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"What a wonderful property."
It had everything we needed and more. The high specification were superb along with it's beautiful location. A truly lovely holiday.
Reviewed by Yvonne5.0★Aug 2024
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"The accommodation is lovely."
Everything is finished and decorated to a high standard. We had a problem with the sink plunger in the bathroom, which was fixed quickly for us. Once we knew how to work the blinds, we had a great stay. The apartment is in a good location and the cinema room is ideal for lazy evenings. The kitchen table is slightly too big when there are 5 adults , a toddler and two children under 7 to get round easily, but we managed. We would definitely return.
Reviewed by Alison5.0★May 2024
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"Exactly as advertised “luxury “ we had a fabulous stay."
One slight comment, maybe a mind the step sign on entering the apartment.
Reviewed by Melody5.0★Apr 2024
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"Excellent property in a beautiful area"
Reviewed by Anne-marie5.0★Mar 2024
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"Lovely apartment very clean lots of cutlery and utensils everything was useable we have stayed at places before and had to wash items before using them not the case here ."
Beautifully furnished throughout, ideal location for walking and visiting local attractions. Would highly recommend and would stay again thank you .
Reviewed by Nicola5.0★Mar 2024
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"Property needs a thorough, deep clean."
It is not luxury and should not be advertised as so. Basic towels, basic kitchenware, to not even leave a dishwasher tablet, tea towel etc I don't feel is suitable. For a weeks stay. No welcome basket.
It was nice but the cleanliness spoilt it for us, having to get it cleaned again and vacate the property on your holiday is not acceptable.
A hoover, mop should be available which other people have commented also.
Thank you for your feedback. We would just like to take this opportunity to reflect our views on this matter… You contacted us on the day of your arrival to inform us that the apartment was “lovely, but not very clean”. We amiably responded the same day to try to resolve your complaint as soon as possible. We were shocked by your claim so requested that you send over the photos, as you had offered, and even addressed it with our cleaners whom provided us with their own photos of the clean apartment after they had finished it prior to your arrival. We were astonished to see that the photos you sent showed close ups of a small amount of dust/crumbs in a few nooks and crannies within the apartment as well as a few bits of fluff on the stair carpet. We had asked you for more photos as the images you sent us did not justify the request for another full deep clean (the following day after you had already stayed for 1 night) to which we feel you went out of your way trying to look for more minor problems (e.g climbing on top of the beds to take photos of the headboards which are higher than standing height and an estranged cobweb on one of the ceiling corners). You implied that the kitchen was dirty and that you had cleaned it up yourself but failed to provided any supporting photos of this. You also mentioned that the dining chairs were covered in ”fluff” to which we explained that it was the filling/stuffing (not dirt) and even pulled it out and provided evidence of this following our visit. Nevertheless, as we value all of guests we did, as promised, head along to the apartment and do a thorough hoover and dust throughout (including mess created by your 1 night stay). We do, however, stand by our decision not to do another full deep clean as we found that the apartment had already been soiled. We would also just like to mention that we used to provide a hoover within each apartment but swapped this over for a large sweeping brush and handheld brush due to the hoovers repeatedly being broken by guests. Our cleaners do an amazing job (as so evidently seen by many of the glowing reviews we have received). We are not denying the fact there may have been a few odd crumbs left behind by human error, but as means to rectify this we personally came to do a full hoover during hours convenient to you that you specified you would already be out. With regards to providing ‘no welcome basket’, it is not currently feasible for us to provide this based on our properties’ affordable prices and taking into account fees, utilities, cleaning costs and expenses.
Property Owner
Reviewed by Vicky2.8★Feb 2024
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"Had a great holiday, fantastic accommodation!"
Reviewed by Philip5.0★Feb 2024
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"Lovely apartment and you can tell money has been spent on doing it up."
Really comfortable bedrooms and the cinema room- stunning!!!! Showers powerful and the bath is huge!!!!
Loved the upstairs bar area with hidden Marshall speaker fridge and neon sign. Sofas were really comfortable too!
Only and very minor gripes/ observations - upstairs shower is very slow to drain so be cautious, towels- on the small side lol it’s a luxury property- surely bath sheets rather than bath napkins as we called them? Kitchen - oddly the only place we have stayed where there are no ‘bits and bobs’ from other guests like foil, salt and pepper, clingfilm and no dishwasher tablets provided and only 1 tea towel. Microwave very loud and not sure if that’s a potential future fault?
Lastly the place is opulent and the dining table matches that but is far too big for the space. We had to plan the order of who was sitting where so the last person didn’t have to try to pass anyone else already seated.
Again none of those big issues but observations on things that could maybe be considered.
Would we stay again- yes without a doubt!
Reviewed by Philippa4.4★Dec 2023
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"The property was very well maintained and finished."
We had no questions that were not already answered in the advert. Couldn’t fault the stay. Well done
Reviewed by Zac5.0★Oct 2023
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"My family and I thoroughly enjoyed our stay at the Queen Elizabeth suite."
We highly recommend a vacation there to our friends and family. We we're impressed with the whole suite especially the comfortable and cosy cinema room to relax with a movie and drinks. The views and surroundings countryside are beautiful, it is the perfect base to enjoy days out in Northumberland, the North Pennines and the Lake District. Thankyou for a lovely stay.
Reviewed by Russell5.0★Aug 2023
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"First impressions = WOW!"
We stayed here for a family holiday base for 5 adults, 1 child and 1 infant.
We initially had a few issues - i.e - upstairs shower room door seal broken and immediately created a pool of water if ran water, no hoover present in apartment (although hard floors, there is carpets in bedrooms etc so a hoover is definately essential), water in both showers where a VERY slow drain.
One message later - the owner of the property swiftly dealt with all the issues within 24hr (even after being out the day herself)... also adding to this 'she was so lovely and down to earth to talk to also' :)
New seal on bath was fitted next day....and a hoover was kindly lent so we could keep ontop of our own accumulated dirt (i can see why there wasnt a hoover wasnt present on arrival if people break ones that are put in there originally (which maybe a henry hoover may be the answer (the nokia of hoovers - think youd need a bomb to break these things) lol.
Also drains free flowing after visit.
Anywho.... the week stay was just WOW.
The apartment - although being on the top floor - was WELL WORTH THE CLIMB.
the decor... beds...showers.... everything about this place, including the views where lovely. :)
Thankyou to sykes and the owners for this previous week.
We all loved it :)
Reviewed by James5.0★Aug 2023
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"We had a wonderful time as family of 4 at the Queen Elizabeth suite."
Incredibly comfortable accommodation and thoroughly enjoyed the cinema suite! Brilliant location and Stanhope itself had lots of lovely food and other shops just moments away, along with the river walk and stepping stones!
Reviewed by Georgina5.0★Aug 2023
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"Fabulous apartment very tasteful."
Would love to stay again. Five star.
Would be useful to have had a hoover or brush ... sad I know but if we dropped anything on floor we could have cleared up ☺️
Reviewed by Jane4.7★Jun 2023
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"We had a lovely stay at the Queen Elizabeth Suite."
It was very modern, with a luxury element. We especially enjoyed the cinema room upstairs, it was perfect to relax in after our days exploring. The local train ride was a hit with our boys and also the stepping stones and park just down the road which was only a short walk. They also loved visiting the beaches, which are beautiful! If there was one thing that would have made the stay even better it would be if all the windows locked properly and the front door maybe had an extra bolt to lock it. As we stayed with children it was just something that we had to really watch, that being said we all had a fab time and would definitely stay again.
Reviewed by Alison4.4★May 2023
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"Beautiful apartment conversion, fitted with good quality fixtures and furnishings, ideally located for wandering into the village centre or for walking in the dales."
Some maintenance and cleaning issues during our stay which were all reported to the owner. Freezer is a fridge with ice box rather than full freezer - important for big families to know!
Hi Clare, thank you for your honest feedback. We are always grateful to receive constructive comments, and following on from this we have addressed the maintenance and cleaning issues reported to us. We have also replaced the fridge-freezer appliance in Queen Elizabeth Suite with a brand new full under-counter freezer in hope that this will be more suitable for our guests. We hope to see you again in future! Warm regards, Rachael & Ashleigh
Property Owner
Reviewed by Clare3.1★Feb 2023
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"We thoroughly enjoyed our week's stay at Queen Elizabeth Suite."
We have stayed in one below before and both are spectacular.
Spacious, comfortable and spotless.
The bedrooms are comfortable and spacious and have lovely furnishings and decor.
The cinema room was fab. Really comfortable sofa with plenty of room for 6 people. And great for movie nights.
Great sized dining table and good sized kitchen.
It would be good to have some larger pans as not big enough to cook for 6, but that is the only thing and we mainly ate out at the lovely pubs and takeaways around the area.
Lovely mini balcony to sit out and take in the amazing views.
The only other thing that would benefit is having a hoover and mop so that people staying can hoover any bits upon leaving, and any crumbs in the kitchen.
In a perfect location for exploring stanhope.
Highly recommend, and will definitely return again.
Reviewed by Michael5.0★Jan 2023
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"An amazing property in a beautiful area especially just befor Christmas."
Will definitely be booking again
Reviewed by Jordan5.0★Dec 2022
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"WOW!!!"
!! Absolutely fantastic apartment. Decorated to the highest standard. We all loved it. Big enough for 6 adults and a baby to be very comfortable. Stanhope is a very friendly village. Even though it rained we were able to snuggle up in the warm very roomy cinema room. Just what we all needed for a long overdue catch up. Highly recommend the Queen Elizabeth Suite. We will be back soon.
Reviewed by Yvonne5.0★Dec 2022
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"Loved the new lounge area, works great for 8 guests."
Key lock still not working
Reviewed by Gill5.0★Nov 2022
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"Superb"
Reviewed by Jerry5.0★Sep 2022
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"Lovely support from Sykes Cottages and a brilliant stay in this great property."
Reviewed by Karen5.0★Sep 2022
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"The Queen Elizabeth suite was perfect for our family of seven."
The place was spotless and the beds were very comfortable.
We found everything we needed nearby.
Reviewed by Meryl5.0★Mar 2022
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"The house was lovely."
Spacious bedrooms and just as we expected. It made a great base for to get out and about in the area.
One point to note is that it might be challenging to prepare a meal for 8 adults in the kitchen with the equipment and that cooker. Ok though if you plan to eat out or get takeaways.
Reviewed by Leigh4.7★Feb 2022
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"Fabulous property, amazingly clean and modern with a Perfect location."
Nice welcome back and bottle of bubbly we had a fabulous time would recommend and definitely return.
Only feedback could have done with more chairs in lounge.
Reviewed by Gill4.7★Feb 2022
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"Lovely clean well equipped property in a lovely village."
Reviewed by David5.0★Oct 2021
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"Needs a teapot."
Great walking area.
Could have had more info about attractions in the area.
Reviewed by Frederick4.1★Sep 2021
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"Lovely apartment good location."
Reviewed by Barbara5.0★Jun 2021
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"Slight problem picking up keys to accommodation ."
You told us on various emails time of entry 3 pm in fact the owner had told you entry was 4 pm . Lucky enough the cleaners where there to let us in . Donald
Reviewed by Donald5.0★Sep 2020
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"This was a lovely apartment in a very picturesque area of the country."
Reviewed by Gillian5.0★Sep 2020
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"Great location central to many attractions
Situated in a lovely village with ..."
Great location central to many attractions
Situated in a lovely village with many shops , pubs and take always and cafes within minutes walk of the acvomadation
Reviewed by Wendy5.0★Aug 2020
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"Great base for attractions near Durham"
Reviewed by Claire5.0★Aug 2020
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"The Queen Elizabeth apartment was absolutely stunning , immaculately clean , excellently facilitated,the welcome pack of wine and chocolates was a lovely touch too,its a credit to the owners."
The area of Stanhope is a great breakaway, even tho we were only an hour away from home it's a lovely place to visit. There isnt one fault I could give and certainly would be staying again.My family and I had a great weekend.Thankyou
Reviewed by Claire5.0★Jan 2020
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"This was a beautiful apartment."
Decor and furnishings were great bathrooms and kitchen were of high standard and well equipped and everything was spotlessly clean . If I had any criticism it would be that the fridge was a bit small for a party of eight. All in all superb accommodation.
Reviewed by Jeanette5.0★Oct 2019
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"The apartment was centrally located with shops pubs and take aways within 5mins walk."
The swimming pool looked ace (we didn’t go as it was so busy on a hot bank holiday weekend) and the park was lovely. The Ford next to the park was brill fun and kids loved it!!
Apartment was beautifully decorated, immaculate and well equipped and it was lovely to receive a bottle of fizz and box of chocolates on arrival, thank you
Reviewed by Julie5.0★Aug 2019
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"The apartment was so clean and well presented!"
We could have used more hanging space- there is no dryer and also we had rain everyday. Apart from that, the flat was more than we could have expected- lovely. We were worried about the on-street parking only, but there was plenty of space. We especially enjoyed the (mostly) independent shops being close, cafes, bakers, butchers etc. as well as a Co-op for all the rest. At the same time, a 10 minute walk took us right out into beautiful countryside.
Reviewed by John4.7★Jul 2019
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"Beautiful accommodation in a great location."
Reviewed by Janine5.0★Apr 2019
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"Very, very comfortable apartment."
Our extended family also had the Queen Anne apartment and we were accommodated perfectly. I would recommend and hopefully return one day.
Reviewed by Gill4.7★Dec 2018
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"Really spacious, great location and had everything we needed
Beautifully decorated to and to a high standard"
Reviewed by Lynsey5.0★Aug 2018
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"Potatoe pealed & oven proof dish needed."
Oven & fridge not big enough for 8 people.
Reviewed by Emma4.7★Aug 2018
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"Wonderful, high spec and well appointed property."
Rachel, the Manger was really welcoming and attentive upon arrival. cannot fault anything at all, cleanliness was of the highest order.
Stanhope is a little gem of a hub to go exploring the North pennines, highly recommend.
Reviewed by Nigel5.0★Dec 2017
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"The apartment was absolutely gorgeous, with a clean and modern design finished to a very high standard with lots of extras like flowers, wine and chocolates on the pillow."
It covers 2 floors and accommodated 7 of us very easily.
Reviewed by Michelle5.0★Mar 2017
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"Welcome was fantastic."
The owners were lovely and very willing to go the extra mile to help and to sort out any difficulties or questions. With 4 children I was worried that it was going to be difficult to keep them occupied but far from it. The location was great! Loads to do whatever the weather - from the Roman fort and Bowes museum, Durham cathedral and steam rains for the culture, to standing under a waterfall after a fabulous and free walk in the Pennines. The heated open air pool in Stanhope was great. Lots more to do. At the end of a busy day the apartment was perfect for families. Easy to cook and wash - loads of cutlery and crockery so that you don't have to run the dishwasher between every meal as in many properties. Clean, hot showers and both showers can be used at the same time without loosing power.
The fresh local eggs on arrival (as well as other goodies) were just the perfet bonus! Recommend to everyone.
Reviewed by Jacinth5.0★Aug 2016
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