Samstone

25 Customer Reviews

• "The cottage was lovely, homely and comfortable."

  The only gripe was the showers. The downstairs shower was far too hot or anyone to use and no way of altering the temperature. The upstairs shower was marginally better but again minimal temperature control and too hot for most of us. it resulted in us sitting in the bath and showering ourselves with the hand held shower which sometimes soaked the bathroom carpet - not a good idea! We realise that this is an ongoing problem so can probably only be rectified by a new tap in the bathrooms. Other than this we thoroughly enjoyed our stay and felt very at home in a lovely house.

  I'm so so sorry about the showers, that's terrible. Thank you for letting us know, so wecan fix it. I am getting new thermostats fitted on the showers this week - too late for you but hopefully better for future guests. I'm so glad you enjoyed the house otherwise! Property Owner

  Reviewed by Janice4.7★Oct 2024

• "Beautiful location and a lovely house."

  We had a family reunion with 8 adults and there was ample room for all. The bedrooms are spacious and the views are picture-postcode. The kitchen is well equiped for self catering, with a lovely dining area.

  Thanks v much, so glad you enjoyed it and found everything you needed. Very best wishes. Property Owner

  Reviewed by Colin5.0★Oct 2024

• "Superb, comfortable cottage in a beautiful village."

  Thank you so much, I'm so glad you enjoyed the place. I think you got some lovely late summer sun, albeit with a bit of rain!! Property Owner

  Reviewed by John5.0★Sep 2024

• "Lovely house in a beautiful location… very peaceful."

  A few maintenance issues need to be addressed. 1. Downstairs shower temperature uncontrollable (too hot)! 2. Downstairs toilet seat needs attention. 3. Water temperature very hot. Lots of feather bedding and soft furnishings… feathers are coming out! Not good if you have allergies! Overall cleanliness is not good in some areas. (Basins & toilets, etc.) Need a mirror and waste bin in downstairs bedroom. However we enjoyed our stay very much, Henrietta was very kind and considerate. We would certainly consider staying again.

  Hi Alan, thanks very much for the feedback, and for the helpful suggestions. I'm sorry about the maintenance issues, I will make sure they get sorted out. I'm glad you liked the place and would come again despite it all! Thanks for your kind words. Best wishes. Property Owner

  Reviewed by Alan3.8★Aug 2024

• "Home from home, a comfortable cottage for a family gathering in a beautiful location."

  Thank you for your feedback! I'm so glad you enjoyed the place and you felt at home. Property Owner

  Reviewed by Carol4.1★Jul 2024

• "Lovely stay."

  Spacious home with lovely views. Everything you need for a great stay

  That's great to hear, so glad you enjoyed your stay and the place. It can be so beautiful in Spring! Property Owner

  Reviewed by Chris5.0★May 2024

• "Very comfortable and spacious house in a lovely location, ideal for walking and cycling in the area - could only be improved by enclosing the garden."

  Hi Simon, thank you for the feedback, I'm so glad you enjoyed the house and area. Yes, I'm sorry about the garden, it is difficult to shut it off entirely from the road but perhaps something we should look into further. I hope your dog was ok and didn't stray too far! Property Owner

  Reviewed by Simon4.4★Mar 2024

• "It is a beautiful home in a great location."

  For Christmas it was so well equipped-lunch for 12 people! Thank you for the decorations and panettone:) Elaine xx

  Thanks so much Elaine, lovely to hear that the house was able to give you all a Happy Christmas. And glad the panettone hit the spot! All the very best for the new year. Property Owner

  Reviewed by Elaine5.0★Dec 2023

• "We had a fantastic stay at Samstone."

  The property exceeded our expectations in terms of the space on offer and the location which was just lovely. We hope to stay again sometime.

  Thank you so much, that's lovely to hear! I'm so pleased you had a good time and enjoyed the place. Very best wishes and do come again! Property Owner

  Reviewed by Jeremy5.0★Aug 2023

• "We had a lovely holiday, it had everything we needed."

  Lots to see in the local area, some short walks from the house. Two family's came together and had a wonderful werk.

  So glad you enjoyed it, and that there was space for you all! Thank you for the feedback. All the best for the rest of the 'summer'! Property Owner

  Reviewed by Teresa4.7★Aug 2023

• "This cottage is in a lovely location and with great access to some lovely walks and pubs."

  It’s really well equipped and had a lovely clean but cozy feel about it, felt more like a family home than a holiday rental which was lovely. The views were great and the rooms large. A cake and cider on arrival which went down nicely! We enjoyed the Forester as a local supper but wider a field we found the Beckford Arms which was lovely. Had everything we wanted and great and pleasant communications with the owners. Instructions to find it were really good and despite icey conditions it was an easy journey from both directions to the cottage (some of us came from the Bath direction and some from the London and Winchester direction). We really enjoyed our stay here.

  Reviewed by Anne Marie4.7★Jan 2023

• "Lovely location near the top of the hill with far-reaching views to the rear of the property."

  All the rooms were generously sized with a practical layout and more than enough room for a party of 6 people to spread out and be comfortable. Property gave off the vibe of a family home rather than a holiday let, the advantage of this being it was welcoming and homely. A couple of the older seats in the living room will need replacing soon, and we used the cushions from there to bolster the height of the dining chairs as they seemed a little low. Well equipped kitchen, with 2 fridges which we found useful to store drinks in the heatwave. Personally we would have found pasta bowls useful, but that is a preference for our family for some meals. Parking for 2 cars easily, 3 at a pinch, to the side of the building. We'd recommend visiting Compton Airfield (Runway Cafe) to watch the small planes come and go (as seen from the patio at the house) - yummy traybakes and hot chocolate! Plenty of walks from the front door - eg. to Donhead St Andrew, or through the fields at the back of the house. Good selection of maps - in particular the waterproof local area ones in the kitchen (yellow in colour). Thoroughly enjoyed our time there and would happily return.

  Thank you for that lovely feedback. I am so glad you enjoyed the house and area. As you noticed, it has been a family home so it is wonderful that others enjoy it as such too! Glad you discovered Compton Airfield, I haven't been there for ages so good to hear it is going strong. All the best for what's left of the summer. Property Owner

  Reviewed by Philip4.7★Aug 2022

• "Samstone is a lovely, spacious and very clean property."

  It was also very well placed during the heatwave as its location meant we had a perfect cooling through draught with windows open front and back. The garden was a lovely bonus as it was the perfect place to sit and read and enjoy the compete peace and quiet broken only by the occasional squabbling crow! I would highly recommend this property.

  Thank you so much for writing, that is great to hear. I'm glad you enjoyed the place, and well done on managing the heat - what times we live in! Property Owner

  Reviewed by Lucy5.0★Jul 2022

• "The property is absolutely beautiful we all loved it."

  The downside for me was that the house was very dusty and had loads of cobwebs everywhere, I know with an older house you expect this but clearly the carpets etc had not been cleaned properly, we tried to Hoover but the vacuum wasn’t working very well. The furniture is old but was comfortable, I didn’t like all the feather stuffed furniture and bedding. The garden is beautiful! But be aware that the garden lawn is not really toddler friendly as it has a large slope so had to walk around constantly watching the little one and made garden toys hard to use. But on the whole I would recommend this property highly. The area is beautiful and so peaceful, close to a lot of amenities and places to visit, Longleat safari is a must.

  Dear Karon thank you for your feedback. I'm so glad you liked the house and area, it is lovely at this time of year. So sorry about the cobwebs, that shouldn't have happened, we'll make sure it doesn't happen again! Enjoy the rest of the summer. Property Owner

  Reviewed by Karon4.4★Jun 2022

• "A wonderful cottage set in peaceful and beautiful surroundings."

  Plenty of space and well kept garden. Very helpful owners giving us useful upfront information. A great area with plenty of walks which our little dog enjoyed. It felt like a very comfortable home.

  Thank you Frances, that's great to hear! I'm so glad the dog enjoyed it too ;-) All the best for the new year. Property Owner

  Reviewed by Frances4.7★Dec 2021

• "This was a perfect home for 6 friends to share and explore the walking in a beautiful part of the country."

  The house was warm and welcoming and had all the facilities we needed. Local information was a great help. Thank you.

  Thank you so much Sue, I am so glad you enjoyed it. It's lovely when people enjoy something one loves oneself. I'm glad you found your way around ok and I hope the weather allowed you to get some views! Property Owner

  Reviewed by Sue5.0★Nov 2021

• "It was a very smart and comfortable accommodation ."

  Each room had a beautiful view. The kitchen was a good size and the living room was very spacious. We spent some time out in the garden. We visited a lot of interesting places in the vicinity like Stourhead at Mere, gold hill,shaftesbury cathedral, Kingston lacey, durdle dor, lulwoth cove, sandbanks etc

  Reviewed by Anjum4.7★Oct 2021

• "We highly recommend this beautiful, peaceful cottage."

  It was very clean with lovely large rooms, a well equipped kitchen and a beautiful garden with amazing views, where we had lovely evenings playing Badminton. We visited NT Stourhead, Kingston Lacy and Stonehenge and even had a race up the famous Gold Hill in Shaftesbury. There are loads of lovely countryside walks to go on nearby. We had a marvellous week enjoyed by six adults and one dog! Thank You!

  We are delighted that you had a good time and enjoyed exploring the area - and are particularly impressed by the race up Gold Hill! Thank you very much for your feedback. Property Owner

  Reviewed by Alison5.0★Sep 2021

• "The house was as big as we expected and set in a on beautiful location with views to the hills of Cranbourne Chase."

  We enjoyed a glass of wine sat on the terrace looking at the view and deer spoting ! We played golf and can recommend the nearby Rushmore Park course which is a great course in a wonderful country setting. The house and location exceeded our expectations . we had a wonderful week.

  Reviewed by Roger4.1★Sep 2021

• "Cottage was great, only downfall was little things like ironing board, very old."

  But other than that place was fantastic, would stay there again, thinking of booking again soon

  We are glad you enjoyed your stay and will be delighted for you to come back to Samstone. We take the comments onboard regarding the ironing board. Property Owner

  Reviewed by Micheal4.7★Aug 2021

• "Positives: - Large rooms - Nice towels - Good bedding (although summer duvets (not 10."

  5 tog) would have been preferable) - Great views - Ample parking for 3 4x4 cars Negatives: - Lack of cleanliness - kitchen and upstairs carpets were dirty (as property accepts dogs this was understandable for downstairs but we did not expect the upstairs bedrooms to be quite so grubby/stained) - Upstairs bathrooms were carpeted which we did not feel was ideal - The under oven drawer was dirty as was some of the kitchen equipment (the small roasting tray in the property was dirty, and the garlic press in the drawer still had old garlic in it had not been washed up properly) - No handle on fridge door, just a grubby, tatty bit of plated fabric - Large dust balls in the downstairs bedroom - The games that were provided were very dusty - The ironing board was poor (useless!) - During Covid we felt that the property should be spotless - Lack of equipment in the kitchen i.e. a tiny old microwave, No baking sheets, only two large saucepans bearing in mind the property was for eight people, no large serving dishes, only two sharp knives (one small one large plus breadknife) - Only one small fridge despite plenty of room in the utility for a second fridge (one fridge is not enough for eight people for a week) - Property sleeps eight but there was only soft seating in the lounge for six which was fairly old and uncomfortable - Only one TV for eight people (Could easily provide additional soft seating and a TV on the extra large landing) - Far too much ‘personal’ items about the house (old bedding in cupboards and drawers, a real stuffed owl in the bedroom!, old gloves and gators in the drawers) - Cleaning products, including bleach, in an unsecured low cupboard (despite high cupboards in the utility room which could of housed these) - Although we were warned in advance, the hot water was dangerously hot - Cup full of cigarette butts outside the French doors - Property says it accepts dogs however the garden was not at all secure, and would not have been secure for children either. The end of the garden had an 8 foot drop that was not secure. We feel gates are required to stop children/dogs running straight out to the road As this space does not seem to allow photos to be uploaded, I have also sent an identical email with photos attached.

  We are very sorry that the house didn’t meet your expectations, and hope you were able to enjoy your holiday despite this. Thank you very much for the detailed feedback, it is really helpful to know where we can improve things and we will certainly take your suggestions into account where we can. I am sorry you didn’t find the cleaning up to scratch – that is a first for us, clearly unfortunate and not something that will happen again. Property Owner

  Reviewed by Kerry3.1★Aug 2021

• "Comfortable and well equipped house in beautiful, peaceful surroundings."

  Perfect for a family get-together.

  Reviewed by Sheila5.0★Jul 2021

• "This was an absolute winner!"

  We've stayed in lots of rentals, but the combination of the amount of space in the house and the view from the windows and terrace out onto the pretty garden, across the meadows and over to the hills beyond made it a perfect place to stay. It was so quiet and peaceful, you could hear and watch the birds soaring overhead, & lay on the lawn and watch the clouds go by. We walked locally, visited NT Stourhead & Montacute, Abbotsbury Subtropical gardens (fabulous), and art galleries and shops in Salisbury, Shaftesbury & Dorchester. A lovely meal eaten at The Forester in Donhead St Andrew, the staff were very friendly and covid-safe. A great place to celebrate a special birthday. Many thanks!

  Reviewed by Susan5.0★Jun 2021

• "The house was very comfortable with amazing views."

  The kitchen was equipped with everything we needed. We enjoyed walking across to the Foresters Arms in Donhead St Andrews & The Benett Arms in Semley.

  Reviewed by Rosie5.0★Jun 2021

• "Beautiful house with the most stunning of views."

  Really well equipped and furnished. We would have no hesitation in booking this property again and recommend Sykes, faultless service all the way through. Thank you

  Reviewed by Robert5.0★May 2021

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