1 Claire House Way

31 Customer Reviews

• "The house was amazing!"

  Extremely well finished and a very homely feel - not that you were just staying in a soul-less holiday house. I would say it allows dogs rather than being dog friendly. There is a huge emphasis on not allowing dogs on the sofa or upstairs, which is detailed before booking so you know what you’re getting, but as a family dog who has the run of the house at home it made things a little stressful when sat at night. That said, it wouldn’t stop us booking again - we are already planning to do so!

  Reviewed by Alison4.7★Oct 2024

• "Really lovely house, easy walking distance to the centre of town and the castle."

  We loved the high ceilings and well-equipped kitchen. We did have an issue with the kitchen taps but the owner was very responsive and sorted it out quickly.

  Reviewed by Fenella4.4★Oct 2024

• "Lovely property in great location for shops and restaurants only 10mins walk."

  10mins to Bowes museum which is fab. Inside property quality fittings and decoration. Nice to have a garden busy road nearby so there is traffic noise outside. I would highly recommend this property.

  Reviewed by David4.7★Sep 2024

• "Beautiful house."

  Lovely decor & finish, clean with everything we needed. Enclosed garden with furniture- perfect for the dog. Welcome groceries very well received- thank you. We’ll definitely be back.

  Reviewed by Heather5.0★Aug 2024

• "Very nice property Excellent location and would definitely book again."

  Reviewed by David5.0★Aug 2024

• "Lovely cottage great location only thing we don’t like was the comfort of the beds ."

  . really poor mattress on all the beds.. and the sofa wasn’t very comfortable and really low down.. sounds minor but when you have been out all day you want to relax and get a good nights sleep ..

  Reviewed by James4.4★Jul 2024

• "We loved the place, great value for money and we'll be back!"

  Only minor feedback is that the instructions for directions could be clearer. Took us a while to find it. Maybe mention in the pre-check in email that access is via the hospital?

  Reviewed by Heather5.0★Jul 2024

• "The house is spotlessly clean and well kitted out with kitchen items and towels."

  The beds were comfortable. The welcome pack was indeed welcome. The only criticism is because we are an older couple with dodgy knees and hips: the sofa is very low which can, in our situation, be quite an issue. Younger or more flexible people would have no complaints staying at the property. Directions to the property could be better. To access the parking in front of the house you have to locate the entrance to the Richardson Community Hospital on Victoria Rd, drive through the car park onto Claire House Way.

  Reviewed by Janet4.7★Jun 2024

• "Quiet though convenient location for the town centre."

  Property in very good condition and the garden caught the afternoon sun, however the coffee table was way too large for the living area and there were no spirit tumblers or pint glasses. I personally found the pillows and duvet quite poor, otherwise it was well equipped.

  Reviewed by Barry4.7★May 2024

• "The accommodation was absolutely lovely."

  We had a great break and would return again. Can recommend to anyone.

  Reviewed by Brian5.0★Apr 2024

• "Fabulous home in Barnard Castle, furnished and decorated to a high standard with everything that you need including dishwasher and washing machine and tumble drier."

  Clean and very close to the center of town for the many bars, restaurants and cafes. Parking for 2 cars in the drive. Enclosed garden was perfect for our dog. Note that dogs are not allowed upstairs but this wasn't an issue for us at all. We are a family of 4, 2 kids and a dog. Property is quiet and comfortable and would highly recommend.

  Reviewed by Craig5.0★Apr 2024

• "Thankyou very much for cosy and comfortable stay in a lovely property"

  Reviewed by Michelle Devereaux5.0★Apr 2024

• "Very tidy and well appointed property, in a good location."

  Beds comfortable. Only negatives : sofa was too low for us (middle aged couple with stiff knee s!) ; boiler label indicates it hasn't been serviced for several years.

  Reviewed by Clifford5.0★Mar 2024

• "We loved our stay at Claire House in November."

  It was cosy, well equipped, had everything we needed. The garden was perfect and safe for our little dog. Property was comfortable, quiet spot but 5 mins from the main high street. Will definitely stay again and recommend. Thank you.

  Reviewed by Hazel5.0★Nov 2023

• "Even the Premier Inn provide hand soap!"

  Difficulty of stairs should have been mentioned in description. We had a real performance to guarantee that the toilet seat had been fixed before arrival. Furniture needs updating or replacing, springs coming through king sized mattress and dining chairs. Bedside tables only low boxes. Sofa too wide and low, cushions too soft. Nowhere comfortable to sit. Equipment not working e.g. radio and hoover. Claims to be dog friendly, many notices up prove not so. Items provided such as washing up liquid, loo roll, washing liquid etc.very cheap. No extras such as cling film or foil. Food from previous guests left in cupboard. Only one hand towel per floor and only one tea towel. Overall felt very cheap, which is a shame because it is a beautiful property in a fantastic location. The finishing touches let it down. It felt like the owners were just trying to make as much money as they could out of you. We do appreciate that it is a business, but there was a distinct lack of customer service.

  Thank you for your feedback. We are disappointed to hear that you weren't fully satisfied. This is very surprising, as 1 Claire House Way is one of our most popular properties in the Barnard Castle area; and we receive fantastic reviews overall. Regarding items not available in the property, it is a self-catering cottage, therefore the owners are not at liberty to provide such things as cling film, etc. Guests are expected to bring their owner provisions for their stay. furnishings and soft furnishings are all subjective, we are sorry these weren't to your taste. There are a couple of signs politely asking guests not to allow pets upstairs or on furniture. We advised the owners to provide these as not all their guests will be pet owners and they have to be more mindful of them. In terms of the hand towels, the cleaning company should have left more however if you had contacted us or the owner they could have supplied more. We are sorry that this property proved not to be the correct one for you. Property Owner

  Reviewed by David2.8★Oct 2023

• "Beautiful house tastefully decorated nice garden to sit and relax well located ..."

  Beautiful house tastefully decorated nice garden to sit and relax well located for walking in to town and visiting local attractions we had such a lovely holiday and would definitely recommend and we will be visiting again, and the welcome basket was a lovely touch

  Reviewed by Jean5.0★Sep 2023

• "Lovely stay, super clean and great location."

  Would recommend.

  Reviewed by Nicola5.0★Jul 2023

• "Beautiful property, which has everything needed, great location and close to the town, along with some lovely walks and places to visit."

  Sadly, let down by the overall cleanliness (toilet dirty, floors still with dog hair, beds not made and more) and not being ready for our check in time. Owners very helpful when first notified and some things rectified. However, follow up text to owners not responded to, leaving us to contact Sykes, which was disappointing. There is a washing machine available which is missing from the listing.

  Reviewed by Karen3.8★Jun 2023

• "Lovely house, our second visit and I expect we’ll be back again."

  Reviewed by Ross5.0★May 2023

• "Thoroughly enjoyed our stay and will definitely use it again."

  Reviewed by Baz5.0★May 2023

• "The house was in a perfect location and close to town."

  It was quite difficult to find though as it's not clear from the directions that you have to drive through the entrance to the hospital. It would help people find it if this could be included. We had a wonderful stay and would certainly stay again.

  Reviewed by Susan4.7★May 2023

• "This is a beautiful house in a great location."

  We had everything we needed during our stay Everywhere was spotlessly clean and of a very high standard The enclosed garden is private and was ideal for our little dog to have a potter round The house is ideally located for walking to all the amenities in Barnard Castle The lovely hamper was an added bonus We look forward to visiting again and recommend it highly

  Reviewed by Kaye5.0★Apr 2023

• "Very nice property, very clean and tidy, only things to note 1 no bin liners provided 2 could do with small tables in living room to place drinks on when watching TV."

  3.TV,s in Bedroom would be nice Only little things but this property is so close to being perfect, really enjoyed our stay.

  Reviewed by Andrew4.4★Mar 2023

• "Beautiful property, really well kept and clearly a lot of thought has been put into the detail of what is there for you to be able to use during your stay."

  The welcome hamper really was welcome ! Great location and would definitely go back.

  Reviewed by Sarah5.0★Feb 2023

• "We had a lovely stay in 1 Claire House."

  It's in a great location, with a 5 minute walk to the town centre. The house was spotless and it was lovely to receive some welcome gifts on our arrival. The accommodation is very comfortable and the layout is great for a family. Barnard Castle area is great for a short visit with plenty to do in the town and the amazing Tees valley and Pennines close by.

  Reviewed by Chris5.0★Dec 2022

• "A stunning property."

  We thoroughly enjoyed our stay and will definitely return.

  Reviewed by Charlotte5.0★Dec 2022

• "We have had a lovely holiday, weather has been kind to us."

  The property is one of best that we have stayed in, very well equipped, warm, quiet, with high quality fittings and finishings. Parking & location are very good. Leisure facilities close by. Lovely enclosed private garden. A few little touches would enhance the property further, a non slip shower mat along with a soap dish & a little more support in the lounge furniture. Would definitely recommend & return for another stay. Thanks for the lovely welcome pack, much appreciated.

  Reviewed by Dave4.7★Nov 2022

• "Lovely property, well appointed, hopefully return next year !"

  Reviewed by Jeremy5.0★Nov 2022

• "This property is one of the best I have stayed in it had the wow factor that's ..."

  This property is one of the best I have stayed in it had the wow factor that's for sure it had everything you needed as soon as we walked in we knew we would be happy for a week including the fantastic location

  Reviewed by Stephen5.0★Sep 2022

• "A really lovely house, great location too and we’d definitely recommend a stay to anyone visiting Barnard Castle."

  Reviewed by Ross5.0★Sep 2022

• "Immaculate property."

  Couldn't fault it. Had everything you could need.

  Reviewed by Lawrence5.0★Sep 2022

• There are no reviews featuring this term Show all reviews