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"Lovely cabin in a great location, perfect for touring around the area."
Very well equipped and comfortable beds. Thoroughly enjoyed our stay and hopefully will return in the future.
Dear Robert,
Thank you for your wonderful review of our cabin. It's great to hear you enjoyed exploring the area and had a thoroughly enjoyable stay.
We'd be thrilled to welcome you back in the future!
Best wishes,
Angela & Ian
Property Owner
Reviewed by Robert5.0★Jul 2024
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"Had a great stay at blue pine lodge very relaxing and cosy loved the stove in the evenings"
Dear Alan,
Thank you so much for taking the time to share your lovely experience at Blue Pine Lodge. We're thrilled to hear that you had a great stay and found the lodge relaxing and cosy.
It's wonderful to know that you enjoyed the stove in the evenings. There's something truly special about gathering around a warm fire, especially after a day of exploring or unwinding. It's one of the simple pleasures we hope all our guests can enjoy during their time with us.
Your feedback about the relaxing atmosphere is exactly what we aim for at Blue Pine Lodge. We strive to create a haven where our guests can unwind and reconnect with nature and each other.
Thank you again for choosing Blue Pine Lodge for your getaway. We hope to welcome you back for another cosy and relaxing stay in the future!
Warm regards,
Angela & Ian
Blue Pine Lodge
Property Owner
Reviewed by Alan5.0★Jun 2024
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"I rated 3 Stars because…the area the lodge was situated in and the busy road at the back , I felt if you had children you would have to watch them very carefully."
The outside of the lodge is badly in need of painting as are the chairs.
The logs that were provided were far too big and didn’t burn so we gave them away to another resident who chopped them up.
We can’t really fault the cleanliness.
Overall we don’t feel it was worth what we paid and we wouldn’t return.
Dear Jane,
Thank you for taking the time to share your feedback. We always value our guests' opinions as they help us improve. However, we must admit we're quite surprised by the contrast between this review and the email you sent during your stay, where you mentioned being "really impressed with the lodge" and that you came to relax as three sisters.
We thought it might be helpful to address some of your main points:
1. Safety: While we understand your hypothetical concern about children and the road, our lodge is primarily designed and marketed for adult groups like yours. We typically don't receive many bookings from families with young children, as they tend to prefer locations with more child-oriented amenities. We do make the property's location and surroundings clear in our listing to set appropriate expectations for all guests.
2. Exterior maintenance: The lodge's exterior is designed to weather naturally, embracing a rustic aesthetic that complements its woodland setting. We regularly maintain and monitor it to ensure it meets our quality standards.
3. Firewood: We apologize that the provided logs were not suitable. We'll review our firewood supply to ensure it's more user-friendly for future guests.
4. Cleanliness: We're glad you found no fault with the cleanliness. Our thorough cleaning process between stays is a point of pride for us.
5. Value: We're sorry you felt the stay wasn't worth the cost, especially given your initial positive impression. Our pricing reflects the quality of accommodation, the natural setting, and our operating expenses, and is competitive with nearby alternatives.
We aim to provide a unique experience in a natural setting, which differs from more conventional accommodations. We're disappointed to hear your final impression doesn't match your initial feedback, but we appreciate you taking the time to share your thoughts.
Thank you again for choosing our lodge for your sisters' getaway.
Sincerely,
Angela & Ian
Blue Pine Lodge
Property Owner
Reviewed by Jane3.8★Jun 2024
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"Still waiting for the phone call from Sykes about heating, which was on when we arrived but Sykes should have known this beforehand."
Living area was cooler than the bedrooms, needed to use the woodburner which didn't have enough logs for been on every night, glad I took our own logs. Driveway to the log cabin was full of post holes and most had hard standing but this one was some way across the grass. As the cabin was close to the road, there was quite a bit of road noise and during summer it could be more as their is a caravan camp just up the road. Inside the pans weren't perfect, looked as if been burnt on in a previous life, Cooker and Microwave all good, Lighting was good, Bathroom had a good shower system and the beds comfortable, plenty of seating
Dear Guest, we appreciate your feedback. While we regret the miscommunication from Sykes, we're delighted our team ensured the cabin was warm and inviting upon your arrival for the Christmas holidays. Creating a cozy, festive ambiance is very important to us.
Regarding the firewood, you make a fair point - our policy of providing a starter log pack while leaving any additional needs up to our guests could have been clearer upfront. Thank you for that feedback, as it allows us to improve transparency moving forward. Clear expectations are key to a lovely guest experience.
We're grateful you could make some lovely holiday memories despite any minor inconveniences. Your insights on areas like the cookware and driveway conditions are also valued, as they help us continually elevate our property for future visitors. We strive to provide a welcoming, comfortable escape, and reviews like yours ensure we're on the right track.
Thank you again for choosing our holiday home. We hope the festive decor and memorable moments with loved ones made this a special Christmas stay. It would be our pleasure to welcome you back soon!
Best wishes,
Angela & Ian
Property Owner
Reviewed by Alison3.4★Dec 2023
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"The heaters were all or nothing having a young child he could easily have burnt ..."
The heaters were all or nothing having a young child he could easily have burnt himself there was no protection around radiators or fire
Dear Guest,
Thank you for raising this important issue regarding the heating systems in our rustic cabin. The safety of all guests, especially young children, is a top priority. While we provide bedroom heaters and a log fire for warmth and ambiance, we recognize the need for caution around these heating sources when little ones are present. We will look into how we can provide this for families with young children.
We're glad everything else was great during your stay and we trust you had a wonderful holiday overall. Thank you for choosing our holiday cabin.
Best wishes,
Angela & Ian
Property Owner
Reviewed by Jeff3.8★Oct 2023
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"Too close to busy road which is thoroughfare to Embo, the headlights shining in at night affected sleep."
Not able to park closer to the lodge. A footpath to the decking would be good so your not walking through wet grass.
Dear Guest, we understand your concerns regarding the road noise and appreciate you bringing this to our attention. While we make every effort to provide a tranquil setting, we aim to set proper expectations about the cabin's location by noting details in our listing and through previous guest reviews.
Regarding the parking and decking access, the footpaths and surrounding areas are outside of our direct control. However, we've raised your suggestion for a walkway to the decking with the landowners to potentially enhance the guest experience moving forward.
We're so glad to hear everything else about your stay was wonderful and trust you had a great time overall. Thank you for choosing our lovely cabin and for your understanding.
Best wishes,
Angela & Ian
Property Owner
Reviewed by Margaret4.4★Aug 2023
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"We booked Blue Pine Lodge for our honeymoon."
The location was really easy to get to and find. The lodge had everything we needed for our week stay. It was well decorated and lovely and clean. It had all the facilities we needed and a lovely seating area out front. We will definitely be back and would recommend to others too!
Dear Sam, huge congratulations on your news, and we are honored you chose Blue Pine Lodge for such a memorable holiday. Thank you for the lovely feedback and we wish you both so much happiness for your future together.
Angela & Ian
Property Owner
Reviewed by Sam5.0★Jul 2023
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"Very clean with comfortable beds& good quality appliances,however,no ..."
Very clean with comfortable beds& good quality appliances,however,no instructions for anything, could really have done with some for the cooker, induction hob has a child lock which took us a a few days to work out, Contact person didn't know much about it either,key safe needs replacing,we had to leave the key on top when leaving, also no fire extinguisher or blanket which I thought was a legal requirement for holiday let's in Scotland ,all in all though still a nice holiday,
Dear John, thank you for the feedback, ensuing our guests have the best stay is our top priority so this is helpful for future guests. We'll make sure the Lodge info pack is updated with cooker instructions and the fire extinguisher and fire blanket are in prominent positions and easily accessible. All in all, we are so glad you enjoyed your stay. Very best wishes, Angela & Ian
Property Owner
Reviewed by John4.1★Jul 2023
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"A really nice and clean property."
We've had a lovely time.
Dear Bob, we are so glad you enjoyed your stay at Blue Pine Lodge, Dornoch really is one of the most beautiful places to visit. Please come and see us again soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Bob5.0★Jun 2023
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"We could not open the key box when we were leaving, but it didn't ruin the holiday!"
Excellent accommodation, didn't want to leave(we don't have a dishwasher)!! Many thanks!
Dear Craig, we're so thrilled you loved the lodge as much as we do and glad you had a wonderful visit to Dornoch. Thanks for the feedback on the key lock box, we will prioritise this. Please come and see us again soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Craig5.0★Jun 2023
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"WOW, WOW, WOW!"
As we walked into the lodge we thought WOW!
The lodge had everything we needed for a wonderful, comfortable holiday. The beds and bedding were so luxurious and comfortable we could have taken them home and replaced ours, if only. We all had the best nights sleep while we were there, which really helped us have a fantastic holiday and did us the world of good.
Thank you so much.
Dear Sheena, your comments make my heart sing as this is exactly how we feel about Blue Pine Lodge when we stay. I'm so happy you had a wonderful holiday in Dornoch, it is a very special part of the world, and I'm thrilled the lodge helped make your visit even more memorable. Best wishes, Angela & Ian
Property Owner
Reviewed by Sheena5.0★Apr 2023
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"Property exactly as described."
Very clean and comfortable. Will definitely return.
We're delighted that you enjoyed your stay at Blue Pine Lodge, and we'd love to see you back in Dornoch one day soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Hugh5.0★Sep 2022
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"A great property."
We’ve stayed in similar cabins before, but they seemed a bit worn and unloved. This property showed that with some modern paintwork and new furnishings that you can really upgrade these cabins. We enjoyed our stay and would come back.
We are so glad you enjoyed your stay and our cabin decor updates, the log cabins have great bones, we've just enhanced them a little. Come and see us again soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Andrew4.7★Jul 2022
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"Blue Pine Cottage is in a community of like structures in a setting not as desirable as the photos show."
The property itself backs onto the road so the main bedroom is about 10 feet from the road with no barrier to prevent the sound of cars. We booked for seven nights but only spent two actually sleeping in the accommodation. It is nicely appointed and has everything needed, except a smart TV. If it were in a different location it could be delightful.
Dear Mr Kirby
We are so very sorry for the inconvenience you experienced at the lodge, we are mindful of the cabin position and try to ensure this is flagged on the website as we appreciate it can be disruptive. We will make sure this is made clearer on the website from now on. Best wishes, Angela & Ian
Property Owner
Reviewed by Morag2.5★Jun 2022
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"The cabin was so lovely."
It was beautifully decorated and we instantly felt at home. We have a fantastic stay thank you.
Thanks for such lovely feedback, feeling at home on holiday is the ultimate goal. Please come back again soon. Angela & Ian
Property Owner
Reviewed by Samantha5.0★May 2022
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"We had a wonderful stay in your lodge, it was really comfortable and well equipped."
The beds were so comfy and really warm too. Our family have been visiting this Dornoch and its surrounding area for 60 years and this visit was as wonderful as the previous 59. Thank you for adding to our memories.
We really appreciate such lovely feedback, Dornoch is a very special place and I'm so glad we were able to add to the wonderful memories you’ve made over the years. Please come back and see us again soon. Angela & Ian
Property Owner
Reviewed by Frances5.0★Mar 2022
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"Had a great week stay beautiful peaceful place to stay enjoyed every day and night away great places to eat nearby if you can't be bothered cooking."
We are so glad you enjoyed your stay, Dornoch is a very special place indeed. Best wishes, Angela & Ian
Property Owner
Reviewed by Douglas5.0★Dec 2021
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"Stayed at blue pine cottage for 2 night."
On arrival the place was like walking into a fridge. No heating on for arrival. So it took over 2 hours to get some sort of heat in the place. No hot water. Was luke warm at best. Shower was more like a trickle of water. Main bedroom window looks on to main road so you hear the traffic going past when your trying to get sleep. Only good things about this lodge was the log fire and the kitchen is well equipped. Definitely not worth the money. Won’t be back!!!!
Thank you for your recent feedback, we are so sorry that your stay didn't go as planned, we want everyone who stays at Blue Pine Lodge to have the most wonderful and stress free holiday.
We're investigating the water issue as both temperature and power are usually very good, we'll make sure thermostats are at the right temperature moving forward. The main source of heating for the living area is the log fire, it's usually pretty reliable to get the cabin nice and cosy very quickly and the heaters in the bedrooms & bathroom have a pretty immediate impact, but again my apologies this didn't seem to be the case for your arrival and I do appreciate how frustrating that must have been.
Your comments on the positioning of the cabin are valid, and we will make sure this is very clear on the website so future guests are aware.
I'll reach out to you directly too.
Best wishes,
Property Owner
Reviewed by Colin3.1★Dec 2021
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"Fantastic lodge for a week's break."
Wouldn't hesitate to book again.
We are so delighted you enjoyed your stay and we'd love to welcome you back, there is so much to explore in this very special corner of the world. Hope to see you again soon, Angela & Ian
Property Owner
Reviewed by John5.0★Jul 2021
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"Perfect,peaceful getaway !"
Such a tranquil spot . Someone mentioned that there was a road that passed by the back of the accommodation , this didn't bother us one bit. It was honestly the most relaxing place to stay and the surrounding areas were beautiful .
Thank you so much for the lovely feedback, we are thrilled you had a lovely stay. Come and visit again soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Maureen4.7★Jun 2021
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"Very happy with our accommodation and communication with the owner very helpful
Thank you"
The cabin is a very special place for our family so we are thrilled that you enjoyed it too. Best wishes, Angela & Ian
Property Owner
Reviewed by Rebecca5.0★Jun 2021
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"We loved the area , Dornoch beach is huge & amazing, also the coastal path along side golf course& beaches is great for mountain biking!"
!
Blue Pine Lodge was was very well equipped, including dishwasher - superb , and plenty cooking equipment(were most self catering fail!), Very comfy bed and log fire is a dream to sit back and relax with a beer at the end of the day.
Thank you for the lovely feedback, you've summed up the Blue Pine Lodge experience in a nutshell. Best wishes, Angela & Ian
Property Owner
Reviewed by Paul5.0★May 2021
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"The place is beautiful, really relaxing and a brilliant location to explore the coasts and waters nearby."
We found the cabin to be really cosy, it felt private enough due to distance from other cabins, the fire was easy to use and very cosy. Good shower and comfortable bed. The one thing to be aware of is that the cabin is next to a road, so very light sleepers might find this a problem. After the first night it was really no problem for us though. I am disabled and experience fatigue and pain a lot, this place was more than comfortable for me. A great break, we would recommend this place.
We are so glad you found the cabin comfortable and enjoyed your stay. We hope to see you at Blue Pine Lodge one day soon. Best wishes, Angela & Ian
Property Owner
Reviewed by Kim5.0★Sep 2020
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