The Rivendale

22 Customer Reviews

• "We had a really great week away in Hastings and really enjoyed staying at Rivendale."

  Directions were easy to follow, The accommodation was spotlessly clean and we had a very comfortable and relaxing stay. It was great to have bedding and towels provided and the lodge had everything we needed when eating in.

  Reviewed by Johann5.0★Oct 2024

• "Fantastic property with all the home comforts Owners very easy to communicate ..."

  Fantastic property with all the home comforts Owners very easy to communicate with We had a great week and our little dog enjoyed it too Fabulous dog friendly accommodation

  Thank you for taking the time to provide feedback. We are so pleased to hear you had a lovely time and your little dog too! We understand that people love to holiday with their dogs and provide, dog towels, bowls, and treats so the whole family enjoy their stay Property Owner

  Reviewed by Angela5.0★Aug 2024

• "What a smashing stay we had."

  The Rivendale was pure luxury, and had everything we could want. Excellent quality furniture, offering the best possible home comforts and more. We were welcomed with every little detail covered. Our pooch was made extremely welcome too, which is refreshing. The owner was so forgiving when we had to admit that we had by accident scooped up one of the doggie towels by mistake. What a lovely understanding lady. We had a fabulous week and couldn't fault this fantastic lodge - pure luxury. Thank you so so much. Tracey, Ron, Denise and Brillo !

  Thank you for posting a lovely review and we are pleased to hear you enjoyed all of the home comforts of the lodge and felt we had covered every little detail :) Great to hear Brillo had a good holiday too and we always provide dog towels, throws, treats and bowls as we have holidayed with our dog in the past and know how important it is for the whole "family" to be welcomed. Thank you again. Property Owner

  Reviewed by Denise5.0★Aug 2024

• "We had a lovely time at this beautiful Lodge."

  Spotlessly clean with a large outside area and everything you need for a comfortable stay. There is a wooded area really close which is a great place to walk your dogs. The site is very quiet which was lovely in the evenings, If you want to have a relaxing holiday this is the place. Everyone we met onsite was very friendly and welcoming. We would definitely recommend :)

  Thank you so much for taking the time to write this lovely review. We are really pleased you had a relaxing stay, found the lodge to have everything needed and made use of the woodland to walk the dogs. The garden area is a good place to sit and unwind when the weather is nice and handy for dogs because it is enclosed. We hope you can return in the future :) Thank you. Property Owner

  Reviewed by Donna5.0★Aug 2024

• "Fantastic holiday lodge."

  Immaculate and well equipped. The welcome gifts were a lovely touch and much appreciated.

  Thank you so much for taking the time to give us a 5 star review. We are really pleased to hear you found the lodge immaculately clean and well equipped and enjoyed your welcome gifts. We hope you can visit again in the future. Property Owner

  Reviewed by Stella5.0★Jul 2024

• "The Villa was lovely, other than a piece of pizza stuck to the back of a rack in the oven."

  The site is not for holiday makers, most staying on site are residents and builders. The clubhouse we went to the first night had a few men inside that had obviously been drinking and the language was outrageous. We did not go back. Beautiful lodge in the wrong location. Graham

  We are sorry that you found a piece of pizza stuck to the back of a rack in the oven as we take a lot of time personally cleaning the lodge after every guest and this must have been missed. As part of the park site licence every holiday home owner has to provide proof of a separate permanent residence but owners/family and holidaymakers can stay for up to 50 weeks of the year so many people stay for longer periods. We are sad to learn of your experience of the clubhouse on that occasion but are pleased you thought our lodge is beautiful and comfortable for your stay. Property Owner

  Reviewed by G3.8★Jul 2024

• "Great property and well located for Hastings."

  Bit of a twist and turn to find property but once done you find your way around. One thing missing from property is an iron, had to buy one. I feel that an iron is an important item to be in property.

  Thank you for taking the time to provide feedback and we are really pleased to hear you thought the property was great. We provide guests all of our contact details and had you messaged or called us we would have been more than happy to call in with an iron Property Owner

  Reviewed by Derek4.4★Jun 2024

• "The property is lovely it was well furnished and very clean."

  The only problem we had was finding our way round the site definitely us the map provided

  Thank you for taking the time to write feedback and we are glad you thought the lodge was lovely and very clean. We both spend alot of time personally ensuring the lodge is kept clean before every check in. We are also pleased you utilised the maps we provide because we know the site can be difficult to navigate until you get used to it. Property Owner

  Reviewed by Robert5.0★Jun 2024

• "The lodge was fantastic but unfortunately the park was a shock & disappointment."

  A majority of the caravans were privately owned & lived in permanently so a lot of the area was a mess & badly kept, also there was lack of signs & directions, the shop on site was very poor with next to no products & although the clubhouse was clean the staff were not welcoming & seemed to care more for the residents then the holiday makers.

  Thank you for taking the time to provide feedback. The Park is an owners only site whereby owners can holiday let or utilize their lodges and caravans themselves for holidays up to 50 weeks of the year. The Park has a new Manager who is currently in the process of ensuring pitch standards are raised and we have seen an improvement. The site isn't easy to navigate due to its woodland setting but we do provide maps both by email to guests before arrival and within the lodge itself so hope these were useful. The shop only provides very basic necessities but there is a further shop within walking distance/2 minute drive and Sainsbury's a 5 minute drive away. We are sorry to hear that you found the staff in the club house unwelcoming and have reported this to the Park Manager. Finally we are glad you thought the lodge was fantastic and hope you enjoyed your stay. Property Owner

  Reviewed by Sarah5.0★May 2024

• "We had a very pleasant stay in this high-end Lodge, which is well appointed & positioned."

  Beauport Park is a bit of a rabbit-warren to find your way around, but this is a function of it's secluded hillside location, and the fact that this lodge is at the far end of the park means the seclusion is good and you are near to a good dog walk. You'll need to follow the instructions provided to locate the place until you get used to it. The owners are obviously very "pro dog", & provide towels, bowls & even treats for your pet, & it's pleasing to find such a nice lodge which is also dog friendly. All in all a great place to stay on a pleasant park with good facilities.

  Thank you for taking the time to review the lodge. The Park is quite different to a lot of parks with it's hillside and woodland setting and we are glad you enjoyed the seclusion and dog walks. We have holidayed with our dog in the past and know how difficult it can be to find good quality pet friendly accommodation so are delighted to hear we are getting this right for others to enjoy :) Thank you. Property Owner

  Reviewed by Mike5.0★May 2024

• "Excellent 5 star accommodation and setting will certainly go again"

  Thank you for taking the time to leave us a review and we are happy to hear you rated the accommodation 5 star. Thank you. Property Owner

  Reviewed by Derek4.7★May 2024

• "We really enjoyed our stay the cabin was excellent,home from home,Sam and Andy ..."

  We really enjoyed our stay the cabin was excellent,home from home,Sam and Andy were very helpful,everything was very clean and tidy,we would definitely stay there again,the garden was nicely enclosed for our dogs

  Thank you for your kind review. The garden area is a great space for dogs and we are pleased you felt the lodge was like "home from home". We very much hope you can visit us again in the future. Property Owner

  Reviewed by Susan5.0★May 2024

• "From when we opened the door we was all like what a beautiful lodge spotless a very comfortable stay we didn’t want to come home , our host were very good stayed in touch left us biscuits , Prosecco, orange juice and milk which was lovely we have never stayed anywhere so clean and comfy ."

  Quiet and relaxing we’re definitely be going back thank you and also left us loads of was as there was a problem with the water in the area . Can’t fault the break away

  Thank you so much for taking the time to provide feedback and we are glad to hear you had such a great time you didn't want to go home! We hope to see you return in the future. Property Owner

  Reviewed by Michelle5.0★May 2024

• "Beautiful place to stay, very well equipped and very comfortable."

  Lovely and quiet where its situated. Good for a base to visit surrounding areas, just relax or go for country walks. Would highly recommend.

  Thank you for taking the time to write a review and we are really pleased you enjoyed your stay and highly recommend the lodge. There is a lot to do in the surrounding areas but likewise the lodge is situated within reach of some lovely countryside and of course the Sussex coastline. Thank you again and we hope you can return in the future. Property Owner

  Reviewed by Kay5.0★Mar 2024

• "The web page was enticing enough however the real thing exceeded our expectations!"

  We have never experienced such levels of comfort and amenities in 40 years of staycations topped off with a wonderful 'welcome package'. VFM is an understatement! Thanks so much to our hosts.

  Wow! What a lovely review and we are very grateful that you have taken the time to do this, it is much appreciated, thank you. We are really pleased that your stay was comfortable and hope that you can visit again in the future. Property Owner

  Reviewed by Mike5.0★Mar 2024

• "Beautifull Lodge in lovely surroundings could not of wished for more we had a lovely holiday thank you"

  Thank you for taking the time to leave a review and we are pleased to hear you had a lovely break over the Christmas/New Year period. Property Owner

  Reviewed by Carol5.0★Dec 2023

• "This is the best holiday home we have stayed in and we have stayed in a lot!"

  It’s beautiful and luxurious and well equipped. The beds are comfy and it’s lovely and warm . The hosts sent us a lovely email prior to arrival and the was an amazing welcome pack when we arrived. Really can’t praise it enough. The photos don’t do it justice

  Thank you very much for your lovely review! We both work hard to ensure the Lodge is comfortable and guests have everything they might need and it means a lot to us to receive such kind words. We are so pleased you enjoyed your stay despite the weather and hope that you can visit again in the future. Thank you. Property Owner

  Reviewed by Penelope5.0★Dec 2023

• "This is a lovely lodge which has been tastefully decorated and is immaculately kept up together."

  The lodge is very homely and the beds and sofas very comfortable. Two things which were unusual and we particularly liked were the sun room and separate utility room. One thing that either wasn't obvious from the listing or we didn't pick up on, is that the lodge is at the bottom of a large very steep holiday park and walking up to the clubhouse (which seemed to be shut most of the time we were there) and seasonal outdoor pool is a real effort! The site is very meandering and if you haven't got a good sense of direction it is easy to get lost - although the owners have a plentiful supply of site maps. This meandering affect with properties dotted amongst the trees means you are amongst nature and we regularly had squirrels hopping across the garden and along the fence which was lovely. The owners clearly care about making their guests stay easy. Sam contacted us a couple of days before with a personal message and instructions for finding the place and key details. And also during the stay to warn us of local area maintenance which could affect the tv signal. All in all a good base for visiting the area as close to Battle and Hastings and a short drive to Rye, Bexhill and Bodium. If we visit the area again we have no hesitation in going back.

  Thank you so much for taking the time to provide such positive feedback and we are glad you enjoyed your stay and made additional use of the sun room and utility room too! Thank you for your note about the clubhouse (apparently they were closed one day and winter hours are slightly different), we have now put opening hours within our guest information folder within the lodge to help with this. We have also asked Sykes to make a note within the details that the lodge is on a hill. The site is meandering and perfect for dog walkers and nature lovers and we are pleased you utilised our maps :) We would be delighted to see you again if you return to visit the area. Property Owner

  Reviewed by Christine4.7★Nov 2023

• "This was a lovely Lodge, I expected the photo's to be better than the place but I wasn't disappointed at all."

  Would definitely stay here again

  Thank you for your very kind review. The photos are really great and it's lovely to know that you were not disappointed. We hope you can visit us again in the future :) Property Owner

  Reviewed by Diane5.0★Oct 2023

• "We enjoyed our stay last week very much."

  The beds were very comfortable, shower facilities also very good with hot water. A great deal of thought had gone into the furnishings and facilities for us and our dog. We were also impressed with the information and guidance received before and on arrival. Attention to detail could not have been better. We would not hesitate to book in the future. Thank you. Chris

  Thank you so much for your very kind review. We have spent a lot of time making sure that the lodge itself is comfortable and fully equipped for an enjoyable and relaxing stay and are pleased you found our attention to detail could not have been better! Thank you and we hope you can visit us again in the future. Property Owner

  Reviewed by Christine5.0★Oct 2023

• "Excellent accommodation clean welcoming everything you would need for a holiday, nice garden and safe for our dog bear."

  Would highly recommend. We only stayed 3 nights TOTAL relaxing break for us with our dog. Thank you!!!

  Thank you very much for taking the time to provide us with feedback and we are pleased that you had a relaxing break and Bear enjoyed the garden :) We hope you can visit us again in the future. Property Owner

  Reviewed by David5.0★Oct 2023

• "The accommodation was absolutely beautiful."

  I could have lived there so beautiful had everything you needed very well thought out. Even the garden was lovely my little dog loved having a walk around. Lovely pub very close by so friendly & made us so welcome also dog friendly & lovely food weather was good as well really enjoyed ourselves.

  Thank you so much for taking the time to leave us feedback and we are really pleased that both yourselves and your little dog enjoyed your stay. We are lucky in this area to have so many good pubs that are dog friendly and we hope you visit us again. Property Owner

  Reviewed by Marie Louise5.0★Sep 2023

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