-
"The cottage and garden are in need of some maintenance."
It was disappointing to note that the front door and garden were untidy with hose and broom just abandoned. Inside the general cleanliness was minimal and required (on day one) us to purchase toilet rolls and kindling whilst noting that the kitchen roll was virtually empty. Used kitchen scourers were also left (unhygenic) The ash tray for the burner was also full and had to be emptied. Fire blanker and extinguisher were hidden away and it would have been difficult to access if required. The central heating was turned off and but later rectified by the landlord. There was also a leak onto a bed from a velox roof window. Overall a disappointing experience.
Unfortunately you arrived and settled in well in advance of the arrival time meaning that we were unable to complete the changeover to our satisfaction as I explained to you on the day. We were happy to adjust the heating times within 15 minutes of your request. You can easily reach both the fire blanket and extinguisher when standing in front of the hob. There are no roof leaks - guests had left the window slightly open.
Your attitude was very disappointing when we tried to welcome and accommodate you.
Property Owner
Reviewed by Anthony David2.8★Oct 2024
-
"Lovely old stone cottage in a great position within Staindrop village."
Very handy for the Spar & the exceptionally welcoming pub. The house had everything we needed for a comfortable stay and the log burner made for a cosy evening.
Plenty of local walks through the surrounding countryside and only 15 to 20 minutes drive away from many other attractions such as High Force waterfalls.
This is one we will be coming back to again.
Reviewed by Angela5.0★Sep 2024
-
"We enjoyed our stay at Sunny Cottage."
It was comfortable, good parking, shop nearby. Lots of lovely places to visit & good walking especially with a dog! The only comment I would make is that access to the shower with the fixed screen, high side of bath & narrow access were a bit difficult for those of us who are not as flexible as we once were! Might be worth mentioning this in the details!
Reviewed by Maureen Patricia3.8★Aug 2024
-
"Just got home from a lovey week away at Sunny cottage."
Sunny cottage is a cute cottage set right on the green with lovely dog walks right on your doorstep. The cottage was clean, tidy and equipped with everything you could need for your time away. Will definitely be back.
Richard, Diane and their two fur babies.
Reviewed by Richard4.7★Jul 2024
-
"We found Sunny Cottage to be very clean, well equipped and comfortable."
We enjoyed reading about the history of the cottage and really appreciated the contact we had from the owners. We found lots of lovely walks around the area which we enjoyed with our 2 dogs. We will definitely return.
Reviewed by Carolyn5.0★Jun 2024
-
"A lovely looking cottage in a superb quiet location with bags of character, lovely wood burner and generous supply of logs, but needs a good spring clean and some maintenance on it."
We understand it’s an old property and it’s unlikely things will be straight and smooth; and we love all that character, but it’s no excuse for cleanliness and what looks like poorly executed DIY. I won’t list everything but for example dusty radiators, dead flies in the wall lights and windows, grotty sealant around the shower screen, white stuff stuck on the walls, dirty sockets and light switches….and the fixtures and fittings, gaps around sockets, bedside cabinets that fall apart and aren’t painted properly, architrave that doesn’t reach the floor, bathroom sinks with wood wobbling behind them (you can actually see in the pics) and that you can get your hand behind, bedroom lights that don’t work, paint on unpainted surfaces, fitted sheets that are way too big…
I did feedback to the owner on the first evening and they said they’d talk with the housekeeper, but a phone call or even a visit wouldn’t have gone amiss.
A few days in here fixing things and it would be a beautiful place.
I am surprised by your review as you texted
I must say the beds are very comfortable (I’ve slept very well), and it’s lovely and quiet in a beautiful location. The wood burner was amazing the other night and the character of the place is superb.
Having then drunk the complimentary wine you decided to try for a refund ….,
The hygiene issues are pretty desperate stuff - you would have to stand on a chair to find a fly in the uplighters and the radiators are dusty because they have fitted covers on them, but your interior design and decorating tips are most welcome ….
Have you considered Travelodge ?
Property Owner
Reviewed by Kevin2.5★Jun 2024
-
"We had a lovely relaxing stay in charming Sunny Cottage and look forward to booking again."
Great location for trips out, nice welcome pack. Very clean, warm & cosy with everything we needed. Pretty dog safe garden with lovely outlook.
Reviewed by Ann5.0★Jun 2024
-
"Had a lovely few days at this well equipped and comfortable cottage- perfect for a relaxing break
Had everything we needed and lovely wee dog safe sun trap to sit in at the front
Bed was comfortable, bathroom small but functional and kitchen cosy and practical
Loved the welcome pack too !"
Easy access to shops, pubs and beautiful surrounding scenery
Very good communication from owner - will definitely return x
Reviewed by Amanda4.7★May 2024
-
"The beds were very comfortable, cleanliness was to a high standard, outside area and seating very good and secure for our dogs."
I would have liked a hoover designated for the property and not shared with next door as I like to ensure a property is clean when I leave.
Lovely location, walks form the door, a great spot for exploring the area, thoroughly recommend.
Reviewed by Elizabeth5.0★May 2024
-
"This is a lovely cottage and had all the facilities that we needed."
It was just myself and my husband with 1 little dog and the weather was perfect so was able to sit outside in the garden. This cottage is only small so anymore than 3 people in it i think you would be on top of each other. But we loved it. Beds were very comfortable, plenty of room to cook in the kitchen and very close to the shop, pub and bus stops. there was a welcome pack, which was very much appreciated. Thanks again Mike
Reviewed by Holly4.7★May 2024
-
"Personally more for 2people our bed was very comfortable ."
Lovely cottage but as above . Lovely sofas but not a lot of space when switched television off it kept coming back on . Kitchen adequate for 2. I must complain about the oven please take a look sorry to say but it was filthy hadn’t been cleaned for a long time so didn’t use it . One casserole dish I picked up and broke in my hand full of cracks .
Thankyou for your positive comments but I think you’re expecting a brand new oven ? - we have had the same cleaning routine for 5 years - scoured, rinsed and fresh foil every week.
Property Owner
Reviewed by S2.8★Apr 2024
-
"Arrived found the cottage to be clean and tidy
No toilet roll supplied on arrival lucky we had brought x 1
limited firewood and fire lighters for fire and matches (these matches) appeared to have been there since the mid eighties we had to go & buy matches logs for fire & 2024 matches as it was still chilly in April."
The oven was unclean there had been a previous meal cooked on the grill with the tin foil still in place and this needed cleaning before we did any cooking.
Whilst we know about the rustic feel to cottages
Various items we found were poor.
Heating / no control is on central heating - it came on automatic such at 2am created v warm main bedroom which meant I had to use the other twin room as my wife was too hot - the boiler was very noisy in operation so take ear plugs.
We think there is a general update needed in this property the kitchen looks tired and the cupboard doors are not fitting properly.
My wife’s 60th birthday weekend we left a bit disappointed really.
You seemed very disappointed with our generous welcome fuel pack and offer of more logs for the stove and decided to reflect that in your review. The matches provided are certainly less than 40 years old as they were successfully used by previous guests. The kitchen and central heating are both very recent and in perfect order with detailed instructions and I also texted offering assistance . The boiler is very well sound insulated. We clean the grill pan and provide fresh cooking foil for every new guest also spare loo roll in bathroom cabinet - free Prosecco for next year’s birthday though !
Property Owner
Reviewed by John2.5★Apr 2024
-
"Beautiful cottage in a great location."
Highly recommended.
Reviewed by Barbara5.0★Feb 2024
-
"Beautiful liiitle cottage very clean every thing you need for a lovely stay nice little friendly village"
Reviewed by Tracey5.0★Dec 2023
-
"We enjoyed our Christmas week at Sunny cottage despite the poor weather."
It was warm and welcoming and had everything we needed. The wood burning stove was particularly enjoyable. Our hosts had very kindly decorated the cottage with a lovely Christmas tree and left us some very pleasant treats. We would definitely recommend sunny Cottage as a base for visiting beautiful Teesdale and will be returning in the future.
Reviewed by Edward5.0★Dec 2023
-
"Lovely cottage in a stunning area."
Cottage was clean and extremely comfortable with all the utilities needed to enjoy the stay. The log burning stove was an added bonus, we had it lit every night whilst we were there.would definitely stay in Sunny Cottage again.
Reviewed by Peter5.0★Sep 2023
-
"We enjoyed a pleasant week at Sunny Cottage in the characterful village of Staindrop, even though the weather wasn't great."
Can recommend the cafe. There were plenty of indoor places to visit nearby and Richmond and Bishop Aukland are well worth the short drive. The owner is readily available by text, if needed, and was very helpful in finding and returning an item we left behind.
Reviewed by David4.1★Sep 2023
-
"Had a brilliant time at Sunny cottage, great area for getting out & about, the cottage had everything, including things we had forgotten to pack , tea bags , coffee, sugar etc."
It was lovely coming back after a day out, settling down with a glass of wine , also complimentary, watching a film. Went to the local pub which was so nice and the people were very friendly, would definitely recommend and go back again, thanks to Mike & Fiona .
Reviewed by Denise5.0★Sep 2023
-
"Our dogs could get out of the garden under the gate a bit worrying with the busy road at the back of the cottage."
We would of liked to be able to keep the bedroom window open it was very hot but the sash window wouldn't stay up.toilet roll holder & hand towel holder in the bathroom are hanging off the wall so didn't use them.
We were unaware of your issues with the gate and window as you chose not to inform us of a problem - we would have been delighted to assist ! A couple of the bathroom fittings were slightly loose but perfectly usable
Property Owner
Reviewed by Julie3.4★Sep 2023
-
"Lovely cottage full of character, we loved the log burner after days out walking."
Quiet and lovely village, close enough for a trip into the Yorkshire dales.
A very enjoyable stay.
Kerry, Simon and Holly the dog ❤️
Reviewed by Kerry4.4★Aug 2023
-
"Lovely cottage with good amenities, in an excellent location for visiting local attractions."
Would thoroughly recommend. Quite a busy road going through Staindrop but you don’t hear any traffic at all in the cottage.
Reviewed by Janet5.0★Aug 2023
-
"A lovely cottage in a charming village."
Everything you could need for a most enjoyable stay. Barnard Castle on your doorstep, Durham, Richmond the Dales and the coast within easy reach. We didn't have the best of the weather on our stay but the cottage and the surrounding area ensured this didn't stop us from having a great week away. Highly recommended.
Reviewed by Ian5.0★Jul 2023
-
"Beautiful cottage, perfectly set in the middle of the village with lots of walks nearby."
Lovely little courtyard that is a little suntrap. Walk around fields right across the green from the cottage, perfect if you have dogs. Hosts were lovely and kept in touch with information, handy information booklet and leaflets provided.
Everything you need for a quiet break away.
Reviewed by Tracy4.1★Jul 2023
-
"The property owner was was advised of all issues including health and safety."
He said he was sending his housekeeper who lived next door,however a school girl around 15 -16 arrived I suspect not the housekeeper. She said not a word agreed with our finding, was showed photos also. And was extremely nervous this was totally unfair and not the housekeeper at all. Her mother remained next door. Our weeks stay amounted to 3 days as conditions were to bad to stay. I did contact Sykes who also done nothing. I will not be using this company again, which is a shame as previously had accommodation booked with them with no problems. The landlord is well known in the village for treating people in this way, only after the money I suspect. I could go on but suspect it will fall on deaf ears.
Reviewed by Lynda1.3★Jun 2023
-
"We had a lovely visit to Sunny Cottage."
It is a cute little property, cosy and well appointed with a lovely wood burning stove. The garden is a wee sun trap. The village and surrounding area is stunning with loads of good walking.
Reviewed by Katherine4.1★Jun 2023
-
"Sunny Cottage is a beautiful cosy Yorkshire stone cottage in a very picturesque setting."
We really enjoyed our stay there as it was such a welcoming home to come back to each evening, especially with the fire lit. We would definitely stay here again.
Reviewed by Emily4.7★Apr 2023
-
"Sunny cottage is a beautiful and quaint cottage in the lovely village of Staindrop."
Michael and Fiona were wonderful hosts and the cottage had everything we needed for an enjoyable stay. There’s lots of beautiful walks on the doorstep and you can retreat to the comfort of the log burner. I couldn’t recommend this place more.
Reviewed by Bronwyn5.0★Dec 2022
-
"My husband and I had a lovely week at Sunny Cottage with our two dogs."
The cottage was clean, cozy and picturesque. It has everything you could possibly need. The complimentary milk and bottle of wine in the fridge was a lovely touch too.
Reviewed by Fiona5.0★Oct 2022
-
"Sunny Cottage is a charming and comfortable cottage in a beautiful village."
It was a good base from which to explore the area with easy access to many interesting historic site and towns & cities.
Reviewed by Ann5.0★Sep 2022
-
"We enjoyed a lovely stay, cottage as described, owners were helpful, contactable as needed- just on entering property."
Homely cozy cottage lovely refurbished. Bed was so comfortable; kitchen well equipped. Didn’t get chance to use log burner as blessed with good weather. Nice to sit outdoors- great seating. Lots to see in easy travelling. Helpful information folder though no butcher or deli as advertised but enjoyed your recommendations. Thank you
Reviewed by Zaneta5.0★Jul 2022
-
"Nice little cottage in a lovely part of the world, and excellent value for money."
Highly recommended.
Reviewed by Anthony5.0★May 2022
-
"We really appreciated that the cottage was ready for us early and we were offered an extended check out time."
Reviewed by Peter4.7★Apr 2022
-
"We had a fantastic four night break at Sunny Cottage and would highly recommend for a stay."
Reviewed by Stephen5.0★Apr 2022
-
"Very nice property, with a lot of character."
Stain drop is very pleasant with lots to see and do nearby. Would throughly recommend
Reviewed by Liam4.4★Mar 2022
-
"The cottage was as per the listing, providing a cosy little getaway."
Excellent value for money and provided everything required. Mike was available via text if any issues occurred which was reassuring but not needed.
Overall very satisfied and will be returning.
Reviewed by Niall5.0★Mar 2022
-
"Nice little cottage and very tidy."
Reviewed by Dan4.4★Mar 2022
-
There are no reviews featuring this term
Show all reviews