Sedge House, Eastbridge

15 Customer Reviews

• "A fabulous house."

  We loved staying here, the kitchen was well equipped, big rooms, the balcony was a particular favorite especially for our dog who spent hours out there! Everywhere was beautifully clean, a comfortable temperature and nicely furnished. The location was perfect for us, so quiet, yet walking distance from the local pub and thr beach. We would like to book for this time next year if that is possible..

  Hi - thank you so much for your feedback, we are delighted that you had such a great stay and enjoyed the house and the local amenities. We would love to welcome you again! Property Owner

  Reviewed by Vicky5.0★Sep 2024

• "Overall had a fantastic time."

  Very comfortable and can easily accommodate 4 adults, 4 children and a dog without feeling on top of each other. The house is beautiful and modest with elegant furnishings and a well appointed kitchen, the owner has put thought into the finishings and small things (board games for the kids, local maps, champagne flutes) which made the stay enjoyable. The views were enjoyable, very peaceful and quiet. A short walk to the local pub (the Eels Foot) less than 5 minutes. 30 minutes to Framlingham Castle. 25 minute walk to the beach. Going to be really picky with one downside, we found the water in the shower, either really hot or really cold, even with micro movements of the temperature handle.

  Many thanks for your great feedback, we are pleased you enjoyed your stay in Sedge House and that you had a fantastic time in the fabulous AONB! You are not being picky at all and we apologise that you experienced this issue. We had thought the shower temperature issue had been rectified by our plumber a few months ago and have not received any feedback since it was "fixed". This will be investigated and resolved as promptly as possible. We hope that we can welcome you again! Property Owner

  Reviewed by Victor4.7★Aug 2024

• "Very well managed property we would recommend to others."

  Nice arrival pack and everything spotless with clerar instructions and local information.

  Reviewed by Sue5.0★Jul 2024

• "We have been having short breaks in the Minsmere area for many years and this was the best property we have stayed in."

  It was very clean and comfortable and in a lovely peaceful location as well as near the very friendly Eels Foot pub. We loved all the walks, the wildlife and interesting places to visit nearby. We only live over the border in Norfolk but this is a very special place to come and recharge the batteries! Our only niggle was that in spite of sending several messages well before our visit asking to have the extra bed made up, this was not done.

  Thank you so much for your wonderful feedback, it is really gratifying to think that you rate this property and location so highly! We feel exactly the same about Eastbridge and surrounding areas and always look forward to our visits. I am sorry to hear that the daybed was not made up. I asked our housekeeper and Best of Suffolk if either received any messages, and they did not. They went so far as to dig out some emails and trasncripts for me, as obviously we do want to make sure we get things right. We also did not receive any messages via the owner portal. I am not sure how the message got lost on the way but hopefully it will not happen again and you can always send a message directly to me via your online account with Best of Suffolk / Sykes so that I can make certain the housekeeper is aware. Thanks and we hope to welcome you again. Property Owner

  Reviewed by Sara4.7★Jun 2024

• "This is a well-cared for property in a beautiful area of the country and we thoroughly enjoyed ourselves for the four days we were there."

  . helped by the glorious weather I might add! The house was everything we had hoped it would be, exactly as described online. Very close to excellent pubs and many walks from the property. The only gripe - a very minor one - was that the garden furniture was a bit grubby. Thank you.

  Reviewed by Elizabeth4.7★May 2024

• "Beautiful house in a beautiful setting."

  Thank you very much for your feedback, we are pleased you enjoyed your stay Property Owner

  Reviewed by Matt5.0★Apr 2024

• "Property was great although the dishwasher didn't seem to clean properly and we had to handwash some items after each wash."

  Also the shower in the main bathroom had an erratic temperature, it was difficult to find a good temperature as it seemed to flip from cold to scolding. But overall was a lovely stay, thank you.

  Thank you very much for your positive review and we are very glad you had a lovely stay - Apologies that you experienced a couple of issues. The thermostatic cartridge had only just been replaced in the en-suite shower and we had not previously been told this was an issue in the main bathroom as well, we will resolve this. The dishwasher will also be subjected to a deep clean. We hope to welcome you again! Property Owner

  Reviewed by Ian5.0★Mar 2024

• "A beautiful property, with everything you need."

  Close to beaches and pubs with nice restaurants. Would definitely recommend to family and friends.

  Hi - thanks so much for your kind feedback. We are pleased you enjoyed your stay and hope to welcome you again (as well as your family and friends) in the future! Property Owner

  Reviewed by Karen5.0★Sep 2023

• "It was a surprise to arrive at the arrival time of 4."

  00pm and find the cleaners still cleaning. It was really inconvenient as we had a family group of nine with small children. The cleaning was hurried, left dead flowers, dishwasher needed salt etc. There was no welcome letter or pack, not even a pint of milk ! For a weekend stay costing £1500 that is really poor. The house was great, everything you need, comfortable and in a good location. Just disappointed it was not as clean as it should have been.

  Thank you for leaving feedback and we are pleased at least that you enjoyed the house itself and all of its amenities on the wonderful Suffolk Coast. Towards the end of 2023, we changed our changeover team and have had no issues at all since that time. We have visited more often ourselves to keep an eye on things and have been pleased to note that the new changeover team appear as meticulous as we would like them to be. I am only sorry that this came too late for you. There is a “welcome pack” of sorts that we provide to every guest, which is in the form of a bottle of prosecco and some cookies or chocolates. We used to leave a pint of milk for guests but found that this was only sometimes used (and if not used then it became waste) and so stopped this. A review prior to yours (not published) actually mentioned the excellent welcome guide – and there certainly is one, with a wide array of information relating to appliances, recycling, minicab services, restaurants, shops and including a very personal and detailed description of what we, the owners, enjoy doing when we are there for the weekend. I am mortified that this was not there for you and cannot explain it, as it exists and I myself have used it many times. Property Owner

  Reviewed by Anthony3.4★Aug 2023

• "We loved this house with its first floor open plan living space and spacious rooms."

  Everything is provided. The location is beautiful, we saw various birds and animals. It’s near RSPB Minsmere which was delightful, even on a rainy day. Easy access to the coast.

  Thank you for your 5 star review. We are so pleased that you enjoyed your stay in our wonderful part of the Suffolk AONB and enjoyed the nature all around you. We would be very happy to welcome you again, hopefully with sunshine next time! Property Owner

  Reviewed by Catherine5.0★Jul 2023

• "We love staying at Sedge House, it is beautiful, spacious accommodation in a wonderful, quiet part of the county and the fact that it is a passive house is especially important as a model for all of us going forward."

  Thank you so much

  Many thanks for your kind comments. We love welcoming you to Sedge House each time and it is very gratifying that you appreciate the peace and quiet, the house itself and the eco-credentials just as much as we do! As you say, this is all the more important now than ever. We look forward to your next visit. Property Owner

  Reviewed by Jane5.0★Apr 2023

• "Beautiful property, surrounded by stunning countryside."

  It was comfortable and cosy with a home from home feel. We wouldn’t hesitate to recommend Sedge House with its perfect location for visiting RSPB Minsmere and a 5 minute walk of the fab Eel’s Foot Inn!

  Thank you for your excellent feedback, it is much appreciated. We are so pleased you enjoyed your stay and enjoyed the beautiful surrounding AONB. The Eel’s Foot is certainly a big attraction! We hope to welcome you again! Property Owner

  Reviewed by Katy4.7★Apr 2023

• "Great cottage - only comments is that the we found the property very cold to begin with."

  Improved over the week.

  We are glad that you enjoyed your stay in our lovely house and rated the experience 94/100 overall. We hope you will return. As a Passivhaus, relying on solar gain from huge south-facing, picture windows and seriously good insulation (as well as heat generated from general domestic life) it can be a bit chilly on arrival in the winter months. We hope you found the two portable radiators and two fan heaters which we bought last year to help guests take that initial chill off, we have found they really help and usually only need to use them for a day. Property Owner

  Reviewed by Richard4.7★Feb 2023

• "Sedge House is wonderful and it’s surroundings in Eastbridge are beautiful."

  It gave us one of our best breaks in recent years and we would recommend it to anyone.

  We are delighted that you enjoyed your stay in our wonderful part of the Suffolk AONB and very gratified that you rated Sedge house 100/100. We hope you visit again soon. Property Owner

  Reviewed by Matthew5.0★Oct 2022

• "We loved our time at Sedge House, it was everything we wanted and needed."

  All the small details were much appreciated such as the wine, biscuits and milk. We were there to celebrate a family birthday spanning 3 generations. All had a great time.

  We are so pleased that you and your familr enjoyed themselves in our wonderful part of the Suffolk AONB and rated Sedge House 100/100. It is no nice to read such positive comments. We would love to welcome you back for the next multi-generational gathering! Property Owner

  Reviewed by Andrew5.0★Sep 2022

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