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"For those unused to electric cookers it would be helpful to have clear instructions on how to operate."
Instructions on where to dispose of rubbish/recycling etc
Hi
Many thanks for your feedback. We are working to update our Guest book - I am unsure of the issue with the cooker but will be there shortly to check it out. Where to dispose of rubbish is all documented in our welcome letter and Guest book but again I will double check the information shortly. Glad you had a lovely stay.
Property Owner
Reviewed by David4.7★Oct 2024
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"Had a wonderful holiday at Waterfall apartment, the place is beautifully decorated and very comfortable."
It was so peaceful, being among the trees and the sound of the waterfall was quite wonderful. We were lucky enough to see red squirrels. It’s a great base for exploring the area.
That’s so lovely to read Kay. We are so pleased you had such a lovely stay and seeing a red squirrel is always a plus!
Property Owner
Reviewed by Kay5.0★Sep 2024
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"Lovely place to stay, but some kitchen basics lacking, no salt and pepper pot."
It would have been nice to have some basic cooking items like oil. Also anti bac spray would have been useful too. But overall a lovely comfortable apartment
Thank you so much for your feedback and we are very pleased you had a good stay. We don’t tend to provide any kind of condiments as the property is totally self catering but I will pass on your suggestion of an Anti Bacterial spray. Kind regards
Property Owner
Reviewed by Hayley3.8★Aug 2024
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"We thought waterfall cottage was really great."
Well equipped.could do with a washing machine though for folks staying more than a couple of days.also the garage downstairs can get very noisy at night when folks from the lodge are in it.apart from that .was a great holiday.nice and handy for touring about.will defo recommend to our friends.Davy
We are so pleased that you had a lovely stay. Unfortunately there isn’t enough room for a washing machine but there is a spare one at the back of the main house for emergency use if housekeeping are contacted. Guests often liaise re use of the table tennis table in the garage so I’m sorry that did not happen this time. Thank you for your kind comments
Property Owner
Reviewed by David4.1★Jul 2024
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"The property was a delight."
It was such a pleasure to walk into such a light and spacious apartment.
Very well equipped although the TV had no ariel from the EE box.
It was also listed as having a dishwasher and washing machine but I suspect that was for the main building.
These were not in any way detracting from the apartment or our enjoyment of it.
We would definitely recommend it to friends and family.
So pleased you had a lovely stay and yes the dishwasher and washing machine do refer to the main house.
The tv is run off the internet but I will double check the instructions on that.
Thanks for your kind feedback.
Property Owner
Reviewed by Christian5.0★May 2024
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"The property is ideally located in an isolated location, among a wooded area."
The property is a potential five star quality, but lacks a washing machine & dishwasher.
The king size bed was very comfortable and the shower was excellent, but one of the bedroom skylight requires cleaning.
There's no Welcome Pack, which once again you'd expect of a five star property.
Time was wasted setting up the oven, microwave & television for use.
The television screen is definately too small for the size of the lounge area.
Hi Philip, we will look into the cleaning of the sky light and I will pass on the comments about the oven, microwave and TV. There was a power cut in the area just before you arrived so that is probably why the appliances needed resetting. We simply don’t have room for a washing machine or dishwasher in the apartment unfortunately. We aren’t often asked about Welcome Packs as everyone wants different things but will consider this if there is future call for it. So pleased you had a lovely stay.
Property Owner
Reviewed by Philip3.4★Apr 2024
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"Could really do with two chopping boards!"
!
Glad you had a lovely stay and did a lot of cooking!!
Property Owner
Reviewed by Neil5.0★Mar 2024
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"Had a lovely time there and the weather helped as it stayed dry most of the time."
The cottage was very clean and well furnished and we thoroughly enjoyed our time there.
The only disappointing thing was that I expected a cottage but I would have described it more as an apartment on top of some garages with access via a wooden staircase.
Would go back there nonetheless, it was in a lovely setting.
Hi Sheila, Thank you for your feedback. We have always called it the Waterfall Apartment and I hadn’t spotted this error in description. I will ask for this to be amended as, lovely as it is, it’s not cottage! Glad you had a lovely stay.
Property Owner
Reviewed by Sheila4.4★Mar 2024
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"Fantastic place to stay."
John Facilities Manager is an absolute gem.
The quality of the cottage is outstanding and we will definitely be back again.
A great place to totally unwind with our two small dogs Max and Honey.
Thanks again Noel and Catherine
Reviewed by Noel5.0★Nov 2023
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"Waterfall cottage was perfect for our break."
Set in lovely grounds close to lock ness.
I would certainly recommend this property to anyone visiting the highlands.
Thank you - so pleased you had a good stay
Property Owner
Reviewed by Robert5.0★Nov 2023
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"Fantastic property and location, a little hard to find but John the estate manager was very helpful and friendly."
The photos on Sykes website do not do the place justice. It is in a stunning location. We will visit again.
Thank you very much for your kid words - glad you enjoyed your stay.
Property Owner
Reviewed by Stephanie5.0★Oct 2023
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"Thank you for a pleasant stay in this lovely place!"
Is cozy and comfortable with all you need for spending a good time even if you are stacked inside when the weather is bad.
John is a very good host and gives as a warm welcome and all the information we asked.
So pleased you enjoyed your stay .
Property Owner
Reviewed by Daniel4.7★Sep 2023
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"Wonderful apartment and a perfect base for trips around the Highlands"
Thank you - so pleased you enjoyed your stay.
Property Owner
Reviewed by Charlotte Marie5.0★Jul 2023
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"Cottage was lovely,peace and quiet while not far from shops etc,saw plenty of wildlife while sitting out on the veranda including Red squirrels,Great spotted Wood pecker,Pine Martin,Golden Eagle and lots of different bird species."
John was most welcoming and very helpful all. All in all a perfect week.
Reviewed by Denise5.0★Jun 2023
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"The property was clean and furnished to a high standard great to have the ..."
The property was clean and furnished to a high standard great to have the waterfall to look on with a coffee on the balcony
Would suggest a small welcome pack of milk tea coffee and sugar would add to the experience
Otherwise delighted with the property overall
Reviewed by Paul5.0★Apr 2023
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"We booked the waterfall appartment in conjunction with the main house for a week-long lifestyle medicine retreat."
The two together were the perfect location, combining tranquility with accessibility, with lovely grounds an exceptional standard of decor and maintenance. The facilities manager lives just next door and was very helpful with any queries. We have already book this venue again for later in the year for a similar event and can't wait to return.
Reviewed by Katharine5.0★Mar 2023
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"Great apartment, right next to the house."
Our family really enjoyed the week and John the caretaker was always on hand to assist.
So pleased you had a good time.
Property Owner
Reviewed by Vince5.0★Oct 2022
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"Lovely property with everything you need."
John was very welcoming and informative. Would definitely recommend waterfall cottage to family and friends.
Reviewed by Katrina5.0★Aug 2022
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"Very happy with our experience and the grounds manager John"
Thank you
Property Owner
Reviewed by Strang5.0★Jun 2022
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"Excellent accommodation."
Perfect for a couple. Larger than it looks from the photos. Very clean and neat without the usual Scottish tourist brochures scattered everywhere. Tasteful decor and free from signage, just like a home from home. John (the manager, lives nearby) an excellent host. Highly recommended
Many thanks - so pleased you enjoyed your trip
Property Owner
Reviewed by John5.0★May 2022
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"Gorgeous house set in stunning grounds."
The sound of the waterfall outside was a real bonus, I could have sat there all day! So clean and well equipped and the bed was super comfortable. Will hopefully return in the future! Thank you for a lovely stay.
That’s wonderful to hear. So pleased you had a good time and yes the sound of the waterfall is lovely!
Property Owner
Reviewed by Melissa5.0★May 2022
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"What a gem!"
! A lovely comfortable cottage set in amazing grounds. We and our dog had a enjoyable stay at waterfall cottage. Would definitely go back again.
Thank you so much! Very pleased you had a lovely stay
Property Owner
Reviewed by Raymond5.0★Apr 2022
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"Very enjoyable week and well looked after."
Beautiful location and plenty of outdoor activities nearby. Cottage is perfect and comfy place to stay.
Thank you so much for your feedback- I’m so glad you finally got to Bearnock and had a lovely time .
Property Owner
Reviewed by Andrew5.0★Mar 2022
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"An amazing place, very comfortable and relaxing."
Loved the waterfall right outside which we could hear inside the cottage too. Will definitely be going back again. Fantastic place
Thank you so much. Very pleased you had a lovely time.
Property Owner
Reviewed by Noor4.7★Dec 2021
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"The flat is absolutely stunning and was a delight to stay in."
It is literally next to a waterfall, which you can gently hear through your stay. There is a little bridge over the stream straight into the woodland, which was perfect for walking our dog every morning. The flat itself is beautifully furnished, and was perfect for collapsing each day after a walk in the nearby glens. The kitchen is well stocked with everything you might need equipment-wise, and the sofa and bed are very comfortable. Would highly recommend and look forwards to coming back sometime soon!
Reviewed by Kathy5.0★Oct 2021
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"Had a fantastic week at Waterfall cottage and the dog loved the huge enclosed garden, John was very welcoming and helpful!"
Reviewed by Rachel5.0★Sep 2021
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"Everything was great during stay."
Was concerned at first as Lodge being near but no problems with privacy. Grounds are amazing and very secluded. Very peaceful after long days exploring Highlands. Host was brilliant so nice and friendly who lived nearby within walking distance. My parents want to stay there now after our visit. Perfect for couples and dog friendly.
Reviewed by Peter5.0★Sep 2021
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