2 bedroom Lodge at Pevensey Bay

6 Customer Reviews

• "This lodge was perfectly located, comfortable and very clean, lots of extras infact everything we hoped for and more!"

  We loved staying here and definitely intend to return.

  Reviewed by Elaine5.0★Jun 2024

• "To near main road noisy at night"

  Thank you for your feedback. We're sorry to hear that noise from the main road affected your stay. While we can't change our location, we are continually exploring ways to improve our guests' experience. Your comfort is important to us, and we hope to have the opportunity to welcome you back in the future. Property Owner

  Reviewed by William4.4★May 2024

• "The lodge itself was lovely very spacious and very clean and in a perfect position."

  There was a few things we were disappointed in for the money we paid no welcome pack well unless you call a cloth washing up liquid as a welcome gift we have stayed in places cheaper than this and always have got basic tea coffee milk as a welcome pack. The other most important thing for us was the beds they were so uncomfortable with plastic lined mattresses non fitted sheets and because of the metal base the bed moved constantly through the night and part of being away is a good nights sleep which we certainly didn’t get and also one pillow and no extras available overall a lovely lodge but a classed as a platinum the beds really need to be upgraded to proper bed bases

  Hi Tracy, thank you for taking the time to share your feedback with us. We are happy to hear that you found the lodge to be clean, spacious and well-situated. However, we are sorry that certain aspects did not meet your expectations. We have passed your comments regarding the welcome pack onto the relevant teams, where we will look into ways to enhance our welcome amenities in the future. We understand how important a good night's sleep is, especially while away from home, therefore we are very sorry to hear about the discomfort you experienced with the beds. We will be addressing these issues promptly with our Accommodation Team to ensure our beds meet the standards expected of a Platinum Lodge. We would like to thank you for bringing these matters to our attention, we hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay. Property Owner

  Reviewed by Tracy3.8★Oct 2023

• "We enjoyed a brilliant week in the lodge."

  It was larger than we thought, very clean and quiet! The location was perfect, right on the beach and close to Hastings and Eastbourne for activities out. Would definitely recommend -the park and residents were friendly. We will be returning in the future!

  Thank you for your feedback. We are pleased to hear you had a great stay and look forward to welcoming you again soon! Property Owner

  Reviewed by Judith5.0★Aug 2023

• "Wow what a lodge that was."

  We wished we had it longer. We took my elderly mother in law who has to use a zimmer frame. It was lovely for her to be able to get about on her own with it in the open plan area. We gave her the on suite room, which meant me and my husband had the twin room. We both found that our bottom sheet would slip off because the mattress being a waterproof one. Maybe fitted sheets on them would be better. The only other suggestions would be a nest of tables or a couple of small tables between the sofas. Just with my mother in law we had to move the table nearer to her all the time for her to get her drink. Overall though it was beautiful and very clean and spacious.

  Thank you for your feedback. We are pleased to hear you had a great time and hope we can welcome you again soon. Property Owner

  Reviewed by Paula4.7★Aug 2023

• "Great place"

  Thank you for your feedback. Property Owner

  Reviewed by Jason5.0★May 2022

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