Pier View, Southwold

12 Customer Reviews

• "This is our third stay."

  We have previously mentioned the poor 4’6” double bed, this is had to understand for a premium property and will prevent us from returning, my husband slept in the bunk bed each night. On previous visits there have been White Company toiletries, they were absent this time and although of very small cost it is mean spirited not to offer them. Lights were flickering in the hallway and bathroom which is disturbing and we saw in the comments book that this had been mentioned before. You need to improve if we are to use Best of Suffolk/Sykes again Jane HENTY.

  Thank you for your comments, feedback is always helpful. We have decided to replace the bed in the master bedroom with a king sized one and this is on order. The property spec will be updated when it arrives. The offending light bulbs have been replaced. Property Owner

  Reviewed by Jane3.1★Oct 2024

• "An amazing property we spent hours sitting on the balcony."

  The fittings and attention to detail were great. However the sofa was far too soft. The lights in the hall kept flashing and there was no salt or rinse aid in the dishwasher. Also no kitchen scales. But these are minor niggles and did not detract from a wonderful holiday. We would happily return there again.

  Reviewed by Heloise4.4★Sep 2024

• "Very spacious ,well presented apartment in walking distance of Southwold, the views from the balcony and top lounge very fantastic,would definitely go back again."

  Reviewed by Keith5.0★Jul 2024

• "Fabulous decor and furnishings, ample kitchen equipment and bathroom spaces."

  Excellent location with lovely views from the balcony/upper lounge.

  Reviewed by Geraldine5.0★Jun 2024

• "The property is light and spacious with great views from the top floor."

  Had everything we needed. However the sofa though looks great is actually very worn and uncomfortable the seats sag very badly. We found the bed rather small but this was probably personal taste are we prefer a larger bed. We will definitely return to Southwold, but due to the comfort problem not to Pier View unless the sofa is replaced.

  Reviewed by Richard3.4★May 2024

• "Fabulous stay amazing view spotlessly clean the bed was so comfortable would ..."

  Fabulous stay amazing view spotlessly clean the bed was so comfortable would love to go back and would definitely recommend it Thanks

  Reviewed by Sarah5.0★Feb 2024

• "The property is great with amazing views and the lounge areas gave great space for adults and children."

  This was our second visit at the same time as last year. There are some aspects that could be improved such as having a microwave in the kitchen especially with children, the small shower room/toilet extract fan was very noisy so needs replacing, the dishwasher didn't always clean cups fully leaving tea stains so needed to be washed up. The flat below also complained about ceiling noise which was simply from a toddler walking around on the hard floor so there wasn't much we could do about it.

  Thank you for your feedback which is greatly appreciated. We have now installed a new microwave in the apartment and will investigate the other points raised. Property Owner

  Reviewed by Daniel4.1★Oct 2023

• "Property is generally well maintained."

  The main living space is lovely and filled with light. The mezzanine floor is excellent and comfortable including the sofa. The Sofa in main living area is uncomfortable though and not suitable for someone with a bad back . Main bedroom is a reasonable size and the en-suite is large. There were some problems when we arrived. After an almost 5 hr journey through a storm we arrived unscathed. It was just slow going. However … the storm had caused some issues There was no bedding in the main bedroom. No toilet paper anywhere or toilet cleaner. The toilet in the en-suite apeard to be dirty with limescale. Tried using the toilet brush but needed lime scale remover. The other 2 bathrooms were ok but no toilet paper. There was a message on my mobile about the bedding. I called at least twice but there was no helpful advice and then the office closed. If I had taken the kids with me I’d have phoned the emergency line. Found the what’s app and left a message asking to be contacted and left photos. We provide our own toilet paper and made improvised bedding. In the morning someone got in touch and bedding was provided :) Feels like the lessons learnt here is to have emergency provisions on site so they can give someone instructions on how to access emergency items in case of issues. There was no follow up to check everything was sorted. Except for this feedback request. Property has good views and was otherwise nice to be in. Excellent location.

  Reviewed by Simon3.4★Oct 2023

• "A lovely property in a very good location, well appointed and with relatively readily available street parking."

  The large balcony is a real bonus, with great views. The extensive living accommodation is first class, however, the small second bedroom with limited storage space and bunk beds (although spacious ones) would not suit all adults. I am sure that we will be back.

  Reviewed by Maynard4.7★Jul 2023

• "Large bright spacious apartment with great sea views and ideal location."

  Loved the tasteful design , furnishings and decor. Very memorable holiday

  Reviewed by Kwokkei5.0★Jul 2023

• "The holiday property is fantastic for all of its amenities and views ."

  The only problem we had was the drain on the up stairs shower had a horrible smell coming from it until the last day . So we kept that door shut when we could . Other than that loved the place .

  Reviewed by Martyn4.4★Jun 2023

• "Great location and accomodation."

  Amazing views from both floors. Will definitely look to come and visit again. Only comment/recommendation would be why have the old spot lights not been changed to LED on the first floor? Seems a waste of energy as there are a lot.

  Reviewed by Daniel5.0★Oct 2022

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