, we look forward to welcoming you back Property Owner

  Reviewed by Mary5.0★Jun 2023

• "It was a really lovely bungalow clean and comfortable ."

  The site was very clean and well looked after .We would go there again.

  Reviewed by George5.0★May 2023

• "Lovely short break with friends."

  Bungalow was clean and comfortable, it is sited in a good location for visiting Suffolk and into Norfolk with good walks nearby. Lovely surprise on arrival to see Wi-Fi now installed and free, a really good addition. We all agreed we would like to return at a future date. Thank you

  We are glad the WIFI was a nice surprise it was installed the week prior to your holiday Property Owner

  Reviewed by Dawn5.0★Oct 2022

• "Very enjoyable stay"

  Reviewed by Janet5.0★Sep 2022

• "When we arrived at Marsh Bungalow the first thing we noticed from the outside was that there was no decked area."

  This was contrary to the description given on the details. However the Bungalow was clean so this, although disappointing was not going to affect our holiday too much. The bed was really comfortable and the bedding had a lovely fresh smell but pet owners beware. We have a young dog who is well behaved but unfortunately he got onto the bed unnoticed by us and left behind some dirty marks. I was devastated and embarrassed by this and more than happy to pay for replacement bedding, however, I have been charged for two bed sets at £49.99 each. Upon asking the owners why they needed to buy two when only one was soiled, I have not had a satisfactory answer. This Bungalow should not be advertised as pet friendly, particularly as the bedding is white. I know my dog should not have been on the furniture but unfortunately as most dog owners will admit, these things happen. This is definitely not pet friendly.

  Sorry you were disappointed upon arrival to find no decking ,the pictures on the website clearly shows the bungalow and its exterior.The decking area is actually the patio area outside the porch where the garden furniture is located. We will ask for the description to be made more accurate. With regard to the bedding our caretaker tried to clean the linen prior to asking you to pay for the cost of one new set at £49.99. We consider our bungalow to be very pet friendly, as we too have a dog that stays there with us , like any pet owner we accept that accidents might happen and if this is the case as responsible owners we all need to pay for what our pets might get up too when our backs are turned. We pride ourselves on providing a home that is cleaned to a very high standard and white bed linen is all part of the look and ambiance of the bungalow. We have since spoken with Sykes Holiday Cottages who have confirmed an error was made in charging you in full for two bed sets and they will be in touch to correct this. Property Owner

  Reviewed by Andrea3.8★Sep 2022

• "The property was spacious, clean & very comfortable."

  The facilities were ample. It was nice to sit outside having a coffee. We loved the proximity to the Broads, marina & park. Great for dog walking.

  Reviewed by David3.8★Aug 2022

• "This property was spotlessly clean and the walk in shower excellent for my disabled husband."

  A grab rail fitted to the inside of the shower would be a good addition. All the appliances, crockery and utensils were of a very high standard and helpful information on their use provided. Our only disappointment was the poor quality of the double bed linen. It looked very colour coordinated but being 100% polyester with no cotton content at all, meant with the hot weather we had, that sleeping was very uncomfortable. I think with the high standard the owners are trying to achieve at Marsh bungalow, it was disappointing not to have good quality bedding and is perhaps something that could easily be rectified. In every other way the property, location and our stay was excellent.

  Thank you so much for your very helpful feedback, particularly surrounding the bedding which will now be replaced with a 100% based cotton product to resolve this issue. We hope to see you back again. Property Owner

  Reviewed by Jennifer4.4★Jul 2022

• "No broad band available if I had known this before hand I would not have booked this holiday with Sykes"

  Thank you for your feedback and we are sorry if it affected your stay. We advise on the web site property description and your booking confirmation pack that WIFI is available through a “Pay as You Go” service. An excellent WIFI facility is available and details and instructions of how to connect to the WIFI service is provided within the welcome information pack at the bungalow. Should you have contacted us during your stay we could have explained how to gain access to WIFI. Property Owner

  Reviewed by Robin4.4★Jul 2022

• "Had a lovely stay at marsh bungalow."

  It was immaculately clean, great facilities and brilliant location. Had the best night sleep, the beds were so comfortable!

  Thanks for your very kind feedback. We are so glad you enjoyed your holiday. Hope to see you again soon Property Owner

  Reviewed by Natasha5.0★Jun 2022

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